John Kan | Page 10

Excellent service, great assistance and customer support! Super impressed and happy with my experience, thank you! Super impressed and happy with my experience, thank you! More

by Carlahau8 Verified Customer Verified Customer

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They were very nice and helpful! They also made sure my service wasn’t too long. They also made sure my service wasn’t too long. More

by JHOANACRUZ1010 Verified Customer Verified Customer

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Employees went above and beyond. Service was fast. Friendly staff. Great customer service. Thank you. Service was fast. Friendly staff. Great customer service. Thank you. More

by VNALAMO Verified Customer Verified Customer

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Fast check-in, great waiting lounge, good wi-fi, friendly staff, fast service, reliable work. staff, fast service, reliable work. More

by RVALE94873 Verified Customer Verified Customer

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Good customer service, friendly Fast service and got my truck when they said it was going to be ready truck when they said it was going to be ready More

by liliarobles95 Verified Customer Verified Customer

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Excellent service! Thanks ! I will tell all of my friends! Buy car or do device in your dealer! Thanks ! I will tell all of my friends! Buy car or do device in your dealer! More

by Peter Dong Verified Customer Verified Customer

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The dealer was helpful. Fast service and friendly. Clean. Wish there were more chairs to sit Fast service and friendly. Clean. Wish there were more chairs to sit More

by HEIDI.NS.CHEUNG Verified Customer Verified Customer

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Nice and very approachable. Will be back for my next vehicle service 2 months from now. Will be back for my next vehicle service 2 months from now. More

by MARLOWEDICKR Verified Customer Verified Customer

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Excellent customer service, great communication, fast and reliable service. Customers waiting area neat and clean, reliable service. Customers waiting area neat and clean, More

by Eddie Verified Customer Verified Customer

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Danny Llamas is the worst service advisor I ever encountered. He was unprofessional. I treated me very poorly. After waiting for 3.5 hours for an oil change, I walk up to him and politely ask hi encountered. He was unprofessional. I treated me very poorly. After waiting for 3.5 hours for an oil change, I walk up to him and politely ask him for an update on my car. He told me it is almost done, he will call me as I waited at on-site customer waiting area. After another 45 minutes, I asked him again. This time he just giving me no answer and walk away. As I stood at his desk waiting, he did not look at me. I asked again and he just walked away again. I talked to his manager, he was willing to help me with find out why it is take 5 hours for oil change. 30 minutes later, I got my car done. It is almost 6 hours waiting at the service showroom. I know why Danny act like a bad person because I am Asian! I had been a customer at Toyota wondries for over 20 years. I brought 5 cars there, and bring my cars there for service. This is the first time I feel I was unwelcome there. Only Danny was the bad service advisor. I know I saw the other service advisors in the past was nice and professional. The Manager is very nice to help me get my car done and he gave the final closing paper to someone else to help me at the end. It was a disaster day waiting. I did have appointment at 9:15 am, and I left the Alhambra Wondries service at 2:00pm. It is not the waiting time I am upset. It was the way Danny treated me as a customer! He was rude to walked away 3 times as I approached him nicely. More

by Go hawks Verified Customer Verified Customer

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