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John Howard
John Howard at Rizza Cadillac Buick GMC
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John Howard

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.8
641 Reviews
4.8

641 Reviews

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641 Reviews of John Howard

September 22, 2024

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Employee Rating

Service that was provided was not what I was used to. I was given the run around and treated very badly. I will never come back to Rizza for any type of service. More

by carolyn.thomas921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Becky Aboswielem, Jim Monahan, JIM LAAS

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Sep 24, 2024

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. I understand your concerns about the service you received at Rizza Buick GMC and appreciate your feedback. I strive to provide high-quality service to all our customers, and it’s clear we fell short in your case. If you would be willing, I encourage you to contact me directly so I can address this matter and work towards a solution. Your feedback is valuable to me, and I hope to have the opportunity to improve your experience. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

August 22, 2024

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The perfect place to purchase a vehicle, family feeling at this dealership Tony Rizza is the man. More

by TIMSTEPNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Bakr, Tom Wentz

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Aug 23, 2024

Rizza Cadillac Buick GMC responded

Thank you for your wonderful review! I am thrilled to hear that you had a great experience at Rizza Buick GMC and felt the family atmosphere. It's fantastic to know that Tony made a positive impact during your visit. I look forward to welcoming you back in the future! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

October 09, 2023

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Employee Rating

Went for service it was handled promptly and professionally highly appreciated .Larry Papp salesman made sure of my service More

by Joseph Kalcsits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2023

Rizza Cadillac Buick GMC responded

Joseph, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

September 01, 2023

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Employee Rating

Always have good service and attention to detail. Have been coming to the Rizza for a long time. More

by sorella20111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2023

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 26, 2023

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Employee Rating

Everytime I visit I receive excellent customer service. Fast service as well. Never any issues. More

by KRISTY.BLAKEMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bert Dutcher, Becky Aboswielem, Jim Monahan, Brian James, JIM LAAS , Mike Lorenzo

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Aug 29, 2023

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 23, 2023

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Employee Rating

Abilityv to listen to customer concerns. Was very pleased with John Howard otofesdionalism... Will refer others More

by jtarmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan

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Aug 25, 2023

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 21, 2023

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Employee Rating

I received excellent service. John addressed my concerns and informed me of other service suggested for my vehicle. John is very polite, personable, an asset to the service depar More

by JOYCEJONES58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

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Aug 23, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything John does for Rizza Cadillac Buick GMC and our customers. Hope to see you again soon! Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 20, 2023

Dealership Rating
Employee Rating

Great job. John is always helpful and professional. He needs a raise. The guy who drove me home was pleasant More

by NOWAK1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 23, 2023

Rizza Cadillac Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to John. Please let me know if I can do anything further to help. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 16, 2023

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Employee Rating

The service rep was very courteous and efficient. .the waiting area was very comfortable and clean. More

by bchinn8637
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan, JIM LAAS

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Aug 18, 2023

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

August 13, 2023

Dealership Rating
Employee Rating

P everything was very professional they took time and work with me they even help me get my brakes fixed so I love them for that that's good business keep up the good work More

by vincentcook2545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

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Aug 15, 2023

Rizza Cadillac Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

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