John Bowler | Page 10

Non Service I am receiving emails and phone calls stating that I have had service performed on my new vehicle. I have not had any services performed or even visit I am receiving emails and phone calls stating that I have had service performed on my new vehicle. I have not had any services performed or even visited the dealership. When I request information regarding "their service records" for my vehicle I do not receive a response. THERE WAS NO VISIT!!!!! More

by rcurraniii Verified Customer Verified Customer

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Amazing service I am so thrilled with the service at Decozen Jeep! I found them to beyond helpful, courteous and they went over and above to help me get the car I rea I am so thrilled with the service at Decozen Jeep! I found them to beyond helpful, courteous and they went over and above to help me get the car I really wanted. I would highly recommend them to everyone I know. More

by aprintz093 Verified Customer Verified Customer

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Amazing! Friendly staff, John and carmine in particular were very helpful and strived to meet my needs by getting me a great deal on my new Cherokee! I will co Friendly staff, John and carmine in particular were very helpful and strived to meet my needs by getting me a great deal on my new Cherokee! I will continue to be a customer because of the great service I was given! More

by fevenamanuel Verified Customer Verified Customer

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Amazing everyone was very friendly and helpful. A very nice dealership with friendly staff. Everyone was well prepared to answer any questions we had. The experience was wonderful and walked out wit A very nice dealership with friendly staff. Everyone was well prepared to answer any questions we had. The experience was wonderful and walked out with my new jeep cherokee! More

by jonathanvespinoza Verified Customer Verified Customer

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Great Dealership This is my second Jeep purchase from Decozen. Wouldn't go anywhere else. John Bowler is the best. Highly recommend him and Decozen for your next Ch This is my second Jeep purchase from Decozen. Wouldn't go anywhere else. John Bowler is the best. Highly recommend him and Decozen for your next Chrysler, Jeep, Dodge purchase. More

by D Crossman Verified Customer Verified Customer

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Cherokee Very easy to deal with. No BS. Honest and upfront. Pick up was s breeze. John and Carmine were great to work with. Highly recommend. Very easy to deal with. No BS. Honest and upfront. Pick up was s breeze. John and Carmine were great to work with. Highly recommend. More

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best jeep dealer of northern nj spent two weeks calling every jeep dealer within 50 miles of my home. it was truly unbelievable how many did not return calls or on-line inquiries re spent two weeks calling every jeep dealer within 50 miles of my home. it was truly unbelievable how many did not return calls or on-line inquiries regarding a $100,000 vehicle. DeCozen was my last call and put the true meaning into save the best for last. They went above and beyond to service my needs. Highly recommend. More

by Scary Verified Customer Verified Customer

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Lease experience This place has some sheisty sales reps and managers. I came to Decozen as a returning customer to lease a vehicle. This time around my experience wa This place has some sheisty sales reps and managers. I came to Decozen as a returning customer to lease a vehicle. This time around my experience was horrible. During the process, I was shown a car in the dealership showroom and led to believe I was making a deal on that car. When drawing up the paperwork, the sales manager wrote a different Vin # on my lease agreement and handed me a copy of the window sticker of the car I was shown, which "mistakenly" had the Vin # cut off. On the day of pick up, I noticed the car they were giving me was different than the one I was shown (this one was not pearl whit and had no safety package). When confronted with the difference, the sales manager said he "mistakenly " picked up and handed me the wrong copy of the window sticker the day I signed the lease agreement...like c'mon!! The whole time we were talking numbers, they were referencing the showroom car and I even kept going up to look at it. The sales mgr. told me I signed the lease agreement for the car they had prepped for me and that was the car I was getting. He was quick to leave and not hang around to rectify the situation nor admit to his deceitful tactic. The finance manager however was at least willing to listen to me and help rectify the problem by giving discounts on other products. It was just so unprofessional how the sales rep and sales mgr. went about my lease experience and to sell me a car. In addition, the vehicle I got had some repairs that needed to be done. The rollers on the sunroof were not working properly and needed to be replaced, there were stains on the inside that needed cleaning, and there were also 2 chips on the door that needed touch up paint. I had to keep reaching out to the sales rep that sold my car as to what the status was on moving forward with fixing these issues. In addition, I was also having an issue with the car locks, which I wound up correcting myself by googling the issue and finding the solution. When reaching out to the sales rep, he did not respond. More

by K708 Verified Customer Verified Customer

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Nice vehicle at a fair price. My experience with Decozen and John Bowler was great. I leased a nice vehicle at a fair price with no hassles. I would recommend Decozen to others. My experience with Decozen and John Bowler was great. I leased a nice vehicle at a fair price with no hassles. I would recommend Decozen to others. More

by HARVEY9375 Verified Customer Verified Customer

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Angry salesperson and finance person who both lie I would never recommend a dealership who uses underhanded tactics and outright lies. I need to contact the media about my very poor experience here. I would never recommend a dealership who uses underhanded tactics and outright lies. I need to contact the media about my very poor experience here. More

by bmccullough Verified Customer Verified Customer

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