Joel Casper
Joel Casper at Pat Lobb Toyota of McKinney
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Joel Casper

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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5.0
108 Reviews
5.0

108 Reviews

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108 Reviews of Joel Casper

September 14, 2024

Dealership Rating
Employee Rating

I was greeted immediately upon drive up by valet. Joel took good care of me. I had a short wait inside and was professionally taken care of for payment and exit by Joel's trainee. Great job to both! More

by VFranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Joel.

August 31, 2024

Dealership Rating
Employee Rating

Excellent dealership, I just had my last free maintenance on 2022 Tacoma and they all have been excellent. I plan on to continue going there. More

by nick75071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing the service team.

August 22, 2024

Dealership Rating
Employee Rating

My love is always had the best service department they get you in and out as quick as they can inform you of any issues and make you feel welcome. More

by Texmex75080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Joel.

August 17, 2024

Dealership Rating
Employee Rating

Great employees, very friendly and very fast service! We eill use them again. Great dealership! More

by ghnorcross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Joel.

August 06, 2024

Dealership Rating
Employee Rating

Once again Pat’s staff go above and beyond! From management Arik, and service advisor Bailey they always have my confidence intact! I know they are going to look after my car and my budget! Joe More

by Lesley
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arik Florczak, John Nevarez

Sep 14, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Lesley! We appreciate you recognizing Joel, John and Arik.

August 03, 2024

Dealership Rating
Employee Rating

The Service Department is absolutely fantastic. My ASM Joel Casper is easily the best in the business. And he maintains that excellence every single time. Visit after visit after visit. His abiliti More

by philipvantuyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Philip! We appreciate you recognizing Joel.

July 10, 2024

Dealership Rating
Employee Rating

I had Joel as my service rep and he was great! 5 stars all the way. In and out in 30 minutes and a free car wash to boot. More

by czsandy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Joel. See you next time!

June 22, 2024

Dealership Rating
Employee Rating

I arrived at my appointed time and was immediately greeted. My SA Joel took good care of me from the onset. I did not wait that long for my service to be completed. Joel was pleasant and accommodating More

by VFranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Joel.

June 01, 2024

Dealership Rating
Employee Rating

I have an older Toyota that I bought elsewhere and they have treated me like I have purchased many cars from them More

by DR
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Service Time
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Recommend Dealer
Yes
Jun 01, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review DR!

May 28, 2024

Dealership Rating
Employee Rating

Service was performed ahead of what was estimated. My advisor (Bailey Coleman) was excellent. She met me promptly and told me exactly what was required for my scheduled service. She arranged for the s More

by Kgprobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bailey Coleman was excellent.

Jun 01, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Bailey.

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