Joey Silva
Joey Silva at Manhattan Beach Toyota

Joey Silva

Sales

Manhattan Beach Toyota

1500 North Sepulveda Boulevard
Manhattan Beach, CA 90266

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4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of Joey Silva

July 27, 2026

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Employee Rating

Joey was excellent throughout the entire process and deserves 5/5 stars. He was professional, responsive, helpful, and made the purchasing experience smooth. We are very happy with the vehicle and would More

by rubenvirgen45
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2026

Manhattan Beach Toyota responded

Thank you very much for the positive feedback about Joey. I apologize for the misunderstanding about financing. Even if you have financing through a credit union we still run credit on every customer in case the outside financing falls through. This is a common practice and mandated by Toyota Corporation.

Aug 04, 2026

rubenvirgen45 responded

Thank you for your response and for acknowledging our positive experience with Joey. He was professional, responsive, and made the sales process enjoyable. My concerns are solely with how the financing process was handled. I remain concerned by the statement that running our credit was "mandated by Toyota Corporation." If this is truly a Toyota corporate requirement, I would appreciate knowing where that policy is published. Otherwise, it should be presented as a Manhattan Beach Toyota dealership policy rather than a Toyota Corporation mandate. More importantly, if your dealership requires a credit application before providing a purchase contract or completing paperwork for customers using outside financing, that requirement should have been clearly disclosed before accepting our $1,000 deposit. Customers should not have to discover a significant dealership policy only after placing a deposit. We arrived with a valid Kinecta Credit Union pre-approval and were prepared to complete the purchase. Instead, we were told we could not receive a purchase contract without another credit application, which delayed the transaction and required us to return the following day. Had this requirement been explained upfront, we could have made an informed decision before leaving a deposit. We are happy with the vehicle and truly appreciate Joey's outstanding service. However, I hope Manhattan Beach Toyota improves its transparency regarding financing requirements so future customers know exactly what to expect before committing to a purchase.

June 28, 2026

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Joey was great to work with. He answered all of our questions quickly and was not at all dimissive. More

by pbringmann
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Howard

Jun 29, 2026

Manhattan Beach Toyota responded

Thank you very much for sharing your positive sales experience with Joey and for the 5 star review.

June 24, 2026

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I came to Manhattan Beach Toyota in late May 2026 to buy a new Camry SE (white), targeting a ~$30,000 deal I’d been quoted elsewhere. I was initially told they would locate the car at that price. Over rough More

by NICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 25, 2026

Manhattan Beach Toyota responded

This is not a true statement. The negotiation took 4 hours because the customer was not happy with the price. We discounted the car 4K and the customer purchased the vehicle. If he had buyers remorse he should have come back to us, instead he went to another manufacturer and traded his Camry in and they are the ones who bought the vehicle minus 6k.

June 12, 2026

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Car shopping is usually stressful, but the team at Manhattan Beach Toyota made it a breeze. I worked with JOEY SILVA, who helped me secure the exact vehicle I wanted in the perfect color. They were tr More

by Muhammad Chughtai/Saba Chughtai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2026

Manhattan Beach Toyota responded

Thank you very much to share your positive sales experience with Joey and our Finance team!

June 02, 2026

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Employee Rating

Danny was great. He was able to meet all my needs and then some. Give him credit for the sale..... More

by mikeweber2
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Rodriguez

Jun 02, 2026

Manhattan Beach Toyota responded

Thank you for your feedback on your sales experience and the acknowledgement of Danny.

May 29, 2026

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Employee Rating

Very knowledgeable and great customer service. Salesperson was very helpful and patient while showing me different trucks More

by Alexmolina810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2026

Manhattan Beach Toyota responded

We appreciate your positive comments about your car purchasing experience and for the 5 star review.

May 17, 2026

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Manhattan Beach Toyota is a very casual, but still very professional dealership. I never felt pressured or lured into anything that I didn’t want or like. The online team was great. All around nice experie More

by Ck71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Aguayo -five stars!

May 21, 2026

Manhattan Beach Toyota responded

Thank you very much for sharing your positive sales experience and for the 5 star review!

May 09, 2026

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Employee Rating

They were very helpful. The dealer was not busy. They didn’t try to sell something you didn’t want. More

by djseelig
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
May 11, 2026

Manhattan Beach Toyota responded

Thank you so much for sharing your positive sales experience with Joey.

May 08, 2026

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Employee Rating

Loved working with Joey and Fred. They worked tirelessly to find me the car that had all of the features I wanted. The only thing I did not care for was feeling ambushed with th More

by shannonrobin77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2026

Manhattan Beach Toyota responded

Thank you very much for the acknowledgement of Joey and Fred. I will share your additional comments with the Finance Director.

March 22, 2026

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Employee Rating

exelent customer service 100% recomended and will definitly going back if need to get more services joey just the best comunication and friendly More

by jcano3087
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2026

Manhattan Beach Toyota responded

We appreciate the positive words about Joey and for your wonderful comments.

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