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John Hansen
485 Reviews
485 Reviews
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485 Reviews of John Hansen
Verified Customer
April 28, 2025
I had an appointment and it was clearly a busy day but I decided to wait for work to be done. John kept me informed of the status of the work so I could decide to leave and come back. I waited, I find it ea decided to wait for work to be done. John kept me informed of the status of the work so I could decide to leave and come back. I waited, I find it easy to work there but it would be nice to have a place other than outside to do phone calls. The maintenance all went well. Happy so far More
by NCHANIS42
Other Employees Tagged: John Hansen
April 12, 2025
Nice people and prompt service. I had come to Westboro Toyota for my Toyota car services for many years. I appreciate what they did. I had come to Westboro Toyota for my Toyota car services for many years. I appreciate what they did. More
by David
Other Employees Tagged: Kevin Camara, Jody Gauthier, Juan Rodriguez, Juan Melendez, Owen Smith, Fraebert Velasquez, Jeremy Law , Gabrielle Young
April 06, 2025
Thanks again to Jody, Jeanan, Letitia, Ken, Laura, John and the all the folks at Westboro Toyota - you are a great team! David and Liz and the all the folks at Westboro Toyota - you are a great team! David and Liz More
by DAVIDSREISER
Other Employees Tagged: Jody Gauthier
April 04, 2025
Top notch work on your vehicles, the very moment you arrive at the dealership the employees greet you in a professional manner. They hear your concerns, and you have the opportunity to sit back and allo arrive at the dealership the employees greet you in a professional manner. They hear your concerns, and you have the opportunity to sit back and allow them to be able to do whatever they explained what it will take to complete the job. They promptly come to the waiting area, and they then greet you and begin to explain their completed work. More
by mullarkeym
Other Employees Tagged: Alfredo Lopes, Alfredo Lopes
April 04, 2025
John is the rudest ever customer service I have dealt with. He didn’t call me until noon after which I called him and left a voicemail. He responded with the first update at about 1.20pm saying that the with. He didn’t call me until noon after which I called him and left a voicemail. He responded with the first update at about 1.20pm saying that the shuttle was on its way to get me. I said I was in a meeting until 2pm to which he rudely responded- you know the shuttle service is a courtesy not an obligation. If you can’t come now I don’t know if we can come to pick you. I was appalled and said that I was waiting all morning with no update and it was a working day. He repeated everything and then I had to get tough and he backed off saying tge shuttle went in the opposite direction and will reach my house by 2pm. So I agreed however the shuttle reached at 1.35pm and the wonderful driver was not informed about the timing by John!! Terrible customer service..apparently he was in charge that day so I didn’t know who to complain to.. More
by MINERVAMISHRA
Other Employees Tagged: Kevin Camara , Steve the shuttle driver was awesome
April 01, 2025
Great job The service they lent me was excellent, thank you very much Westworld Toyota has you very much Westworld Toyota has More
by MANOELC.SOARES
Other Employees Tagged: Kevin Camara, Jody Gauthier, Juan Rodriguez, Juan Melendez, Owen Smith, Fraebert Velasquez, Jeremy Law , Gabrielle Young
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