Joey Pugliese
Joey Pugliese at Andrews Cadillac Brentwood

Joey Pugliese | Page 7

General Sales Manager

Andrews Cadillac Brentwood

1 Cadillac Dr
Brentwood, TN 37027

4.6
86 Reviews
4.6

86 Reviews

Write a Review

Dealership Experience

26 yrs, 5 mos

Languages Spoken

English English

Italian Italian

86 Reviews of Joey Pugliese

June 22, 2023

Dealership Rating
Employee Rating

I had Great service with awesome communication! Jeff made sure I was updated and got me a loaner car when a part needed to be ordered. More

by colleenwilsontn
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Nelson Andrews , Alec Andrews

Jul 03, 2023

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. We are always more than happy to assist you if anything else comes up. Take care! Thanks again, Nelson (615) 373-3800

June 20, 2023

Dealership Rating
Employee Rating

Everyone was friendly and helpful . .. service was completed in a timely and successful manner ,,, thank you More

by mwhitehurst
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Nelson Andrews , Alec Andrews

Jul 03, 2023

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! We hope you have a great day! Thanks again, Nelson (615) 373-3800

June 14, 2023

Dealership Rating
Employee Rating

Excellent service customer service and knowledge. It was. Pleasant experience and I will refer my friends to Andrews Cadillac. It was a lovely experience and I enjoyed the staff. More

by lbradley0519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Andrews , Alec Andrews, Brad In service dept was awesome

Jul 02, 2023

Andrews Cadillac Brentwood responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thanks, Nelson (615) 373-3800

June 14, 2023

Dealership Rating
Employee Rating

Do I feel like the work done on my car was good? Yes. Do I feel like the customer service was lacking when there are plenty of places I could take my car? Absolutely. My “service representative” was More

by millerbauman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryant Powers

Jun 15, 2023

Andrews Cadillac Brentwood responded

Thank you for your feedback. My apologies your visit with us did not go well. When you arrived for your appointment Bryant was eating his lunch and another advisor checked you in. Once Bryant returned, he was not informed that you had come in for your appointment. He wasn't aware that you were waiting, which is why he called you instead of coming to get you. I apologize for this. I will stress to the team the importance of communication, especially when we have guests waiting on property. I can assure you that this won't happen again. I hope you enjoy your Cadillac for many years to come and we look forward to seeing you again.

June 13, 2023

Dealership Rating
Employee Rating

Always pleasant to talk to, informative and helpful in any situation. I look forward to to "service day" in a welcoming and comfortable setting. More

by MJBERRY_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Andrews Cadillac Brentwood responded

Thank you so much for your positive comments about Andrews Cadillac Company! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

June 13, 2023

Dealership Rating
Employee Rating

I have had nothing but pleasant experiences with I come to the dealership. My next purchase will definitely be with you!!!! Mike McGhee More

by michaelmcghee_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Andrews

Jul 03, 2023

Andrews Cadillac Brentwood responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

June 10, 2023

Dealership Rating
Employee Rating

Awesome service always. Thank you so much. You guys always take the best care of you clients More

by info@marvelouslimo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Andrews , Alec Andrews, Brad Cowan

Jul 03, 2023

Andrews Cadillac Brentwood responded

Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, Nelson (615) 373-3800

June 09, 2023

Dealership Rating
Employee Rating

Nice waiting area and great coffee machine! Service garage was super clean and the service staff was great. More

by rranderson1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Andrews , Alec Andrews

Jul 03, 2023

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

June 07, 2023

Dealership Rating
Employee Rating

146. 00 for tire rotation and oil change seems to be a lot. I should have asked, both services were needed so I guess it doesn't matter. More

by TPRICE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Andrews Cadillac Brentwood responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day. Thanks again, Nelson (615) 373-3800

Jul 03, 2023

TPRICE01 responded

tprice01@bellsouth.net is my email address

June 02, 2023

Dealership Rating
Employee Rating

Professional service from start to finish. I strongly recommend Andrews Cadillac to others for service More

by arnett.bodenhamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Andrews Cadillac Brentwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Andrews Cadillac Company! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Nelson (615) 373-3800

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