Joe Toepfer
Joe Toepfer at Gunn Honda

Joe Toepfer | Page 21

Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.9
285 Reviews
4.9

285 Reviews

Write a Review

285 Reviews of Joe Toepfer

June 20, 2019

Dealership Rating
Employee Rating

Recall Joe was courteous and prompt and showing concern for my vehicles recall and handled it expertly and in a timely manner every time I come to the servic More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2019

Gunn Honda responded

Thank you so much, Gary! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

June 07, 2019

Dealership Rating
Employee Rating

Oil change, brake, transmisson and tire check Wonderful service. Red Team Service Manager Joe Toepfer was so very helpful. Had him last year when they service on my 2009 Honda Odessay. Brought in More

by Van jpw357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard who drives the shuttle.

Jun 10, 2019

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

June 05, 2019

Dealership Rating
Employee Rating

Honest and Trustworthy Service contact Joe Toepher is very honest and reliable. He’s always so helpful when I bring my car into service. He’s the best! More

by Hondadsc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2019

Gunn Honda responded

Thank you! We’re glad Joe could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

May 18, 2019

Dealership Rating
Employee Rating

Great service Joe provided Great customer service, he was very courteous and willingness to help made us feel comfortable. He was very knowledgeable on his work and More

by cynthiaramirez1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2019

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

May 17, 2019

Dealership Rating
Employee Rating

Great service:) Joe on the blue team went over and beyond! Great customer service :) it was fast and was able to work remotely there on site while waiting More

by Dgomez1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Espinoza on the blue team was who I worked with

May 21, 2019

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

May 09, 2019

Dealership Rating
Employee Rating

Service Appointment Superior customer service by Joe T. Fast and efficient processing of my Ridgeline for recall inspections. Great communication throughout the process More

by JTs Hondas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2019

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

May 03, 2019

Dealership Rating
Employee Rating

Different Issues were taken cared of satisfactorily. Joseph was very attentive, him and team took care of the problem satisfactorily, very nice that I received a follow up call the next day to assure th More

by Car Baby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Yaseen

May 03, 2019

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

April 28, 2019

Dealership Rating
Employee Rating

Honda maintenance When calling to find out why maintenance time was rescheduled Celeste was rude and obviously inconvenienced by my call. I apologized that she was havi More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lents

Apr 29, 2019

Gunn Honda responded

Thanks for letting us know. We apologize for any inconvenience and will pass along your comments to our service team. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

April 25, 2019

Dealership Rating
Employee Rating

Fantastic Joe on the red team is knowledgeable, his team is helpful, and there to answer questions when you need him. Thanks for the help and hard work guys and More

by TonyP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2019

Gunn Honda responded

Thank you, Tony! We’re glad Joe could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

April 24, 2019

Dealership Rating
Employee Rating

Awesome The staff is extremely friendly and helpful. They are very good at explaining what was done to my car. I never feel pressured to do more than what i More

by dsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2019

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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