John Grosso | Page 8

Nice Like the car. I like the car very much. I really, really like the car. The car is black. The seats are black-yes they are. Like the car. I like the car very much. I really, really like the car. The car is black. The seats are black-yes they are. More

by ZEUSARROW Verified Customer Verified Customer

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Terrible 1st time experience with this service center The service center was very organized and they took in customers very efficiently. My biggest complaint is that the rental they provided me (while my The service center was very organized and they took in customers very efficiently. My biggest complaint is that the rental they provided me (while my car was being service) was absolutely FILTHY. The car smelled of smoke, there was ashes, leaves, sand, you name it inside the car. There were stains on the interior as well. I think that the service center should make sure their cars are at least vacuumed inside before being given to future customers. Washing the outside would be preferred too, but if I had to choose the interior is most important. Don't get me wrong, the exterior of my rental was dirty as well, but that's something I can look past. Not the interior being dirty and the smell of smoke... Very disappointed. I don't know who is responsible for setting up loaners, but this really makes the establishment look questionable and unprofessional. More

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Enjoyable Experience I was happy my salesman whom I first delt with in 2007, was still at the dealership. My experience was professional everytime. i would recommend my sa I was happy my salesman whom I first delt with in 2007, was still at the dealership. My experience was professional everytime. i would recommend my salesman and dealership to my family and friends. More

by FLYBYE121 Verified Customer Verified Customer

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My 5th car. Very pleased. No regrets. Hope next visit will require less time but overall very satisfied. Would definitely return in the future. Shakir's is a keeper. Sandra is No regrets. Hope next visit will require less time but overall very satisfied. Would definitely return in the future. Shakir's is a keeper. Sandra is also very good. Bought 2 previous car's w/her. More

by SHKE0307 Verified Customer Verified Customer

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Great people great cars The guys were great helped in any way I needed. I have bought a total of 13 cars within the past five years. I will continue to us Atlantic.I recommen The guys were great helped in any way I needed. I have bought a total of 13 cars within the past five years. I will continue to us Atlantic.I recommend them to everyone. More

by PROTEKSEC Verified Customer Verified Customer

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The best service advisor I've ever known. I have known John since 2010 when I bought by 2010 Elantra. I was able to call John whenever I needed to bring my car in for service, even if it was t I have known John since 2010 when I bought by 2010 Elantra. I was able to call John whenever I needed to bring my car in for service, even if it was the same day. If I gave him a day or two notice he was able to have a loaner car waiting for me. He explained everything that was done to my "baby". He would call me in advance to tell me if something needed to be done but had some time to do it. John and my sales person, Vic Carver, usually work hand in hand. On August 15, I traded in my "baby" and bought a 2016 Tucson. More

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Great experience Excellent experience with this dealership. This is my 3rd car that I have purchased here Great people to Work with. I will definitely be back in Excellent experience with this dealership. This is my 3rd car that I have purchased here Great people to Work with. I will definitely be back in the future More

by PAMRSTOCK Verified Customer Verified Customer

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second sante fe and love it Great experience Love my new car Good people work there got my car same day good trade in value buy car on Saturday they feed you Great experience Love my new car Good people work there got my car same day good trade in value buy car on Saturday they feed you More

by aferriso Verified Customer Verified Customer

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Amazing Sandra was very helpful, she made my first time purchasing a new car a wonderful experience. I was nervous at first but she was so confident in helpin Sandra was very helpful, she made my first time purchasing a new car a wonderful experience. I was nervous at first but she was so confident in helping me find my vehicle and even though it was a lengthy process she made sure that I was comfortable while waiting. Would definitely do business with them again. More

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Horrible service advisor Went to Hyundai for service on my 2013 Sonata john was the service adviser handling my service my car was in the shop for 3 weeks with no calls about Went to Hyundai for service on my 2013 Sonata john was the service adviser handling my service my car was in the shop for 3 weeks with no calls about updates nothing finally I had to call to find out what the problem was john was not in another service advisor told me my car was ready for 3 days ok so I go to pick up my car that day and when I do 2 dents where noticed on my car so Tim a supervisor. Was called and when he approached me he had said we are not going to dance this dance again . Not a hello or how are you just that stupid comment bc we had past issues with dents they caused . I left that comment alone. He had told me he was going to look at cameras it should take about 15 min an hour and half later I had asked him politely how much longer his reply was when I'm done and I find it I'll leg you know .i told him I would be back in tomorrow just gave me an attitude next day I return to wait 45. Min again to have him tell me damage was done here and brought me to john grasso who right away got in my face screaming telling me I was talking bad about him meanwhile one of his co workers had said don't deal with him he is horrible I left very frustrated and contacting a higher up from this matter very unprofessional people they will sell u a car real quick than u r just another number beware More

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