John Edwards | Page 3

Very Satisfied with my experience leasisng a new Cadillac AT Extremely satisfied wit h the entire experience, I have not been in the new car market for the past 10 years and I must say the game has changed for t Extremely satisfied wit h the entire experience, I have not been in the new car market for the past 10 years and I must say the game has changed for the better. This was the best auto dealer experience I have ever had! More

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When I started my search for a new lease vehicle, I didn't have any idea of what I wanted. I went to Lincoln, Infiniti, and Lexus before checking Cadillac dealers. To my surprise I found Cadillac offe didn't have any idea of what I wanted. I went to Lincoln, Infiniti, and Lexus before checking Cadillac dealers. To my surprise I found Cadillac offered everything on my shopping list and more! I discovered LaFontaine through my Costco membership and found it's my closest Costco authorized Cadillac dealership. The drive to Highland is definitely worthwhile. The beautiful environmentally friendly dealership has much to offer. Knowledgeable, friendly employees greet customers like invited guests to their home. Every courtesy was extended by all. After our salesman patiently and professionally answered all my questions and concerns (my list was long), he talked with his manager and presented me with a deal that no other dealership matched by far. He even took me on the grand tour where there's a contemporary play area for children, large aquarium, comfortable large lounge, a massage/manicure salon, a Bistro, and even a wonderful unique boutique. My salesman, John Edwards, located the car in the color I wanted (exterior & interior), with every feature I wanted at a fantastic lease price. Other dealers told me that there wasn't a car with my requested features anywhere in the tri-state area. Tthe car was delivered in just two days! Mike Walls, the finance guy, was very friendly, professional and thorough as he reviewed and presented all paperwork. Mr. Edwards went over everything in the car, presented me with a beautiful gift box filled with goodies and a long stem yellow rose. Mr. Fogilo, the manager, even reassured me that if I had questions or concerns to give him a call. I am indeed a satisfied, happy customer! More

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Received prompt return telephone calls, and courteous, patient, and respectful service from John Edwards. Vehicle selection, pricing and finance terms were discussed long distance, and, after a long flig patient, and respectful service from John Edwards. Vehicle selection, pricing and finance terms were discussed long distance, and, after a long flight, all contract terms were exactly as agreed to verbally. It has not been very often that I have experienced such a high level business ethics; they actually did what they said they were going to do. All dealership personnel, from managers to entry level positions, were extremely friendly and acknowledging of my presence. They are at the top of my referral list and will be the first, and probably only, contact I will make when i'm ready for my next vehicle. More

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