John Sciacca | Page 13

Brattleboro Subaru was an excellent dealership to work with and help us find the perfect new car. We were especially thankful to have Danny as our salesperson and guide us through and support us through with and help us find the perfect new car. We were especially thankful to have Danny as our salesperson and guide us through and support us through the entire process. We recommend this dealership to anyone looking to purchase a new car! More

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My purchase of my new to me Audi Q5. Dan was exceptional and kept me informed from start to finish. I will definitely use Brattleboro Subaru and Dan in my future purchases. exceptional and kept me informed from start to finish. I will definitely use Brattleboro Subaru and Dan in my future purchases. More

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RUDE, SARCASTIC AND UNWILLING TO HELP. WILL NEVER GO TO BRATT. SUBARU AGAIN. I WORK WITH THE PUBLIC AND WOULD NEVER TREAT ANYONE THE WAY HE SPOKE TO ME ON THE PHONE. RIGHT, WRONG OR INDIFFERENT, YOU DON' BRATT. SUBARU AGAIN. I WORK WITH THE PUBLIC AND WOULD NEVER TREAT ANYONE THE WAY HE SPOKE TO ME ON THE PHONE. RIGHT, WRONG OR INDIFFERENT, YOU DON'T TREAT PEOPLE LIKE xxxx. HE CAN TAKE HIS RIGEOUS ATTITUTE AND STICK IT. More

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This is the best car buying experience I have ever had. They truly helped me reduce my car payment and get into a reliable certified pre-owned vehicle that I love! John McLean is the BEST sales consultan They truly helped me reduce my car payment and get into a reliable certified pre-owned vehicle that I love! John McLean is the BEST sales consultant EVER. More

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New Forester at a great price Yesterday I traded in my old forester for a new one. The sales representative, Dan, was very accommodating to my requests in a new vehicle. John Sciac Yesterday I traded in my old forester for a new one. The sales representative, Dan, was very accommodating to my requests in a new vehicle. John Sciacca was very generous with the trade-in amount and overall price for the new car. I was very happy with this service. More

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Sloppy service despite the fact that I bought my car here I love my 6 cylinder Outback Subaru I bought here, and the service people are always friendly, so it took a long time for me to realize how bad things I love my 6 cylinder Outback Subaru I bought here, and the service people are always friendly, so it took a long time for me to realize how bad things were. I have brought the car in for service every 3000 miles, and have always asked them to check it over thoroughly and do EVERYTHING according to schedule. I was shocked a few times when my oil light came on a fedw hundred miles after the car was in for service. They are supposed to change my 6 cylinder every 3000 miles. I thought something was wrong with the car. It is only after 6 years of owning this car I have discovered that some of the service personnel DID NOT CHANGE the oil when I brough it in, mistaking it for 4 cylinder models that can go 6000 miles between oil change. MORE UPSETTING is my current situation. I am due to go on vacation tomorrow, with all my reservations made. Yesterday the car began driving jerkily, the brake lights came on as well as skid lights, and the check engine light was flashing. Two months ago the engine and a number of other indicators had come on, and I had had the car towed by AAA to the shop. A few weeks ago I took it in for a complete service and complained that I had had more trouble when I was in NY State, and asked if they had skipped any routine maintenance. I ask this every time, and am always told absolutely NOT. Well, today I learned that they were supposed to have changed ALL THE SPARK PLUGS 10,000 miles ago, when I was still on the extended warrantly, but did not. Now my vacation plans are ruined and they won't absolutely guarantee they will get the spark plugs and whatever else is needed, that THEY SHOUD HAVE DONE 10,000 miles ago, completed on Monday. I have been in so often they know me by name, they have all the work done on this car in their conputer, but they are too careless to do the major routine maintenance. I have paid them thousands of dollare in repairs over the years, not knowing that their sloppy service lack of maintenance was damaging my car. More

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Unexpected Pleasure We did not anticipate having to purchase a new car and were frustrated at having to do so. Laura Chapdelaine turned a negative situation into a positi We did not anticipate having to purchase a new car and were frustrated at having to do so. Laura Chapdelaine turned a negative situation into a positive for us with her genuine understanding, support, and patience throughout the process. She listened and was responsive to all of our concerns and questions. At the same time she was efficient, attentive to all the details, and sent us home satisfied customers. Additional gratitude to Shane in the Service Department, Luke Higley, and John Sciacca for providing helpful information, guidance, and excellent personal service throughout the process. More

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Wonderful experience! Our experience buying our new 2019 Legacy was great. The whole crew from the general manager John to the salesperson Zakk were wonderful and caring. Our experience buying our new 2019 Legacy was great. The whole crew from the general manager John to the salesperson Zakk were wonderful and caring. They bent over backwards to make our purchase worth the trip to Brattleboro Suburu. I would highly recommend! More

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Bought used Jeep Wrangler I have not bought a "new" vehicle in over 20 years, John and Billy made the experience very enjoyable. I never felt pressured and felt like they reall I have not bought a "new" vehicle in over 20 years, John and Billy made the experience very enjoyable. I never felt pressured and felt like they really listened to what I was looking for. I have had my Jeep a little over a month and I continue to love it!! Thank you Brattleboro Subaru!! More

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A dishonest dealer owner + horrible experience In December ‘18 I purchased a ‘18 Outback 3.6 Touring. That experience was a challenge, but Mike made it work thankfully. There was all kinds of hea In December ‘18 I purchased a ‘18 Outback 3.6 Touring. That experience was a challenge, but Mike made it work thankfully. There was all kinds of headache. Mike was a pleasure. Most recently John S called and left me 2 message about the issue below after I left a bad review. I called him back and dropped the call while chatting. I then called 2x more including a voicemail again today. This dealership LIED when I posted a review on google that was negative. They stated they called me and the whole thing was a “simple confusion”. THAT is a lie and they are again lying. >>Buyer beware!! Issue: July I reached out 4-5x via email to the sales consultant Russ. All about the glass coat claim process as sap basically ate through the clear coat. I was asking about how to make a claim. I then said I would drive an hour over to the dealership so they can view. Upon arrival he acted bothered, annoyed and was of NO help. He had no idea how to file a claim. Ultimately I had to figure it out myself. Point: they care about the SALE not the SERVICE. All facts. More

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