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John Armstrong

Overview Reviews (53) Inventory (62)

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John Armstrong

Sales Manager

Spitzer Ford St. Marys

988 S St Marys Street
Saint Marys, PA 15857

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4.9

53 Reviews

Overview Reviews (53) Inventory (62)

Dealership Experience

2 yrs, 10 mos

Industry Experience

27 yrs, 6 mos

Languages Spoken

English

4.9

53 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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53 Reviews of John Armstrong

August 18, 2026

Dealership Rating

Employee Rating

Rick is as amazing to work with! He always goes beyond the norm to find is the perfect vehicle! We bought a new Ford F 150 and are very please with our purchase. My wife and I feel He always goes beyond the norm to find is the perfect vehicle! We bought a new Ford F 150 and are very please with our purchase. My wife and I feel we got the best deal from Rick!! We will continue to work with Rick as long as he is there! More

by Don Fapore

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jason Herbstritt, Rick Straub, Douglas Krucke, Jeffrey Weidow

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Aug 18, 2026 -

Spitzer Ford St. Marys responded

Your comments about Rick going above and beyond to find the perfect Ford F-150 reflect our team’s commitment to personalized service. Knowing that you and your wife feel you got the best deal means a lot to us. We look forward to serving you again with Rick’s help whenever you’re ready.

August 18, 2026

Dealership Rating

Employee Rating

My wife and I are always pleased to work with Rick! He always finds us the perfect vehicle. Everyone there is amazing and willing to help. We have worked with Rick for many years! He is very profession He always finds us the perfect vehicle. Everyone there is amazing and willing to help. We have worked with Rick for many years! He is very professional and we feel very confident that he goes beyond the scope for us! We will come back to deal with Rick as long as he is there! More

by Don Fapore

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Herbstritt, Rick Straub, Douglas Krucke, Jeffrey Weidow

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Aug 18, 2026 -

Spitzer Ford St. Marys responded

Knowing that Rick’s dedication helped you drive away in the ideal new Ford F-150 is truly rewarding. Your loyalty over the years means a great deal to our team. We’re glad our whole team has always been ready to assist you.

August 13, 2026

Dealership Rating

Employee Rating

JD made things easy and smooth. The follow up was good as well and the vehicle is very sharp. The follow up was good as well and the vehicle is very sharp. More

by DWALTER3488

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Armstrong

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Aug 17, 2026 -

Spitzer Ford St. Marys responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Spitzer Ford xx. Marys.

August 07, 2026

Dealership Rating

Employee Rating

Rick was great. He was not pushy and kept the process smooth! Very happy with the process. He was not pushy and kept the process smooth! Very happy with the process. More

by Sara.riggleman24

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rick Straub, Douglas Krucke

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Aug 08, 2026 -

Spitzer Ford St. Marys responded

Our team enjoyed guiding you through your Jeep Wagoneer purchase. Knowing you appreciated Rick’s pressure-free approach and smooth support means a lot to our team.

July 24, 2026

Dealership Rating

Employee Rating

They put a lot of effort into finding a vehicle that works for me. And they worked with my budget to make that vehicle mine. works for me. And they worked with my budget to make that vehicle mine. More

by Tawniewilliams

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Herbstritt, Amanda Dresbach, Douglas Krucke

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Jul 24, 2026 -

Spitzer Ford St. Marys responded

It was a pleasure helping you secure a used Ford Explorer Sport that fits both your needs and your budget. Our team enjoyed working with you throughout this process. Congratulations on your Explorer Sport and please let us know if there’s anything else we can do.

July 21, 2026

Dealership Rating

Employee Rating

This was our first time dealing with Spitzer Ford xx Mary's. They had the vehicle we were interested in purchasing which lead us to their location. We are really pleased with our experience. Mary's. They had the vehicle we were interested in purchasing which lead us to their location. We are really pleased with our experience. More

by lynne.ruffner

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jason Herbstritt, Rick Straub, Douglas Krucke , Eli

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Jul 21, 2026 -

Spitzer Ford St. Marys responded

We’re happy you found the Ford Expedition you wanted on your first visit. Jason appreciates your feedback and our team looks forward to working with you again. Thank you for choosing us.

July 14, 2026

Dealership Rating

Employee Rating

Would like to thank Eli and the whole sales team for getting me in a nice clean used truck that fits me and getting the best deal possible thanks getting me in a nice clean used truck that fits me and getting the best deal possible thanks More

by edm333150

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Herbstritt, Rick Straub, Matthew Murray, Douglas Krucke , Eli McClintick

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Jul 14, 2026 -

Spitzer Ford St. Marys responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! Eli and our team here at Spitzer Ford xx. Marys are glad to have you as a customer.

July 02, 2026

Dealership Rating

Employee Rating

All for them are crooks and liars who I would never go back to again! back to again! More

by 23-DREHRENSBERGER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Nick

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Jul 02, 2026 -

Spitzer Ford St. Marys responded

My name is Jason Herbstritt. I am the General Manager here at Spitzer Ford xx. Marys. I'm sorry to hear you had a negative experience. I take customer feedback seriously and would appreciate the opportunity to learn more about your concerns. Please feel free to contact me directly so I can discuss what happened during your visit.

July 01, 2026

Dealership Rating

Employee Rating

I lost my F-150 in a fire. I called Spitzer Ford xx.Marys. The Sales Rep Rick Straub helped me out greatly! Great professional and friendly staff at Spitzer Ford I called Spitzer Ford xx.Marys. The Sales Rep Rick Straub helped me out greatly! Great professional and friendly staff at Spitzer Ford More

by randy.bauer4225

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Herbstritt, Rick Straub

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Jul 01, 2026 -

Spitzer Ford St. Marys responded

Thank you for sharing your feedback. We’re pleased Rick guided you through replacing your truck and that our team was professional and friendly during a difficult time. Enjoy your new Ford F-150.

June 24, 2026

Dealership Rating

Employee Rating

Good sales people and great service department and would recommend them to anyone looking for a new vehicle recommend them to anyone looking for a new vehicle More

by jeff.herzing

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Douglas Krucke, Jeffrey Weidow

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Jun 24, 2026 -

Spitzer Ford St. Marys responded

Hello, thank you for highlighting our sales team and service department. We’re thrilled your Ford F-150 has met expectations and appreciate your recommendation to others.

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