John Sciacca | Page 16

I had a problem with a used vehicle being sold "as is" with no warranty. I paid fair retail price after receiving reasonably fair wholesale value for my trade which was in very good retail condition a is" with no warranty. I paid fair retail price after receiving reasonably fair wholesale value for my trade which was in very good retail condition and sold very shortly after being traded. My concern was diffused after being assured by jason that the dealer is above board and would do everything they could to assist me if an issue came up. The vehicle ultimately failed a state safety inspection because of a faulty brake system. It was also discovered to have an oil pan that had rotted which was missed by the dealership and myself. After a few calls, the GM reached out to me in an effort to resolve the issue. I'm optimistic and look forward to resolving the issues we had discussed. More

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When I arrived at the Subaru dealership I didn't know what car I wanted--I only knew that I wanted to feel confident driving in the snow, so an all wheel drive was what was on my list. Additionally I had what car I wanted--I only knew that I wanted to feel confident driving in the snow, so an all wheel drive was what was on my list. Additionally I had to keep my payments the same due to budgetary restrictions. The sales staff listened to me intently and offered me a car to test drive--It was fine but I didn't feel excited about it and realized that I needed some extras--I expressed that I needed some bells and whistles--again the staff heard me and the car that I didn't even know I wanted appeared --complete with leather interior, heated seats, a giant sunroof and a 6 CD changer. They simply offered me the car to try--Jason and John made me feel like I was paying an enjoyable visit. When I decided I wanted the car (the remote car starter made it a done deal), financing was secured, the paperwork was done, insurance transferred and I drove away from the smoothest and most pleasant transaction. I know the staff stayed late to make sure everything was in order. I left with instructions to return the following day for a complete detail and recondition and arrived to the smiling service department and before I could even step out of the door the van to bring me back to work was waiting. Jason had even offered me his own car if I needed to go anywhere. The whole experience from sales to service was pleasant, efficient and everything in life should be this easy! More

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I had Great experience with the Subaru of Brattleboro team. They were excellent to deal with and very easy to talk to. They are very trustworthy and I would highly recommend them!! team. They were excellent to deal with and very easy to talk to. They are very trustworthy and I would highly recommend them!! More

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My family thoroughly enjoyed our experience with the My family thoroughly enjoyed our experience with the entire staff at Brattleboro Subaru! Special thanks to John, Luke and Marie. It is a no press My family thoroughly enjoyed our experience with the entire staff at Brattleboro Subaru! Special thanks to John, Luke and Marie. It is a no pressure atmosphere at their dealership, and the really made the entire process real easy. We love our new Subaru, and I would recommend Brattleboro Subaru to anyone. More

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Great service, very friendly. Best prices around - well worth the drive up from CT. I will definitely be back and will recommend this dealership to friends! worth the drive up from CT. I will definitely be back and will recommend this dealership to friends! More

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This dealership is the ABSOLUTE BEST! I am on my 7th Subaru and all purchased from this dealer! I love, love, love these people! They are friendly, warm and never pushy. If I lived in California I would Subaru and all purchased from this dealer! I love, love, love these people! They are friendly, warm and never pushy. If I lived in California I would travel to this dealer to buy a Subaru! I am very loyal to them because they are very loyal to me! They treat me like family as I do them! More

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Everyone at the dealership went out of their way to make sure that I got the exact car that I wanted for a fair price. I was able to lease the car with the options I wanted for almost the same amount as my sure that I got the exact car that I wanted for a fair price. I was able to lease the car with the options I wanted for almost the same amount as my previous 3 year Subaru lease. My salesman Jason, kept in touch with me during negiotations, arraged transfer of my vanity plates, arraged with my insurance agent to list this car. Jason has kept in touch via email to make sure that I am happy with the car and to answer any additional questions that I might have. This is the second Subaru I have leased from Brattleboro Subaru and will continue to do business with them in the future. More

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Billy and John helped my husband and I trade in and get a new car. They were very friendly and let us test drive a car and then gave us a great deal. They got me a great new car with good gas mileage and a c new car. They were very friendly and let us test drive a car and then gave us a great deal. They got me a great new car with good gas mileage and a car that will help me get to work during bad weather. The car was filled up with a full gas tank. Billy showed us the new features of the 2012 outback . He was very thoural with explaining the features if the car. More

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Maria was our primary contact as my wife and I were trying to determine what we would do as our 2008 Subaru Imprezza lease was expiring. She was extremely helpful in explaining the options available ( trying to determine what we would do as our 2008 Subaru Imprezza lease was expiring. She was extremely helpful in explaining the options available (we were actually leaning on keeping the Imprezza) and she provided ideas that we perhaps hadn't given much thought to. Maria brought John into the picture to evaluate our car, which was well under the mileage for our lease agreement, and was in tip-top shape. John indicated that he probably had a buyer for our car and to consider leasing a new model. Between Maria and John, they took the time to explain how best to "trade up" and would work on a deal that would be benefical to all concerned. John called the next day and said that he had a price that he thought would allow us to move into a Legacy and still save money on our monthly lease payment. That being said we returnerd to Brattleboro and met Maria to discuss the proposal. (We are from Keene,NH which is about twenty or so miles from them) Their proposal was really something that was much better than we could imagine, and the deal was completed. I might add that the Subaru dealership in Keene would hardly talk to us. They indicated that there really wasn't much of a market for our Imprezza and that any deal they could do would put us in a monthly payment that was far from satisfactory. Needless to say, the choice we had to make was relatively easy. The treatment and reception that we received at Brattleboro Subaru was as friendly as any dealership that we've ever visited (this is going to be our 20th year of leasing a Subaru)and their willingness to work with us, and in our best interest, was unparalled. Maria is most personable and knowledgable also. John would not let us go away unsatisfied, and between them they demonstrate the best that can be said about a Subaru dealership. It is my hope that we will continue our new relationship throughout the length of this lease and beyond. They are "The Best". Sandy & Bob Cunningham More

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I found Brattleboro Subaru through Nationwide.com/carbuying. I was looking for a dealer within 100 miles of Albany, New York that could order a car, price it right, provide acceptable Nationwide.com/carbuying. I was looking for a dealer within 100 miles of Albany, New York that could order a car, price it right, provide acceptable financing, be friendly, competent and straightforward. These folks fit the bill. Mike Masters walked me through the order and mechanics of the deal over the Web and telephone, Billy Boutilette showed me my new car, handled the paperwork and my questions on delivery, Nizam Mushaba took me through the financing and purchase mechanisms, and Luke Higley and John Sciaca provided authoritative guidance. I got the car I wanted at better than the price I had hoped for with one visit to the dealership, some Web correspondence and some phone calls. These folks met and exceeded my expectations. They were genuinely concerned with making my experience with them as pleasant and hassle-free as possible. They really did well. I would recommend them highly. And the car is fantastic. More

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