John Ladouceur | Page 3

Friendly, welcoming, informative, professional service team. Buying or leasing a car can be a very stressful and intimidating experience but not with Acura of Glendale. Everyone is friendly, responsive, support Buying or leasing a car can be a very stressful and intimidating experience but not with Acura of Glendale. Everyone is friendly, responsive, supportive and very informative about the auto(s) you are interested in for possible purchase. Not everyone knows everything there is to know about automobiles and it can be a bit intimidating when you are considering such a large expense. Karine, Alton and Artur actually made it easy, comfortable and as close to stress free as possible. What a pleasant experience can be had with this group at Acura of Glendale. John and Tony in service are the absolute best support service team I have ever dealt with and am forever grateful for their professionalism and car tips. Thank you so much for everything! More

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SERVICE MANAGER JOHN IS DOING A GREAT JOB. Brought a new RDX IN February, 2015, battery was dead on October 14, 2018. Asked the AAA service and replaced the battery. Called RDX in Glendale, Brought a new RDX IN February, 2015, battery was dead on October 14, 2018. Asked the AAA service and replaced the battery. Called RDX in Glendale, Sent a copy of AAA invoice, John is very responsible to follow up the issue, take all efforts to help me, even how to get my radio back. Really appreciated. Rong More

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Very professional and efficient I purchased my vehicle at the end of my lease, and it was handled very efficiently while being certified. I highly recommend this dealership and will I purchased my vehicle at the end of my lease, and it was handled very efficiently while being certified. I highly recommend this dealership and will continue to service my cars at this location. More

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Spent more than the original estimate and I’m grateful. I went to the Acura dealership to get an oil change and was given an estimate of $79 I believe. Walked up to get my usual doughnut and drink and got I went to the Acura dealership to get an oil change and was given an estimate of $79 I believe. Walked up to get my usual doughnut and drink and got a call from Tony telling me that they had checked my brakes and I needed brakes in the back. That they had noted on my record that I needed a flush of both brakes and transmission systems. I asked him two things, how much more would it cost and how long would it take. When he said it would only take another hour, maybe less, I said please go ahead and do it. My bill was over $500. And I was grateful. Because I know that Tony watches my car carefully, no matter why I bring the car to Acura. That means I’m driving as safely as possible. I am always grateful for his care. I can’t say I was happy to have a larger bill but j was definitely grateful. It is this kind of attention to the needs of my car that keep me coming back to Acura. They’re the best. More

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Great service! We always receive great service at Glendale Acura. Manny is a top notch service advisor and always keeps us informed. Thanks for the great service! We always receive great service at Glendale Acura. Manny is a top notch service advisor and always keeps us informed. Thanks for the great service! More

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Timing Belt Replacement Excellent service as I needed a new timing belt package after 100,000 miles. The car now runs far better than before with fantastic acceleration espe Excellent service as I needed a new timing belt package after 100,000 miles. The car now runs far better than before with fantastic acceleration especially when I drive uphill. More

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Service Done Right! Tony Gonzales and the entire Acura of Glendale service department are one of the top professional service teams I have ever dealt with.. Tony himself Tony Gonzales and the entire Acura of Glendale service department are one of the top professional service teams I have ever dealt with.. Tony himself is extremely knowledgeable about the Acura product line, and provides technical expainations of repairs in an easy to understand manner. He provides all of his customers with reasonably priced top tier service.while keeping the process a breeze! Thank you to you and your team! Sincerely, Andrew Filbeck More

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Great service Very courteous front desk staff and VERY helpful service consultants. Tony and Manny in particular were great at helping me understand what my car ne Very courteous front desk staff and VERY helpful service consultants. Tony and Manny in particular were great at helping me understand what my car needed and weren't overselling me on optional services. John, the manager, was polite and followed up with me to make sure that I had a good experience at the dealer. More

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service of regular maintanance This is the best dealer with excellent costumer service.I had an grate experience n all department and all are the best, especially service department This is the best dealer with excellent costumer service.I had an grate experience n all department and all are the best, especially service department, my special thanks to everybody from service team. More

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Excellent I am an Acura customer since 1994, John and his team Manny, tony and other staff members are extremely professional, the never failed me. I never to I am an Acura customer since 1994, John and his team Manny, tony and other staff members are extremely professional, the never failed me. I never took my car for servicing accept Acura Glendale, More

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