John Shaw | Page 20

Fast and very friendly service advisor and talked to the master tech Greg was very informed about my car .. over all great service !! master tech Greg was very informed about my car .. over all great service !! More

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John Shaw in the service department is fantastic! I have had my RDX serviced there three times over the past year and each time he went above and beyond. Crown Acura is extremely lucky to have him I have had my RDX serviced there three times over the past year and each time he went above and beyond. Crown Acura is extremely lucky to have him working there!!!!!! More

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Had a great experience with John Shaw. I was having difficulty connecting my new phone and he took me in right away and straightened everything in no time at all. I was having difficulty connecting my new phone and he took me in right away and straightened everything in no time at all. More

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I have been buying my cars from Crown Acura for the last 27 years (starting with my first Integra in 1995), and I think that alone is a testament to the exceptional quality and service that is consistently 27 years (starting with my first Integra in 1995), and I think that alone is a testament to the exceptional quality and service that is consistently provided by both the sales and service teams at Crown Acura. In 2020, I purchased my 6th Acura from Crown Acura, a 2020 RDX. I am a true Acura loyalist. These are the best cars ever made, in my opinion! From day one, I have had the amazing good fortune of working with John Shaw as my service advisor. I honestly cannot say enough good things about John. His professionalism, expertise, diligence, expansive knowledge, and outstanding level of customer service are unparalleled! He is readily accessible when needed and strives to do his best for the customer in all situations. Plus, he is also such a nice guy, fun to talk to, and always has a smile on his face! Bonus! John's extra efforts to assist the customer consistently go above and beyond. And as the service department is typically the ongoing face of an organization, John epitomizes all that is right in this crazy world and I thank God for him! John truly is an asset to Crown Acura and, in large part, the reason why I keep coming back to Crown for all my cars! (John, you can never retire lol!) As a highly regarded professional in his field, I hope that John's management team takes note of all his positive reviews, as he has earned each and every one of them!!! :-) As usual, excellent job, John, and so very much appreciated!!!! You are the best! More

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John Shaw is absolutely the best service provider, called me on a Saturday and took care of everything. If you want to get an excellent car experience go see him at Crown Acura! me on a Saturday and took care of everything. If you want to get an excellent car experience go see him at Crown Acura! More

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We have been buying MDX at Crown since 2003 and John Shaw has been our service person since then. We have had several MDX and John has been our contact. He is very professional and has outstanding customer has been our service person since then. We have had several MDX and John has been our contact. He is very professional and has outstanding customer relationship. I know when I call he gets things done properly. More

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John has been at Crown Acura for many years and it is reflected on his ability to follow through on the repair process and stay on top of the work. I have been working with him for 8 years on numerous A reflected on his ability to follow through on the repair process and stay on top of the work. I have been working with him for 8 years on numerous Acura MDX's I have owned and he does an excellent job as a service advisor and I highly advise asking for him. More

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They have the best service guy in John Shaw. Great customer friendly service. I wouldn’t take my car to anyone else than John Shaw at Crown Acura. Great customer friendly service. I wouldn’t take my car to anyone else than John Shaw at Crown Acura. More

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John Shaw is excellent. He always makes sure my car is taken care of and in a reasonable time. Thank you. He always makes sure my car is taken care of and in a reasonable time. Thank you. More

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John Shaw is the man to see at the service department. Made setting up the appointment easy. Got me in and out in less than 2 hours. Great service! Made setting up the appointment easy. Got me in and out in less than 2 hours. Great service! More

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