Joey Ryall | Page 3

Above and beyond I wanted to leave a separate review for Greg because it was thanks to his ingenuity I was able to great such a great lease deal. After I got my initia I wanted to leave a separate review for Greg because it was thanks to his ingenuity I was able to great such a great lease deal. After I got my initial qoute from the salesman, which was already an amazing deal on a Chevy Cruze LT, I was later told by the sales manager Russell Carter that "our finance guy Greg was able to get you an even better deal" which really surprised me because I was already getting such a great price, and did so much research on this specific lease, that I could not figure out how it was even possible. I thought that they made some sort of mistake in calculating my manufacturer incentives and rebates, why would they just give me a better price when I was already happy with my monthly payment? When I sat down with Greg to sign the lease, he told me he found a way to lower my interest rate slightly more by calling the bank and utilizing an insurance policy that would allow me to lower the interest rate, and it didn't cost me anything, but actually saved me $9 dollars per month on a monthly payment that was previously $104, that's almost 10 percent. Greg and Russell didn't have to do it, I was already happy with my payment, but what this tells me is that the guys at this dealership actually lookout for your interests, if they can give you a a better deal they will without you even asking. I still can't believe it happened, this experience really changed my preconceptions about car dealerships. More

Report | Print

Simply amazing, above and beyond what I expected! The experience I had with the guys from Criswell in Gaithersburg was simply amazing. I still can't believe how lucky I was to find these guys. They w The experience I had with the guys from Criswell in Gaithersburg was simply amazing. I still can't believe how lucky I was to find these guys. They were very transparent with their pricing and gave me a detailed breakdown of all the fees and taxes in an easy to read email before I came to the dealership, and this was one of the reasons I went there because the dealerships in my area were not as forthcoming with their pricing and it was hard to tell what the final price of the vehicle was going to be after all the fees. I thought I knew what my monthly lease payment was going to be because I ran all the numbers and figured everything out before I came there. I thought that this number was going to be the lowest possible monthly lease payment on this specific car. Most dealerships I have been to always try to figure out the monthly payment you are willing to pay and work backwards from there to get the most money out of you, but not the guys at Criswell. Russell Carter, Joey Ryall, and their finance specialist Greg Hoffman were simply amazing! They were more focused on getting me familiarized with the car I was interested in and never asked me what my target monthly lease payment was. They already provided me with all the pricing, taxes and fees upfront, so all they had to do was to plug the numbers in and see what came out. The result was actually a lower monthly payment than I expected! On top of that, Russell and Greg found a way to lower my monthly lease payment even further without me even asking them! I really can't thank these guys enough, they were truly looking out for my best interests! Joey also spent a lot of time helping me setup all the electronic gizmos in the car and connect them with my phone, he was truly helpful and knowledgeable professional. This was a dream experience, and I would tell anyone looking for a Chevy to go straight to Criswell! More

Report | Print

Fantastic Experience The entire experience I had with Criswell Chevy was fantastic. They offer extremely competitive internet prices and worked with me at the dealership t The entire experience I had with Criswell Chevy was fantastic. They offer extremely competitive internet prices and worked with me at the dealership to get a price that worked for both of us. The were extremely cordial with their negotiations and never tried to intimidate me into paying a higher price. They also were more than fair with the trade-in value we agreed upon. Joey absolutely great going through the details of the Chevy Colorado's features and made sure I had every question answered before I left, even giving me his personal cell phone to reach out to him after hours if need be. What meant the most to me, though, is the respect they showed me for being a military member. Overall, you can buy with confidence from Criswell Chevy More

Report | Print

Transparent and professional They were great. First of all, transparency all the way through on pricing. Also patience--no one was too pushy, they accommodated my timetable. Joey They were great. First of all, transparency all the way through on pricing. Also patience--no one was too pushy, they accommodated my timetable. Joey was great in responding to my questions and then walking me through all the car's features once I got it. Ryan explained all the financial wrinkles very clearly and professionally. Getting a new car is a big deal in a person's life, right? You don't do it that often. The was I was treated said: We realize this is a big deal for you, and we're going to make it a positive experience. More

Report | Print

Awesome experience Our experience was enjoyable and easy. We were so pleased with everything. I would recommend Criswell to anyone looking for a place to car shop. S Our experience was enjoyable and easy. We were so pleased with everything. I would recommend Criswell to anyone looking for a place to car shop. Sincerely, Jessica A. More

Report | Print

AWESOME, TRUSTWORTHY SALES AND FINANCE DEPARTMENT Best, honest experience buying a new car I have ever had. The price they quote is the price - NO surprises. Excellent communication with Joey Ryall. Best, honest experience buying a new car I have ever had. The price they quote is the price - NO surprises. Excellent communication with Joey Ryall. More

Report | Print

Best Experience I have ever had buying a new vehicle I had the opportunity to purchase a vehicle from Criswell Chevrolet and I just have to say it was a great experience from other dealerships that I hav I had the opportunity to purchase a vehicle from Criswell Chevrolet and I just have to say it was a great experience from other dealerships that I have dealt with in the past. They were great to work with. Very knowledgeable in their area of expertise. Russell was very easy to work with. Joey knew everything about the vehicle I was purchasing which I liked because I feel the salesman should know everything about the new vehicle you are selling in your dealership. That has not been the case with other dealerships. Experience was wonderful and would highly recommend to others that I know. More

Report | Print

Humble, honest, and hard working As a young woman buying her first car, I was a little intimidated. Until I went to Criswell. Everyone there seemed genuinely concerned with my happine As a young woman buying her first car, I was a little intimidated. Until I went to Criswell. Everyone there seemed genuinely concerned with my happiness. Scott, Russell, Troy, Joey, and Greg shattered my expectations of what buying a car would be like. They were seriously cool people who helped me pick out the best first car for me and give me the best price they possibly could. I know where to go if I want respect, patience, and kindness out of my sales staff. More

Report | Print

Excellent price, prompt service I was contacted by Russell Carter from Criswell Chevrolet after using the TrueCar app. Russell not only provided the best price on a new Chevy 2016 T I was contacted by Russell Carter from Criswell Chevrolet after using the TrueCar app. Russell not only provided the best price on a new Chevy 2016 Tahoe, but kept his communications through the TrueCar app, providing price transparency at all times. Picking up the Tahoe was easy as well. I didn't receive quite as much as I would have liked for my trade-in, but I received an adequate explanation -- and a little more cash back. The checkout process was easy - I received the usual offers for paint treatments and warranties -- which I turned down. But I was not excessively pressured. In the end, the paperwork was much less than I had to sign for my last new cars (in 2012). More

Report | Print

The best I am in process, just put in order, for a Corvette from Criswell. I bought a 2010 Corvette form Joey and was so pleased with the price and service t I am in process, just put in order, for a Corvette from Criswell. I bought a 2010 Corvette form Joey and was so pleased with the price and service that when I wanted a 2016 Corvette I just called Joey. No one else. He knows Corvettes! More

Report | Print