John Stidham | Page 3

. Place to go for servicing Mazdas Service at Nucar is always professional and fair in price. John and Melissa are a pleasure to work with and take pride in their work. Service at Nucar is always professional and fair in price. John and Melissa are a pleasure to work with and take pride in their work. More

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Very pleasant This is our 5th Mazda from this dealership. Always been very pleasant and helpful while we lease our cars. Never felt pressured. Took their time e This is our 5th Mazda from this dealership. Always been very pleasant and helpful while we lease our cars. Never felt pressured. Took their time explaining all the features on the cars. Great service department. Courteous and thorough. When lease is up will get another Mahad. More

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Service Review This was a free service; however, the service person did not know that the service was to be free. I had received an e-mail from NuCar Mazda telling This was a free service; however, the service person did not know that the service was to be free. I had received an e-mail from NuCar Mazda telling me I was entitled to a free service. Apparently, it is a system generated e-mail from the Sales staff, but this service person did not know anything about it. More

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Awesome customer service !! Very kind , respectful and accommodating staff. Squeezed my Mazda into their schedule based on my needs for a recall . Would definitely recommend thi Very kind , respectful and accommodating staff. Squeezed my Mazda into their schedule based on my needs for a recall . Would definitely recommend this place as I have purchased several cars from them as well. Thanks for a great experience !! More

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Oil change Everyone was helpful and friendly. Oil and filter changes were done in a timely manner. Information given was informative and helpful for maintaining Everyone was helpful and friendly. Oil and filter changes were done in a timely manner. Information given was informative and helpful for maintaining my cars perfirmance. More

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Great Service Great service department !! Love bringing my Mazda here. Always a quality job. Thank you again ! They are very attentive to keeping my car running e Great service department !! Love bringing my Mazda here. Always a quality job. Thank you again ! They are very attentive to keeping my car running excellent ! More

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Satisfied Customer Great customer service! The service on my car was done quickly and at a reasonable price. The Staff provided me with an office so that I could work Great customer service! The service on my car was done quickly and at a reasonable price. The Staff provided me with an office so that I could work (i.e. teleconferences) while my car was being worked on. John Stidham is my service consultant and I value his opinion/advice. I can trust him and is one of the reasons why I keep coming back to NuCar. More

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Competent staff I've been bringing my Tribute for service going on 12 years now, and I continue to be impressed with the level of competency and integrity of the staf I've been bringing my Tribute for service going on 12 years now, and I continue to be impressed with the level of competency and integrity of the staff. Honest and fair. More

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Service Shop: Great Service and Great People You're honest and straight to the point, regardless if it's good or bad news, which is far better than what I deal with at a shop for my wife's van (t You're honest and straight to the point, regardless if it's good or bad news, which is far better than what I deal with at a shop for my wife's van (they are not Mazda, so all good :) ). The vehicle you service for me is 10+ years and approaching 180k miles, yet your shop does a great job keeping it a safe option for my family and road-ready. I usually don't go out of my way to recommend a dealer-shop, based on my past experiences, particularly with the one we have dealt with for my wife's van, but NuCar Mazda (New Castle, DE) has definitely changed my opinion about that. I absolutely will recommend you to others, without a doubt and very easily so! To NuCar Mgmt: These are GREAT people who have seriously earned my trust, which is a miracle given my previous jaded opinion of other dealership-based shops...and I see this with other commenters, too...please show it back to them and grant them an upgraded facility! ...and coffee service...better coffee. :) More

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