John Fontaine
John Fontaine at Porsche Burlington

John Fontaine | Page 36

Porsche Certified Brand Ambassador

Porsche Burlington

64 Cambridge St
Burlington, MA 01803

5.0
356 Reviews
5.0

356 Reviews

Write a Review

356 Reviews of John Fontaine

December 13, 2017

Dealership Rating
Employee Rating

Pressure sales don't take time to notice you. These guys will push a sale on you harder then you have ever had to deal with. John was not so bad but the one manager Thomas Wood had no care for wh More

by JPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Stefano Auriti

Jan 02, 2018

Porsche Burlington responded

I am sorry that your experience here was less than positive. We aim to provide each guest with exceptional service and I'm sorry that was not how you felt you were treated. If you'd like to discuss this further, I'm always available. My email is MMoiseyev@HerbChambers.com . Best, Mikail Moiseyev, General Manager

Jan 02, 2018

JPO responded

Unfortunatley there was a mistake made in my review. I did not mean to review Anitra Pierson or Mikail Moiseyev. I did not work with them and accidently gave them a rate. Thomas Wood I had mistaken with Ted Rittenberg ( I no longer have his card so I apologise if I misspelled is last name) the Finance Manager for this location. Unfortunatley, it was easy to confuse names after being sent between three different individuals instead of just one sole sales person to work with. I still stand by my review aside from the name mix up and the two individuals whom I did not work with during my buying processe. Please stop calling my private cell number asking me to change my review be it about this location in general or a specific individual who got a low rating. I use my cell for family matters and work so as of now it is starting to become rather annoying and borderline harassing. I understand you are upset but the point of a review is to give an honest response of the buyers interaction with your business and to help give an honest outlook for other potential buyers looking at these reviews. Do not call me leaving voicemails saying you do not like being "trashed on the internet" and that you have "important clients who will see these reviews" instead reflect on how you handled your clients experience and work on improving so that future potential prospects do not leave with the same negative experience that I did. Thomas and I do mean you this time, remember everyone is an important client when it comes to paying a buisness your work for money, no matter the amount being spent by the individual.

December 13, 2017

Dealership Rating
Employee Rating

Great Experience John was very helpful and professional through the whole process, he gave me honest advises. My whole purchase was very smooth and never had any iss More

by ziad Eskandar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2017

Porsche Burlington responded

Thank you, Ziad! John is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Mikail Moiseyev, General Manager

October 30, 2017

Dealership Rating
Employee Rating

Excellent experience purchasing a vehicle! This has been the best experience purchasing a vehicle that I have had to date. From the time I called to my purchase and exit, everything was effici More

by Joshua Edward Dunsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Dupre, Thomas Wood

Oct 30, 2017

Porsche Burlington responded

Thank you for sharing your experience with us, Joshua! I'm so pleased to hear that our team was able to assist you with your new Porsche. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Mikail Moiseyev, General Manager

October 24, 2017

Dealership Rating
Employee Rating

Best in Class Working with John was a pleasure. We bought a Macan S after a few weeks of debate. John and the Herb Chambers team are so passionate about the work More

by Latte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Dupre, Thomas Wood

Oct 24, 2017

Porsche Burlington responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Thomas, John and Josh. They are valuable members of our team. We trust you are enjoying your new Macan S and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Mikail Mosieyev, General Manager

October 24, 2017

Dealership Rating
Employee Rating

Professionalism John Fontaine was delightful to deal with. He is a true professional and extremely knowledgeable and passionate about Porsche. He is an asset to your More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mikail Moiseyev

Oct 24, 2017

Porsche Burlington responded

Thank you! The entire Herb Chambers Porsche Burlington team strives to make every guest feel at home in our dealership and John is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Mikail Moiseyev, General Manager

October 23, 2017

Dealership Rating
Employee Rating

Fantastic Experience Working with the John Fonatine. Working with John Fontaine has been great. He is extremely knowledgeable and is truly a brand expert. The entire dealership is fantastic, but working More

by pmegani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Dupre

Oct 23, 2017

Porsche Burlington responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with John and Josh. They are valuable members of our team. We trust you are enjoying your new Porsche and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Mikail Moiseyev, General Manager

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