John Beech | Page 38

The "Service"Definitely Ended Once I Was Out the Door! I bought a brand new Cayenne (91 miles) at no great deal price. But guess what? During my drive home, the Check Engine Gauge appeared, so I had to pul I bought a brand new Cayenne (91 miles) at no great deal price. But guess what? During my drive home, the Check Engine Gauge appeared, so I had to pull over in an unfamiliar area, alone and ended up on some little unknown side street so I wouldn't be hit on the highway. Car had to be towed, and thank God for 1-800-porsche, because they eventually found me and towed me to Santa Barbara Porsche. There, I was treated with dignity and respect and Jason Horneman, Brand Ambassador, went out of his way to get the ball rolling to arrange lodging with Porsche Care. He provided a 2016 Cayenne transportation. I was extremey distressed being 500 miles from home with a brand new car and he stepped up to calm my fears and take care of my new Cayenne. I had spoken to 2 employees at Walter's Porsche first that day, and both simply brushed me and my situation completely off with no concern whatsoever. Not to mention, to this day, no one from that dealership has ever inquired as to my safety or whether the broken down vehicle is in running condition today. Jason, from Santa Barbara, however, called a few days after I left to check on me and my car's status. That was really nice!! There was another concern I had with Walter's with the paperwork and I spoke to Andy Bartoli, Financial Manager and Ed McRae, General Manager, both of whom I spoke to about the new car breaking down, but neither acknowledged any concern for that. Mr. Bartoli, who processed the paperwork, however, demonstrated a rather antagonistic and almost hostile attitude during all my negotiations and contacts from the beginning and definitely demonstrated concern about getting his paperwork back while I was broken down for 2 days longer than planned, because of the car they sold me! I will say, John Beech, Sales, was awesome! Before I bought a one-way ticket to see the car, I spoke to him 2 days in a row to have him answer my major 50 questions and he was always patient and forthcoming. When I met him in person, he continued to be very friendly and accommodating. He was great. So I purchased the car. I cannot say the same for the rest of the experience with this dealership. I think I've allowed enough time to see if any action on their art was coming. I purchased the Cayenne on May 11, 2015. It is August 11, 2015. Porsche Care sent monetary compensation for this very stressful experience, but I don't feel that dismisses Walter's responsibility in showing just a little human decency. If for no other reason than to acknowledge someone for spending a pretty big chunk of change at their business! More

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2015 Porsche GT3 As the 2015 GT3 market is extremely sparse, I was ecstatic that I actually found the car of my dreams (pre-owned Agate Grey with 133 miles) at Walter' As the 2015 GT3 market is extremely sparse, I was ecstatic that I actually found the car of my dreams (pre-owned Agate Grey with 133 miles) at Walter's Porsche. I had looked far and wide for the car and would have no option but to deal with what ever dealer had the car. So I was pleasantly surprised that I found it within an 90 minutes of my Rancho Santa Fe home and at Walter's. It is common knowledge that if you want the best possible buying experience at the lowest prices available, Walter's is the place. I was equally delighted to be able to work with John Beech. You have a question, he answers it. He also introduced me to multiple staff members, all of whom were consummate professionals. Each step of the process was smooth, explained and demonstrated so that when I left their store, I had a smile on my face that would light up any room. I have visited a couple of other local dealers and was left standing and twiddling my thumbs while waiting on someone to assist me. You won't have that problem at Walter's. I highly recommend that anyone in the market for a Porsche should call John Beech. You'll be glad you did. More

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Best Experience I very happy with my new porsche. This is my second vehicle I have purchased from Walters. I do not care to do business with my local dealership near I very happy with my new porsche. This is my second vehicle I have purchased from Walters. I do not care to do business with my local dealership near San Diego. More

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John Beech is excellent John Beech went above and beyond to help me with purchase of Panamera S. This was the most pleasant experience I have had with the purchase of a car. John Beech went above and beyond to help me with purchase of Panamera S. This was the most pleasant experience I have had with the purchase of a car. His knowledge about Porshes and proffesionalizm impressed me a lot. Thank you so much John. More

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Fantastic experience! I recently bought a 2014 Cayenne from Walters and Taylor was an absolute pleasure to work with. He was extremely patience and detailed, and was very I recently bought a 2014 Cayenne from Walters and Taylor was an absolute pleasure to work with. He was extremely patience and detailed, and was very helpful answering all questions. He gave us a great deal and my wife was very happy as the car was for her which makes me happy. Taylor, keep up the great work and look forward to doing business with you again in the future! More

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very pleasant Hi im writing this review because i want everyone to know what a great purchase experience i had with my salesman Tim Churchill.He was very easy going Hi im writing this review because i want everyone to know what a great purchase experience i had with my salesman Tim Churchill.He was very easy going,and made me feel very comfortable about my choice of car.He took the time to let me drive a few vehicles,all of them were superb auto's.He helped answer all my questions about which purchase would best suit my buying need.I would definitely buy from this dealership again, i am a repeat customer,and have enjoyed both purchasing experiences. More

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New Porsche Macan Purchase Last weekend I purchased a new Macan S from Walters Porsche. I was pleasantly surprised to find a lightly optioned Macan S at the dealership that was Last weekend I purchased a new Macan S from Walters Porsche. I was pleasantly surprised to find a lightly optioned Macan S at the dealership that was not already sold! This is the second car I have purchased from Walters Porsche, and the customer service experience was (once again) outstanding. I worked with John Beech on my Macan purchase (as well as my previous Porsche purchase); he is a real pro. John is a genuinely nice person and extremely knowledgeable of all the Porsche vehicles. Walters gave me a very fair trade-in on my Toyota 4 Runner; maybe I can thank the fact that they were not super busy due to the big fight and basketball/hockey playoffs! John took me on a great test ride to put the Macan through it's paces and I was sold. Before going through finance and signing the purchase documents, I explained to John that my wife (who was not with me!) needed to sign the documents as well in order to keep me out of hot water! John got approval to follow me home back to Orange County so my wife could sign all the documents. Thanks for everything John……I will certainly be back for my next Porsche at some point in the future!! More

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Great Experience Thank you to John Beech ... He went the extra mile to help us - coming in on his days off and insuring that receiving our new Porsche was a special da Thank you to John Beech ... He went the extra mile to help us - coming in on his days off and insuring that receiving our new Porsche was a special day .. More

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I'm in love!!! My new Cayenne is a dream! Thanks to a lot of hard work by John Beech, my sales agent, I got my beautiful new car, a 2015 custom Cayenne! John was friendly, hard working and ans Thanks to a lot of hard work by John Beech, my sales agent, I got my beautiful new car, a 2015 custom Cayenne! John was friendly, hard working and answered all my questions promptly! He was a pleasure to work with even after a few hiccups we hit along the way. I love my new car and it was well worth the wait! My experience with Walter's Porsche and John Beech was a good experience and I would highly recommend them both! John is a good guy and a great sales agent who really cares about his customers! You won't be disappointed! More

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THE PERFECT CAR IN Walter's Porsche. I have been there twice lonking for a porsche cayenne. I had a good tome with Tim who is really patient, and help us with finance. Tim called me the s I have been there twice lonking for a porsche cayenne. I had a good tome with Tim who is really patient, and help us with finance. Tim called me the second morning and told us that the ban had already approved our request of APR. Tim wasnt there at the second time. We still had a good time with John though. After we purchased the car, John expalined almost every functions. More

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