Joe Zuccari | Page 7

Unprofessional arrogant xxxxxxxx made a appointment for Friday 4-9-2021 to purchase a 2021 get there after test driving the vehicle I was told they sold it but they can get the car for me in a few day's Friday 4-9-2021 to purchase a 2021 get there after test driving the vehicle I was told they sold it but they can get the car for me in a few day's after a couple of days with no word from them I called was told they got the car come in Wednesday for delivery as I'm literally pulling in on Wed Gus calls and says I can't take delivery their systems are down. Two more days pass I ask for my deposit back and was told they got the car for me they can't refund my deposit so I go in Saturday eight days later to get the car already adding it to my insurance Gus sent the Vin number the night before to expedite the paperwork when I receive my insurance documents weeks later I found he sent the wrong number and I was driving around with no insurance and had insured a different vehicle on their lot. Unfortunately had to go back to have a remote start installed as it was already paid for they told me about two hours had me wait over three with no updates then say they were having issues getting it installed and I could take a loaner car and leave one would think if that was a option way not offer that in the beginning ? why was something as simple as a starter such a issue for allegedly factory trained technicians? When I finally get back in the car the lower panel under the steering column was hanging off and the dashboard, radio, driver door and hvac controls were covered in dirty fingerprints not cool especially during a pandemic I guess cleaning up after themselves would have been to much to handle, the next morning while cleaning the car I noticed not only did they leave the car a mess they scratched the underside of the steering wheel and driver door. Precision acura is garbage dealership I would recommend avoiding them at all costs! Mike in the finance department was professional at first but after declining to purchase a extended warranty and other high priced services they offer his demeanour quickly changed almost like he was personally offered. I've been to many car dealers new and used and have never experienced anything like Precision Acura. More

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Gus was AMAZING to work with!! He and Joe listened to me and really worked to get me into the MDX I've always wanted. They were both very patient with me and my husband. I highly recommend working with them and really worked to get me into the MDX I've always wanted. They were both very patient with me and my husband. I highly recommend working with them! We received excellent service! More

by cidi_b Verified Customer Verified Customer

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The process was amazing with no issues. Pricing was done fairly and honestly. Would highly recommend this dealership to everyone. Finance director did a great job!!! fairly and honestly. Would highly recommend this dealership to everyone. Finance director did a great job!!! More

by Mike F Verified Customer Verified Customer

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First let us start by saying we had an awesome experience. We worked with Susan via email to setup our lease transaction. Susan was great and answered all of our questions. Upon arrival at th experience. We worked with Susan via email to setup our lease transaction. Susan was great and answered all of our questions. Upon arrival at the dealership we were greeted by Gus who assisted us with the remainder of our transaction. Gus was knowledgeable and showed us the features of the RDX and was able to answer all of our questions. Joe (finance) explained explained everything in detail. This is our second Acura (first at this dealership) and we highly recommend Princeton Acura. More

by Tom Verified Customer Verified Customer

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Ahmed was professional, knowledgeable, honest, friendly, trustworthy and patient. Would highly recommend Ahmed and Princeton Acura. Thank you for making our car purchase so easy! trustworthy and patient. Would highly recommend Ahmed and Princeton Acura. Thank you for making our car purchase so easy! More

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Went in to test drive a 2020 MDX and came out a happy customer. Ahmed and the team accommodated every request and we’re transparent with the sales process. Thanks again! customer. Ahmed and the team accommodated every request and we’re transparent with the sales process. Thanks again! More

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Overall a great dealer, especially the sales department. With the exception of a few issues a year or so ago with the service department only, I’ve always had a wonderful experience. The sales team is alway With the exception of a few issues a year or so ago with the service department only, I’ve always had a wonderful experience. The sales team is always friendly and knowledgeable. They work really hard for their customers and to make good deals. I returned for my second vehicle thanks to the great service I received while purchasing my first vehicle with Precision Acura especially from my favorite sales rep Gus Chalak and Manager Joe Zuccari. They always get me the best deal! Looking forward to many more purchases throughout the years. Hopefully, I will always have the same sales team to work their magic! Happy holidays! More

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All of the staff at the Precision Acura of Princeton were accommodating and consummate professionals! We are truly thankful for their assistance and recommend Precision Acura of Princeton for all of your aut accommodating and consummate professionals! We are truly thankful for their assistance and recommend Precision Acura of Princeton for all of your automotive needs! More

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The Acura service provided is always excellent. Rodrigo worked with us and was very helpful, knowledgeable. One of the many reasons we keep returning and referring to Acura of Princeton worked with us and was very helpful, knowledgeable. One of the many reasons we keep returning and referring to Acura of Princeton More

by ANNETTESDK Verified Customer Verified Customer

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This was the easiest transaction I ever had. I spoke to Nicole over the Internet, got a fair deal and then arrived in the dealership to meet with Gus. My car was ready outside, cleaned and immaculate. I th Nicole over the Internet, got a fair deal and then arrived in the dealership to meet with Gus. My car was ready outside, cleaned and immaculate. I then did my paperwork with Becky who was very professional, explaining everything and made the transaction smooth as silk. Awesome! More

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