Joey Eggert | Page 4

Will be returning customer for Ben Thorton is now my main go to IF it wasn't for Ben never would have purchased this vehicle from your dealership so I'm very impressed and amazed by how helpful he was to my go to IF it wasn't for Ben never would have purchased this vehicle from your dealership so I'm very impressed and amazed by how helpful he was to my experience and the wife is loving it so tell Ben thank you we all know happy wife happy life and that was accomplished. ?? More

by JOSH_MARSAA Verified Customer Verified Customer

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Very professional and easy to talk with about our preferences and concerns. Would choose again. preferences and concerns. Would choose again. More

by llsteen55 Verified Customer Verified Customer

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He's a full fledged liar, dishonest as can be. I wouldn't xxxx on him if he was on fire. Karma buddy, karma. I wouldn't xxxx on him if he was on fire. Karma buddy, karma. More

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On March 3rd I bought a 2020 Jeep Grand Cherokee at Corwin that had a Certified Dealer extended warranty which sold me on the Jeep in the first place. The salesman Albert was great. I had to wait for Corwin that had a Certified Dealer extended warranty which sold me on the Jeep in the first place. The salesman Albert was great. I had to wait for two additional days to pick up the Jeep to confirm the certification so I picked it up the 5th. On March 6th I realized that the windshield wipers both front and back didn't work. I drove right back to the dealer and complained that a storm was coming and I can't drive this Jeep without wipers. They said that they were super busy but will look at it. Two hours later, they still didn't even look at what caused it ( could have been a simple fuse). I drove it home without anyone even looking at it and luckily I have a second Jeep to drive over the weekend because of the storms. We set up an appointment for the following Monday at 9:00 AM. In the meantime, I found out the reason the Jeep wasn't looked at in the first place was because they had strict orders to get all the new trade-ins checked over to sell that weekend so they blew me off. ( not happy) Monday I stopped to have them look at the Jeep while I went to a doctors appointment. When I got back around 10:15, I was told that the Jeep wasn't even looked at yet because the service tech. came to work late. (like no one else couldn't look at it.) At 11:30 the Jeep still wasn't diagnosed, but said they were following the wires for the wipers. I said I couldn't wait any longer so got a loaner thanks to Joey the sales mgr. because they thought it would take all day. Well it was late in the day before we found out it was a module and it will come in a day or two. ( this tells me that the 150 point certification process was not done in the first place) The module was replaced and another component had to be replaced too, so it took a total of 3 days before I could drive the Jeep I paid for 10 days earlier. This was a big inconvenience when you consider I had to switch around the insurances 3 times with my agent not to mention my drive times ( I live 47 miles one way out of town) not to mention waiting at your customer service department at least 5 hours. All of this should have been taken care of before I picked up the Jeep in the first place. Please consider better communication between sales and the service dept. that does the certification and run the trade-in through. It would make customers more knowledgable and understanding instead of being angry of buying a produce and then the service is dropped as soon as the check is cashed. Thanks for letting me rant. More

by Keith Verified Customer Verified Customer

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Cowin is one of the best company to get good cars from, they tell you just what the car is ans still check on you after buying thats to tell you Cowin cares for their costumes they tell you just what the car is ans still check on you after buying thats to tell you Cowin cares for their costumes More

by ANOHMATHEW82 Verified Customer Verified Customer

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Thanks for your assistance with our recent purchase and service. I appreciate your diligence in meeting our needs. service. I appreciate your diligence in meeting our needs. More

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Joey was extremely rude and combative to my face asking me why I wasn’t having a good day, why I seemed upset and so on making me very uncomfortable in front of my kids. He was very high handed with me. me why I wasn’t having a good day, why I seemed upset and so on making me very uncomfortable in front of my kids. He was very high handed with me. I will never try shopping at Corwin again because of him! More

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great service, friendly, very detailed, Justin was great to work with, I enjoy my Compass, I would definitely recommend great to work with, I enjoy my Compass, I would definitely recommend More

by Mike Verified Customer Verified Customer

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I made the attempt to try to buy from Mike at Corwin, which turned into a giant cluster. Mike didn’t seem concerned about anything other than closing the deal - very old school type of salesman. Didn’t c which turned into a giant cluster. Mike didn’t seem concerned about anything other than closing the deal - very old school type of salesman. Didn’t care about what I was looking for, just was pushing to get it through. Trying to get payment numbers was almost impossible without calling repeatedly, and even then, I spoke with other staff who had no clue what was going on. I applaud the used car manager for trying to rescue the deal, but I chose to work with a different dealership. The overall process was very frustrating, and Mike along with Corwin needs to reevaluate their processes and focus on the customer needs. Corwin’s vehicle was my #1 choice, and I was ready to buy, but the service I received was terrible. More

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Our salesman was very helpful and knowledgeable about the truck he was selling to us. All and all it was time very well spent for my family and I. truck he was selling to us. All and all it was time very well spent for my family and I. More

by ALLIEJEROME Verified Customer Verified Customer

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