John Fernandes | Page 2

Sold my 2018 car to North End Motors. I had two prior prices. John Fernandez was personable, professional, and a pleasure to deal with. I got a check within an hour for more than the prior two quotes. prices. John Fernandez was personable, professional, and a pleasure to deal with. I got a check within an hour for more than the prior two quotes. More

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Anthony Fierimonte was very sufficient during my last visit to NorthEnd Motors. He kept me posted every step of the way about my vehicle while it was being worked on and he also looked into other things visit to NorthEnd Motors. He kept me posted every step of the way about my vehicle while it was being worked on and he also looked into other things I requested for my vehicle and got back to me rapidly. I appreciated his service. More

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Mike Morris was very helpful in the bad situation I was in. Service left me, my wife and our two kids stranded not telling us our transmission is pretty much dead. Mike was peaceful, friendly, and helpful in. Service left me, my wife and our two kids stranded not telling us our transmission is pretty much dead. Mike was peaceful, friendly, and helpful in our problem solving. Even after our 2 yr old was getting wilding and distracting us. Mike was really great, he should show the newbie in service how to beat at customer service. More

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During corona issue I followed their online program for purchasing a vehicle. After 3 days of trying to get a call returned I finally Got ahold of John. Seemed like an easy process up until the last minu purchasing a vehicle. After 3 days of trying to get a call returned I finally Got ahold of John. Seemed like an easy process up until the last minute when they pulled a switch in agreed prices. If I was not paying attention they would have gotten me for an additional $1500. Once questioned and confronted with this I was told if I didn’t like it I could go buy a car elsewhere. Deal was over at that time. Shady and very dishonest dealings. Emailed GM who did call to apologize. Would of been their easiest car sales in months. I was ready to leave with new vehicle. But their greed took over. I took my business elsewhere. Found a dealer that wanted to sell a car. Not rip people off during these days. More

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Purchased a 2016 F-150 Great staff, friendly and polite. Everyone made it an easy process. All precautions were taken to avoid contact by distancing, employee was constantl Great staff, friendly and polite. Everyone made it an easy process. All precautions were taken to avoid contact by distancing, employee was constantly disinfecting the showroom and hand sanitizer was available. They were very fast and efficient to get me my new vehicle. North End was able to take the chore of trading in my vehicle for another into a pleasant experience. They were very considerate to my peace of mind and my time. Patrick Rogers was very patient, knowledgeable and friendly in helping me with my purchase. Mohammad assisted in finalizing the deal. John closed the deal. Ahmahd squared away the financing and Antonio got me an inspection sticker in practically in minutes. Special thanks to the team I never got to meet for detailing the vehicle to make it look like it did when it rolled out of the factory. One of the cleanest dealerships I’ve ever been in with some of the most friendly & professional staff. Thank you! More

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1.8 Jetta Sport Good sales team helped me find the right car I wanted in no time at all. Would recommend this dealership to majority of people looking for your normal Good sales team helped me find the right car I wanted in no time at all. Would recommend this dealership to majority of people looking for your normal daily drivers. More

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I recommend this dealership Low pressure approach, friendly and attentive staff and management. No gimmicks. Easy to work with and made the process easy and quick. I recommend t Low pressure approach, friendly and attentive staff and management. No gimmicks. Easy to work with and made the process easy and quick. I recommend this dealership. More

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Very transparent Transparency and being upfront on all costs is the most important thing for me. No hassle is the way to go, didn’t feel like I was being scammed. Transparency and being upfront on all costs is the most important thing for me. No hassle is the way to go, didn’t feel like I was being scammed. More

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Easy transaction for daughters first car Easy no hassle way to purchase a vehicle. Our salesman, John was kind attentive and helpful throughout the process. Made purchase for our teenage dau Easy no hassle way to purchase a vehicle. Our salesman, John was kind attentive and helpful throughout the process. Made purchase for our teenage daughter painless More

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Thanks John fernandez for your great customer services . This my first experience buying preowned car from this dealership witch is the better deal I found through the car's apps I hope if am not going to an This my first experience buying preowned car from this dealership witch is the better deal I found through the car's apps I hope if am not going to any problems with it ,I want to thank John n sosa how helping me to get my warranty I received good customer service thanks again for your patronage. More

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