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John Thompson

Overview Reviews (34) Inventory (78)

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John Thompson

Parts & Service Manager

Hutch Chrysler Dodge Jeep Ram

1082 3rd St
Paintsville, KY 41240

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4.8

34 Reviews

Overview Reviews (34) Inventory (78)

4.8

34 Reviews

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34 Reviews of John Thompson

October 09, 2026

Dealership Rating

Employee Rating

Everything went great. The seats in the waiting room needs to be more comfortable. Thanks The seats in the waiting room needs to be more comfortable. Thanks More

by RICK_SLONE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 09, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

Your note about our waiting room seating highlights where we can improve your comfort. It’s rewarding to know the service on your Jeep Grand Cherokee L went smoothly. Hutch Chrysler Dodge Jeep Ram

October 07, 2026

Dealership Rating

Employee Rating

Hutch is an excellent dealership. They are always helpful and very appreciative of their customers. They have a great inventory to choose from. They are trustworthy and always who I g They are always helpful and very appreciative of their customers. They have a great inventory to choose from. They are trustworthy and always who I go to. More

by bhall0552

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Kendrick, Cody Michell

Oct 07, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

Knowing you find our dealership trustworthy and helpful means a lot to our team. We’re glad our wide inventory gave you plenty of options when you purchased your new Jeep Gladiator. Thank you for choosing us as your go-to dealership and for your continued support. Hutch Chrysler Dodge Jeep Ram

October 06, 2026

Dealership Rating

Employee Rating

Friendly and does a great job! ! And will go there again, if I have problems!! ! And will go there again, if I have problems!! More

by SCHWANSLADY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 07, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

Hearing that the service on your Dodge Durango felt welcoming and thorough means a lot to our service department. We’re here to help whenever you need us again. Hutch Chrysler Dodge Jeep Ram

September 30, 2026

Dealership Rating

Employee Rating

Always friendly and professional, service area is always clean. I’m kept up to date with everything that’s going on with my vehicle. clean. I’m kept up to date with everything that’s going on with my vehicle. More

by TIMBLANTON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Kendrick, Cody Michell

Sep 30, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

Thank you for the five-star rating and for calling out our friendly professionalism and the cleanliness of our service area. We’re pleased to know you feel informed at every step of the service on your Ram 1500. Hutch Chrysler Dodge Jeep Ram

September 29, 2026

Dealership Rating

Employee Rating

Service department is very good. Employees are polite and helpful. Will continue to use this service department. Employees are polite and helpful. Will continue to use this service department. More

by MARGIE6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 01, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hutch Chrysler Dodge Jeep Ram. Hutch Chrysler Dodge Jeep Ram

September 29, 2026

Dealership Rating

Employee Rating

Everyone in the service department has been very helpful and knowledgeable and extremely accommodating every time I have dealt with them and knowledgeable and extremely accommodating every time I have dealt with them More

by BREVER1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 29, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

After multiple visits, knowing our service department has consistently provided attentive, expert, and accommodating care means a lot to our team. Thank you for trusting us with service on your Ram 1500; we’re here whenever you need us. Hutch Chrysler Dodge Jeep Ram

September 29, 2026

Dealership Rating

Employee Rating

I have been to Hutch several times for service and have always had a good experience. Employees are knowledgeable and courteous 👍 always had a good experience. Employees are knowledgeable and courteous 👍 More

by RONR61DELLA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 29, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

Knowing that your service visits for your Ram 1500 have consistently gone well means a lot to our service team. We’re here whenever you need us. Hutch Chrysler Dodge Jeep Ram

September 15, 2026

Dealership Rating

Employee Rating

Service department very helpful and pleasant with the customer, 1000x better than other dealerships in the area. customer, 1000x better than other dealerships in the area. More

by WFUGATE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 25, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Hutch Chrysler Dodge Jeep Ram

August 12, 2026

Dealership Rating

Employee Rating

Always good to get me scheduled for service without long wait times. Very professional and friendly. wait times. Very professional and friendly. More

by GREG400

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 12, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

Knowing you could schedule your Jeep Wrangler service without a long wait and found our team professional and friendly is rewarding. Your five-star rating and kind words mean a lot to our service team. Hutch Chrysler Dodge Jeep Ram

August 11, 2026

Dealership Rating

Employee Rating

I went in to have a something looked at that were under warranty. After telling them there was a popping sound in the rear I was informed there was nothing wrong and that I was being charged because nothin warranty. After telling them there was a popping sound in the rear I was informed there was nothing wrong and that I was being charged because nothing was wrong with it. I was not told that I would be charged if nothing was wrong and the sound is still there. I am not happy at all. More

by CAPTAINB.KIDD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jason Kendrick, Cody Michell

Aug 12, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please give me a call personally at 606-297-5066. Gunner Slone Hutch Chrysler Dodge Jeep Ram

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