John Alvarez | Page 8

Did not honor AAA car buying program price. I was expecting a pretty simple car purchasing experience as I had received a reasonable offer from Gunn via the AAA/Truecar. Once at the dealership, I was expecting a pretty simple car purchasing experience as I had received a reasonable offer from Gunn via the AAA/Truecar. Once at the dealership, I find out that they would not honor the price I thought I would be paying. Even though I ended up buying the car, I was disappointed at the process. I became pretty frustrated and stressed and was ready to buy the car and leave. I was told the Gunn simple price was better than the offer I had received, which was not true. The next day after reviewing all of the paperwork, sure enough, I could have save over $600 had they honored the offer Gunn had emailed me. More

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Great Service department I always give Gunn Nissan of San Antonio a high rating because they’re the best at what they do . Travis ,our service tech , took care of car’s issues I always give Gunn Nissan of San Antonio a high rating because they’re the best at what they do . Travis ,our service tech , took care of car’s issues and made sure we were completely satisfied with their service . We left knowing we would be returning with any future needs . More

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My expirence John and Abe were amazing through the whole process, it went very smoothly. Everyone is really nice and professional. I will be back in the future for John and Abe were amazing through the whole process, it went very smoothly. Everyone is really nice and professional. I will be back in the future for my next car. More

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Service/repair Gunn does a great job at a fair price. I like that I can make an appointment and John Vazquez, my service advisor, is always on top of things. Gunn does a great job at a fair price. I like that I can make an appointment and John Vazquez, my service advisor, is always on top of things. More

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Excellent Came in without an appointment to get service and was taken care of quickly and with great service Service guy David was very nice and friendly Came in without an appointment to get service and was taken care of quickly and with great service Service guy David was very nice and friendly More

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Best Dealer I’ve Ever Done Business With Received an awesome price on the Frontier Desert Runner I wanted (and I did research on every Nissan dealer within a 200 mile radius). Every person I Received an awesome price on the Frontier Desert Runner I wanted (and I did research on every Nissan dealer within a 200 mile radius). Every person I worked with to include the salesperson, finance consultant and service personnel was an experienced professional who was attentive and responded quickly to my requests. Love their simple one price deals. Absolutely no pressure. Will definitely shop at Gunn for my future vehicle purchases. More

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Service Just overall I felt, really rushed also seem to be upsetting Mr. John because I kept calling for him to explain what the issue was with my car. Not on Just overall I felt, really rushed also seem to be upsetting Mr. John because I kept calling for him to explain what the issue was with my car. Not only that just because I didn’t have Texas DL I couldn’t not even get a rental car, or even a loaner car at that. I had explained to them that I had just moved to Texas and, haven’t had time to go get Texas DL. Overall everyone else greeted me so welcoming, and Mr. John just really felt agitated that day I will NEVER by another nissian because of this experience. More

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Professional and Friendly Service I felt comfortable with the assistance of the people who helped me with the auto buying experience. However the amount of time to complete the purch I felt comfortable with the assistance of the people who helped me with the auto buying experience. However the amount of time to complete the purchase was longer than I anticipated. More

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Very helpful My buying experience at Gunn was excellent. They were up front and honest about everything from the vehicle to financing. Moreover, every time I get My buying experience at Gunn was excellent. They were up front and honest about everything from the vehicle to financing. Moreover, every time I get my vehicle serviced they are knowledgeable and take great care of my vehicle. More

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New Titan xd purchase Great total experience with No haggle pricing .john Alverez is a class act Experienced sales team with great pricingWould purchase a vehicle at Gunn N Great total experience with No haggle pricing .john Alverez is a class act Experienced sales team with great pricingWould purchase a vehicle at Gunn Nissan again More

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