Joe n | Page 20

Service was performed on schedule and as expected. Service agent explained the issues they found in a helpful way Service agent explained the issues they found in a helpful way More

by MP2718 Verified Customer Verified Customer

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They took excellent care of me! Thank you! Will be back for my next service. Thank you! Will be back for my next service. More

by DANIBENSIMONCATERING Verified Customer Verified Customer

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The staff representative was Fast, efficient, and helpful. He kept me updated on my car’s status and the dealership gave me a ride to my local work place, which was very appreciated. helpful. He kept me updated on my car’s status and the dealership gave me a ride to my local work place, which was very appreciated. More

by jamiemariedpt Verified Customer Verified Customer

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Downtown Toyota-Subaru of Oakland is awesome! They were able to fit me in without an appointment and were super efficient. They were able to fit me in without an appointment and were super efficient. More

by aepicetti Verified Customer Verified Customer

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Scheduled service easily online and was able to get an appointment the next day. All issues resolved. appointment the next day. All issues resolved. More

by dmarti0 Verified Customer Verified Customer

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Joe was great! He was transparent and clear in his diagnosis and gave me fair advice on what I should do with my car when it had major engine problems. Rare to have He was transparent and clear in his diagnosis and gave me fair advice on what I should do with my car when it had major engine problems. Rare to have a mechanic not try to gouge you! Thanks Joe :) More

by joseph.powden Verified Customer Verified Customer

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The representative who assisted me was extremely helpful and kind, he made me and vehicle feel well taken care of- thank you for your help! and kind, he made me and vehicle feel well taken care of- thank you for your help! More

by Bluecrosstrek Verified Customer Verified Customer

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Helpful attentive work their best to get your card back as soon as possible friendly honest as soon as possible friendly honest More

by FD2500 Verified Customer Verified Customer

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The staff are very accommodating. They make the service visits convenient by giving extra care with shuttle service, if badly needed. They welcome concerns and responds honestly to an They make the service visits convenient by giving extra care with shuttle service, if badly needed. They welcome concerns and responds honestly to any inquiries regarding my vehicle. They’re very efficient and constantly reminds me to have an appointment for my required vehicle service either by phone, text or email messages. Their workplace is excellent. It’s very clean Inside and out of the building. I one time had a serving of coffee that is great while in a short wait of service completion. and Overall, I love the service, the place and the staff for their professional attitudes with the customers and approach to great service. I am confident that my vehicle will be taken care of more than its expected warranty of service. More

by ASOLOMONCASTRO Verified Customer Verified Customer

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Despite having appointment, I waited in car for 20 minutes before attendant came. Seemed only 2 service advisers were there - not nearly enough. Everyone I dealt with seemed inappropriately relaxed minutes before attendant came. Seemed only 2 service advisers were there - not nearly enough. Everyone I dealt with seemed inappropriately relaxed or lacking in focus or both despite the need to show extra energy because of the short staffing. All this was very surprising since in all my previous visits everyone seemed focused and energetic More

by ewxk Verified Customer Verified Customer

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