John Ostlund | Page 33

We'd done our homework and knew what car we wanted. Upon arrival, we were allowed a few minutes to look around, and at no point were we mobbed by over-eager sales staff. John Ostlund was our salesman, Upon arrival, we were allowed a few minutes to look around, and at no point were we mobbed by over-eager sales staff. John Ostlund was our salesman, and he was knowledgeable, patient, and extremely professional. We explained what we were looking for and John quickly presented several options. We test drove two cars and once our final decision had been made, the process of buying the car was the most painless dealership experience ever. John didn't try and nickel and dime us, there was no pretense of asking for the approval of sales management teams, and there was a bottom line sticker price... instead of saying, "how much can you afford each month?" we were treated with real costs, real numbers and a better interest rate than our personal, pre-approved loan. Thank you Mr. Ostlund! You made my day and I LOVE my new outback. More

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This is the second Subaru we have purchased from this dealer. Great service. We will go back again next time. We absolutely love our new car! dealer. Great service. We will go back again next time. We absolutely love our new car! More

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I do not purchase cars very often, and my past experiences were not the greatest. So I was a little apprehensive when I decided it was time to start car shopping. John Ostlund made the entire ex experiences were not the greatest. So I was a little apprehensive when I decided it was time to start car shopping. John Ostlund made the entire experience stress free and actually enjoyable. He was extremely personable and courteous, and I never felt pressured into any particular make or model. John took the time to patiently explain everything, and it was obvious that he is very knowledgable with his products. The negotiation went smoothly and they were able to meet my payment goals. During the actual financing, Richard Martin was also very courteous and took the time to answer all my questions. I would definitely recommend the Dean Team Subaru Volkswagen to anyone who is looking for a fair and hassle free car purchasing experience. More

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I was interested in purchasing a Jetta TDI and mostly set on it but was still comparing models and was planning on selling my car independently beforehand. I signed up for a test drive on the dealership's we on it but was still comparing models and was planning on selling my car independently beforehand. I signed up for a test drive on the dealership's website because they were offering a $50 debit card. The salesman was very knowledgeable about the car model, explained the differences in trims well, and was friendly. My only complaint is that I wanted to test drive a used Porsche Cayman on the lot too but he wouldn't let me saying that they wanted to keep miles off of it, which I felt was kind of insulting especially since it was in the same price range too. It wasn't the car I would have most likely ended up with but wanted to try it out. I ended up trading in my car that night and purchasing a demo Jetta TDI they had. I think I got a fair price on the car and my trade-in and am satisfied with the financing I was set up with. I have returned to the dealership since the sale for maintenance questions and they were friendly and helpful. More

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My experience at the Dean Team Dealership was amazing. John Ostlund helped me find the perfect car for me within my budget. He explained everything so well and he made my decision to buy a new car an easy John Ostlund helped me find the perfect car for me within my budget. He explained everything so well and he made my decision to buy a new car an easy one. When I picked up my new car he went through every feature of the car and made sure that I knew exactly how to operate every function. I would recommend this dealership to anyone who is looking for a new or used car. More

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Got my second car here. Its nice when you can talk to someone like John Ostlund, he will help you out as much as he is can. And I think he has best Manager Scott Roberts got me the last minute deal that someone like John Ostlund, he will help you out as much as he is can. And I think he has best Manager Scott Roberts got me the last minute deal that wasn't perfect but was OK. Thanks to both of you. More

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John and the whole Dean Team Ballwin crew were able to get me into a beautiful used car for an excellent price. Definitely recommend them. get me into a beautiful used car for an excellent price. Definitely recommend them. More

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John is a great guy to work with, we bought our first Legacy from him last year and now we just bought another one. He has great follow through and wants to make sure your experience is a good one. Eric Legacy from him last year and now we just bought another one. He has great follow through and wants to make sure your experience is a good one. Eric is a great service person, he remembers our name and addresses you when you walk in th door, he takes the time to explain and doesnot rush you out the door. We are very sastified with the dealership and staff and would highly recommmed to our friends and family. More

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This is my second Volkswagen CC purchased from John Ostlund and Dean Team Volkswagen. John is very courteous and extremely knowledgeable about the product line. It is truly a hassle-free experience whi Ostlund and Dean Team Volkswagen. John is very courteous and extremely knowledgeable about the product line. It is truly a hassle-free experience which is one of the main reasons I keep coming back. My wife just purchased a new vehicle a few weeks before from another dealership and we had to deal with the "typical car salesman": pushy, aggressive and he even threatened us if we didn't give him a perfect score on his review. Needless to say we did not give him a perfect score. My experience with John and the Dean Team was the exact opposite. I was made to feel comfortable from the very start and was at no time pressured into something I didn't want. The whole process took less than a few hours (it only took that long because I couldn't make up my mind) and I am extremely satisfied with the service I received. I would highly recommend John Ostlund and Dean Team Volkswagen to anyone who is fed up with the "typical car salesman." More

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This dealership has great service, flexible prices, and great people to work with. I would highly recommend checking them out! :) Family owned place with lots of great people. great people to work with. I would highly recommend checking them out! :) Family owned place with lots of great people. More

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