John "Jake" Jacobson

great people to work with. made a deal in less than an hour, drove away in a new truck in 3 hrsI made a deal in less than an hour, drove away in a new truck in 3 hrsI More

by DPARROTT Verified Customer Verified Customer

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This was our third car purchase but first one from West Metro and first one we made long-distance. We live in Colorado, so the entire transaction was via phone and email, after finding the vehicle via the Metro and first one we made long-distance. We live in Colorado, so the entire transaction was via phone and email, after finding the vehicle via their website. We never felt rushed or pressured like we have in the past, with other dealers while shopping in-person. From the time my wife found the car to the day it was delivered was about 5 weeks, due to the dealer's patience as we worked through the long-distance commitment process, but once the deal was done, the car was at our house within ~2 days. Jake was our primary POC throughout the process and worked well with both my wife and I, including handling additional paperwork I requested to submit specifically required by Colorado. No surprises once the car arrived. It was just as pictured on the website. We would feel comfortable making another long-distance deal with West Metro and Jake. More

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Process was explained well. Knowledgeable, friendly. Satisfied with the car they had for me. Like the service department for maintenance. Knowledgeable, friendly. Satisfied with the car they had for me. Like the service department for maintenance. More

by FRANTESL Verified Customer Verified Customer

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Great experience. Jake was great to work with Truck was clean and ready for delivery Jake was great to work with Truck was clean and ready for delivery More

by WENNER0 Verified Customer Verified Customer

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Very good to deal with. They do what they say they will do good value in autos They do what they say they will do good value in autos More

by FABIANCOOK Verified Customer Verified Customer

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Great service and good communication. Great product and and a fun place to do business.. Great product and and a fun place to do business.. More

by CURT14 Verified Customer Verified Customer

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Best dealership I have ever been to! Highly recommend this dealership to anyone looking to buy a vehicle! Highly recommend this dealership to anyone looking to buy a vehicle! More

by K.WESWUUD Verified Customer Verified Customer

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Very friendly, knowledgeable staff. Jake went above and beyond to assist us in finding the right vehicle for us. Exceptional service. We appreciated how Joleen Hanson, financial manage Jake went above and beyond to assist us in finding the right vehicle for us. Exceptional service. We appreciated how Joleen Hanson, financial manager , presented financing and warranty options. She was very friendly and listened to us. More

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Great group of people, and very knowledgeable about the truck. Even met the owner who personally thanked us for our business. truck. Even met the owner who personally thanked us for our business. More

by pfranky600 Verified Customer Verified Customer

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Jeff did a great job finding me just exactly the car I wanted. Everyone at West Metro is friendly and professional and met my needs . Jake Jacobson was very helpful explaining all of the electronics. wanted. Everyone at West Metro is friendly and professional and met my needs . Jake Jacobson was very helpful explaining all of the electronics. More

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