John Loucks | Page 112

Amazing! Purchasing my Cherokee at Adams was the truly the best car buying experience I have ever had. Their personal, no pressure team is a pleasure to do bus Purchasing my Cherokee at Adams was the truly the best car buying experience I have ever had. Their personal, no pressure team is a pleasure to do business with. The service department aims to please as well. When I stopped in with an issue, they squeezed me into an already busy schedule and had me back on the road in a day. I will definitely recommend Adams to all of my friends and family, and continue to take my business to them. More

by janengel35 Verified Customer Verified Customer

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Great at diagnosing hard problems. Great customer service, awesome technicians, great service managers. My Jeep will go no where else !!! My problem was hard to find and they stuck with Great customer service, awesome technicians, great service managers. My Jeep will go no where else !!! My problem was hard to find and they stuck with it to figure it out More

by Unruly AF Verified Customer Verified Customer

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Always great I drive an hour extra, past two other Jeep dealers to come here because they know how to work on modified vehicles and they have a passion for keeping I drive an hour extra, past two other Jeep dealers to come here because they know how to work on modified vehicles and they have a passion for keeping rigs on and off the road. More

by BradfordJ Verified Customer Verified Customer

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Poor service Kept my jeep for 18 days without solving the problem. I had nothing to drive for 18 days and Adams Jeep doesn’t provide loaners! Kept my jeep for 18 days without solving the problem. I had nothing to drive for 18 days and Adams Jeep doesn’t provide loaners! More

by Deehoeck Verified Customer Verified Customer

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They are simply the best at what they do! No other words I’ve been going here since my first Jeep and they are the best around for all vehicles. The service crew is excellent and John and Danny at the front I’ve been going here since my first Jeep and they are the best around for all vehicles. The service crew is excellent and John and Danny at the front lines couldn’t be more perfect. I will always bring my vehicle here. More

by Eyegrl74 Verified Customer Verified Customer

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Fantastic service My vehicle broke down and they fixed it fast and correct. Great Job. Dan and John took great care of me. Just Awesome! I’ll be back My vehicle broke down and they fixed it fast and correct. Great Job. Dan and John took great care of me. Just Awesome! I’ll be back More

by G. Verified Customer Verified Customer

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Excellent buying experience with Outstanding team I have been a member of Adams Jeep family for over 22 years. This is my 4th purchase at Adams, and The outstanding Service is excellent. This buying I have been a member of Adams Jeep family for over 22 years. This is my 4th purchase at Adams, and The outstanding Service is excellent. This buying excellent was excellent! More

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There can be only one!! This is my eighth new or used vehicle from Adams! Keith knows everything about whatever vehicle I buy, and takes the time to help with whatever you n This is my eighth new or used vehicle from Adams! Keith knows everything about whatever vehicle I buy, and takes the time to help with whatever you need!! Thanks again!! More

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Community Event - Adams Jeep Jam 2018 I live almost 100 miles from Adams in Aberdeen but own several Jeeps and enjoy being part of the Jeep Community they serve. For several years, as a m I live almost 100 miles from Adams in Aberdeen but own several Jeeps and enjoy being part of the Jeep Community they serve. For several years, as a member of the Chesapeake Jeep Club, Wicked Jeeps, and Infidel Jeeps I have watched while my friends have bought Jeeps from Adams and raved about the services and exceptional support Adams gives to their customers and the community in general. I currently have a 2008 Commander, a 2014 Liberty and a 1992 Jeep Wrangler. I drive the Wrangler to this event last Saturday. I was amazed as I understood from my friends there, that Adams moved their inventory from the lot to an adjacent location (and it looked like they had a huge inventory) so that the Jeep Clubs could have ample parking, display areas, a obstacle course and take advantage of some valuable on-site knowledge and suggestions from the Adams Support, Service and Sales staff who were there on their day off to help with this event. When employees take that much pride in supporting their own organization, that speaks loudly to the they type of business Adams is. I spoke to John Loucks in person (I had previously only chatted with him through social media) and found why so many people enjoy his expertise in the Service area. I look forward to seeing you again next year. I will bring along a few hundred of my Jeep Friends! More

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Second vehicle purchase This was the second vehicle I have purchased from Keith. Both times it was no pressure, questions going back and forth, even through my interruptions This was the second vehicle I have purchased from Keith. Both times it was no pressure, questions going back and forth, even through my interruptions. Extremely knowledgeable about the product he is selling. We went in looking for specific vehicle color and style. While we wound up with a different colored vehicle which turned out to be much better in person than online. keith made sure we got the options we wanted and made sure we were available of all options. Very helpful and friendly. Thanks again Adams Jeep and Keith. Would also like to throw out a kudos the the service dept as well. All of them are terrific and it is a dealership which is head and shoulders above Anyone else in the area More

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