John Shaw | Page 47

Love Crown Acura service! Big thank you to John Shaw @ Clearwater Crown Acura for always looking out for the customer in a kind way. Excellent communication regarding service n Big thank you to John Shaw @ Clearwater Crown Acura for always looking out for the customer in a kind way. Excellent communication regarding service needs & assistance with savings on service cost which will keep us coming back! More

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John Shaw Acura Clearwater 1/3/19. When you have valuable days off from your 9-5 job, the last place you want to be is at a car dealership. However, we all know we have to do 1/3/19. When you have valuable days off from your 9-5 job, the last place you want to be is at a car dealership. However, we all know we have to do it to maintain and prolong the health of our cars. John Shaw at Acura Clearwater made sure I was pampered, informed, and he provided the rationale and education I needed to make decisions on maintenance recommendations. John was a pleasure to work with and answered all my questions -- even the ones about the fancy coffee machine that made good, strong coffee, and where the gooey chocolate chip cookies were! The new customer lounge had a charging station and a huge big screen TV that made the time pass quickly. After getting comfortable, I wasn't sure "I" was ready to leave when my car was ready! Thanks, John Shaw. You went above and beyond. Customer Service skills are really tough to teach because, at their core, it has to come from the heart first. More

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Very Friendly Staff I’ve been bringing my vehicles to Crown Acura for many years. John Shaw (Service Advisor) is professional,knowledgeable,honest,efficient and trustwort I’ve been bringing my vehicles to Crown Acura for many years. John Shaw (Service Advisor) is professional,knowledgeable,honest,efficient and trustworthy! Best Regards Sonja More

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Very friendly staff and excellent service Had my first RDX car service check at Crown Acura. I was greeted by Mr John Shaw with a friendly handshake and introduction, explained the process an Had my first RDX car service check at Crown Acura. I was greeted by Mr John Shaw with a friendly handshake and introduction, explained the process and showed me the waiting area. It was a very enjoyable visit, I didn’t have to wait, very prompt service and offered me A Complimentary Car Wash and Vacuum. That was a very impressive first Car Service Visit with kind, corteous and professional dealership. More

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We love our new MDX Buying a new car should be a fun experience and doing business with Chris Duncanson and Crown Acura will have you smiling from ear to ear. Our new 20 Buying a new car should be a fun experience and doing business with Chris Duncanson and Crown Acura will have you smiling from ear to ear. Our new 2019 MDX is awesome and that makes it 6 new Acura’s purchased from Crown. More

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Outstanding service Fantastic service for my first free “check up”. John has a great personality and was so accommodating. John gave me a loaner and called when my car w Fantastic service for my first free “check up”. John has a great personality and was so accommodating. John gave me a loaner and called when my car was ready. More

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incredible service and piece of mind Just recently I had a situation where my car had to be towed to Crown Acura. My service adviser John Shaw was quick to get back with me and my car was Just recently I had a situation where my car had to be towed to Crown Acura. My service adviser John Shaw was quick to get back with me and my car was ready 24 hours later. New starter, battery, tires alignment and radiator hoses replaced. It's a great feeling to know you are treated like family by John my advisor for 13 years, that speaks volume for the people that they invest in. Keep up the great work. More

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Excellent service John Shaw has been our service rep for years.and always provided prompt, excellent service. He is a true professional and a pleasure to do business wi John Shaw has been our service rep for years.and always provided prompt, excellent service. He is a true professional and a pleasure to do business with. John is the best and a Credit to Crown Acura. Ken and Barbara Clark More

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Best car buying experience ever! I walked in and was greeted warmly. Jacob was my sales person & I had already decided before visiting that I wanted to lease a new RDX. Jacob Loverdi I walked in and was greeted warmly. Jacob was my sales person & I had already decided before visiting that I wanted to lease a new RDX. Jacob Loverdi took me for a test drive and educated me on all of the features, he really knows his stuff. The process was super smooth due to the technology Crown uses where on a computer screen you can determine your exact lease payment by adjusting various factors without involving a bunch of back and forth between sales and management like car buying has been known for. The sales Manager, Sophie, also stopped in to greet me and make all questions were answered. The whole process is transparent. Jacob made sure my car was detailed/ready to go with a full tank of gas & I was out the door with my dream car. Crown seems to have a family environment where their staff has been there a long time or have worked up through promotions so they really understand the cars and processes. I will refer people for sure! More

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Excellent Service!! John Shaw was my service rep for my recent trip to get my MDX serviced. I made my appointment online and had indicated that I would need a rental car, John Shaw was my service rep for my recent trip to get my MDX serviced. I made my appointment online and had indicated that I would need a rental car, and John had the car ready and waiting for me and all of the paperwork ready for check in. I was in and out quickly. John kept me apprised of the status of my car while it was being worked on, and he was very responsive when I left a message on his voicemail. When my car was ready for pickup, I was pleasantly surprised to find that John had been working hard behind the scenes to save me money on my repair bill. I would highly recommend him and the service department! More

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