John Shaw | Page 11

John Shaw was my service advisor and he was excellent. The whole process of my first oil change on my Integra went quickly and smoothly. A complimentary wash and vacuum was included. John Shaw went above The whole process of my first oil change on my Integra went quickly and smoothly. A complimentary wash and vacuum was included. John Shaw went above and beyond. He showed me where the coffee machine, bottled water and snacks were located..😊😊 More

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I’m always happy to come to this dealership because if John he is the best super thankful for the professionalism and family feel I get every time I’m here John he is the best super thankful for the professionalism and family feel I get every time I’m here More

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John Shaw in the service department went above and beyond to meet my needs. I can’t thank him enough and I plan to continue to use his services as Crown Acura in the future. This dealership treats their cust to meet my needs. I can’t thank him enough and I plan to continue to use his services as Crown Acura in the future. This dealership treats their customers well. More

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John, the assistant service manager was so helpful yesterday. I was just getting ready to get on 275 and noticed that my tire air was going down. I turned around and went directly to the Acura dealers yesterday. I was just getting ready to get on 275 and noticed that my tire air was going down. I turned around and went directly to the Acura dealership. John was there and was willing to help me right away. Thank you John for your great service. It gave me peace of mind to know that he was taking care of my problem. More

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I had a great experience taking my car in with John Shaw. He is easy to work with and got everything taken care of that I needed. John was ready for me when I arrived and picked up my car. Service was also He is easy to work with and got everything taken care of that I needed. John was ready for me when I arrived and picked up my car. Service was also completed in a timely fashion. They did a great job with the complimentary car wash as well! More

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On my second Acura RDX from this dealership. Always use their service department who are friendly, honest, and efficient. John Shaw has been my go to service guy for the past 10 years. You ca Always use their service department who are friendly, honest, and efficient. John Shaw has been my go to service guy for the past 10 years. You can count on excellent service regardless as evidenced today with Bart Bartley's assistant with my emergency appointment. More

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John Shaw has been our service advisor for many years for 3 Acuras we purchased through Crown Acura, always great service. 3 Acuras we purchased through Crown Acura, always great service. More

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I had to take my car in for a replacement of a part and there were no appointments and they were busy. My service advisor John Shaw told me to bring it in and they would take care of it . I had my car back there were no appointments and they were busy. My service advisor John Shaw told me to bring it in and they would take care of it . I had my car back the next day in great working order . I have had my MDX since 2010 and I have been able to keep it so long because of the great service at this dealership. I highly recommend if you are looking to purchase a vehicle or looking for great service to keep your vehicle in great shape that you go to this location. More

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ALWAYS TOP-NOTCH Every service appointment with John Shaw is always exemplary and 29 June was no different. I had to unexpectedly reschedule a previous appointment the week prior but with John’s gracio Shaw is always exemplary and 29 June was no different. I had to unexpectedly reschedule a previous appointment the week prior but with John’s gracious help we found a convenient alternative the following week. Without fail every engagement with John is a pleasure and no matter whether it’s a routine service or an emergency maintenance issue, he is so helpful and professional. This time was a regular service that was estimated to take 2 1/2 -3 hours butJohn knew I was staying so he made sure my RDX was taken immediately to the service bay and was regularly checking on its progress and keeping me posted. And amazingly John had my car ready (and washed too!) in under 2 hours!! John and the service technician (Chris Renaud) were terrific. Thank you so much!! More

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John had always been my service advisor here at Crown Acura. It is always a pleasure when working with John. Acura. It is always a pleasure when working with John. More

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