John Hurley | Page 17

I have been thinking about purchasing a new truck I looked online and found that a GMC 2500 Serra HD with the tow package is what would meet my needs. I went to the dealership and Dean Sikkenga was abl looked online and found that a GMC 2500 Serra HD with the tow package is what would meet my needs. I went to the dealership and Dean Sikkenga was able to get me what I needed he was very professional, and I was able to make the purchase within a couple of hours. More

by dlaginess Verified Customer Verified Customer

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I couldn't think of anything that would have made the experience any better. Thanks. experience any better. Thanks. More

by tpaquin5 Verified Customer Verified Customer

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The salesman was great; he was helpful without being pushy. The people that worked over him, were what I think of as a typical used car sales.People, Rather than hearing my needs they kept trying to pad pushy. The people that worked over him, were what I think of as a typical used car sales.People, Rather than hearing my needs they kept trying to pad the bill with unlimited extras, especially warranties. They were adamant that I must choose one.. we finally came up with a free six month plan that I found in the fine print. When I was ready to sign, the total owed was almost 2000 above what I expected, of the advertised price. They explained that the car had a special coating applied for protection. It was already on the car and they could not take it off.. It took some argument to state that this is not what was advertised so it was false advertising. They finally took it off. I’m delighted to have this car., just what I wanted. The final price is reasonable.. The process was made very unpleasant, but the people at the agency.” More

by brodsky.barbara Verified Customer Verified Customer

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Belynda was warm and welcoming from the beginning. She was able to help me find a vehicle I fell in love with that was in my price range. She was able to help me find a vehicle I fell in love with that was in my price range. More

by latoyaburnside Verified Customer Verified Customer

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It was a nice dealership. The sales rep was attentive and accommodating. Overall a wonderful experience. The sales rep was attentive and accommodating. Overall a wonderful experience. More

by nzygadlo Verified Customer Verified Customer

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Great service! We appreciate the service crew at this dealer, as they are typically speedy and right the first time! We appreciate the service crew at this dealer, as they are typically speedy and right the first time! More

by DJ S. Verified Customer Verified Customer

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Excellent service on my truck. Staff was professional and very knowledgeable. It was a great experience overall. Staff was professional and very knowledgeable. It was a great experience overall. More

by NANCYMARTINY2 Verified Customer Verified Customer

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Great dealership. professional and fast with the transaction. Doing paperwork was straightforward. I would Highly recommend. professional and fast with the transaction. Doing paperwork was straightforward. I would Highly recommend. More

by tctrues32 Verified Customer Verified Customer

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The device was excellent. Everything was taken care of quickly, efficiently and easily. Thank you. Everything was taken care of quickly, efficiently and easily. Thank you. More

by brettskiusa Verified Customer Verified Customer

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Have had many bad experiences with other dealerships. Lafontaine in Ann Arbor has the best service depth I have ever used. Fast and did exactly what they said they would do Lafontaine in Ann Arbor has the best service depth I have ever used. Fast and did exactly what they said they would do More

by gleabu Verified Customer Verified Customer

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