John Kaiser
John Kaiser at Larson Ford

John Kaiser | Page 7

Service Advisor

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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5.0
81 Reviews
5.0

81 Reviews

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81 Reviews of John Kaiser

November 04, 2022

Dealership Rating
Employee Rating

Work was explained before hand and done timely. John was very friendly and professional explaining everything. No surprises and I was very satisfied and would recommend John & Larson Ford. More

by FLUFFY_O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2022

Larson Ford responded

John and the team are thrilled to see your glowing review! Thanks for choosing Larson Ford and we will see you next time!

September 30, 2022

Dealership Rating
Employee Rating

Most of the time fast service , very friendly, when make an appointment, pull you in right away More

by Tonypontiac2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Larson Ford responded

Thank you for the great review, Tony! We are thrilled to hear that you had a successful service experience working with the Larson Ford team. Drive safely, and we hope to see you back again down the road!

August 05, 2022

Dealership Rating
Employee Rating

Always personal, professional and reliable Time was great with waiting room. I like reviewing results with staff More

by Geo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Mercer, Dave Pirk

Aug 05, 2022

Larson Ford responded

When we see words like "personal", "professional", and "reliable" it lets us know we are doing a great job! Thank you for reviewing Larson Ford. Have a lovely day!

April 21, 2022

Dealership Rating
Employee Rating

Service is a breeze, and Working w/ Barry on my purchase couldn’t have been a better. More

by Kmh26-7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Mercer, Dave Pirk , Barry Pollack

Apr 21, 2022

Larson Ford responded

The Larson Ford team is thrilled you had an effortless buying experience with Barry! Thanks for the five stars and your business. Enjoy your new ride!

April 16, 2022

Dealership Rating
Employee Rating

I have been coming to Ford dealer for many years. ..they always providing great service for my vehicles...great recommendations. Always great and helpful team. Never have to wait too long over there. More

by YMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Mercer, Dave Pirk

Apr 18, 2022

Larson Ford responded

Thank you for your continued business and your confidence in our team! We are happy to have you as a customer and we hope to work with you again at Larson Ford. Have a wonderful day!

Apr 16, 2022

YMS responded

Always great!

June 17, 2020

Dealership Rating
Employee Rating

Just ended my three year lease and purchased the Edge Great solid ,comfortable vehicle We a pleasure dealing with Larson Ford from my lease experience to now the purchase ,very accommodating staff More

by codedog1
Recommend Dealer
Yes
Jun 18, 2020

Larson Ford responded

We are glad you had a great buying experience! We are looking forward to your next visit!

June 17, 2020

Dealership Rating
Employee Rating

Bobby is a knowledgeable salesman,,, great person to work with... I have bought all of my vehicles from Bobby for the last 5-8 years! More

by Cripmobile
Recommend Dealer
Yes

Other Employees Tagged: Tim Pellicano, Robert F. Barranger Jr., Tracy Black , Mitch Sperling

Jun 17, 2020

Larson Ford responded

Thank you so much for your positive comments! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 02, 2020

Dealership Rating
Employee Rating

Professional and fast service. Competitive prices! Honest about work to be done and works to get best deals. Great at accommodating stay at home mom. More

by achamberlain83
Recommend Dealer
Yes
Apr 09, 2020

Larson Ford responded

We appreciate the excellent feedback! Our team is looking forward to your next visit!

February 04, 2020

Dealership Rating
Employee Rating

Never had a problem in the past but I got a lemon. Service personnel really good but I was without vehicle for seven weeks and promised 2 months of payments for inconvenience. Still waiting. More

by Joe Kelly
Recommend Dealer
No

Other Employees Tagged: Robert Larson, Tim Pellicano, Robert F. Barranger Jr. , Eileen Conlon, Lou service manager

Feb 05, 2020

Larson Ford responded

Thank you Joe for your feedback and compliment regarding our service staff. The delays were due to back ordered parts from the manufacturer and beyond our control, However our service department did open up a case with Ford and we are requesting additional assistance on your behalf. Thank you for your patronage and patience. We will be in touch soon. Sincerely, Larson Ford's Service Team

January 23, 2020

Dealership Rating
Employee Rating

Employees are always responsive and helpful. Service issues explained and fixed in a timely fashion. I have been a Larson Ford customer for over 20 years and would recommend them to others. More

by bwallace619
Recommend Dealer
Yes

Other Employees Tagged: Robert Larson

Jan 24, 2020

Larson Ford responded

Thank you for the outstanding feedback! We are glad you had a great experience in our dealership!

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