Joe Toepfer | Page 19

Friendly staff, trusted service Gunn Honda has helpful and friendly service staff. The work to be done is explained before and after the work has been completed. I trust Gunn to do Gunn Honda has helpful and friendly service staff. The work to be done is explained before and after the work has been completed. I trust Gunn to do a good job. More

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Same Ol’ Song: easy peasy Our ‘14 CRV w/high mileage was in for three days for scheduled, routine, big stuff and a repair that involved some motor disassembly. When we brought Our ‘14 CRV w/high mileage was in for three days for scheduled, routine, big stuff and a repair that involved some motor disassembly. When we brought the car in, I asked Joe if he could arrange an enterprise car rental for us. Instead he gave us a loaner car; I didn’t know that happened any longer. Joe was great and communicated regularly. If I knew the mechanic’s name, I’d include him in this. Thanks! More

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We bought a honda accord with our trade. Craig was great! The process was easy and we got a good deal on the new car and fair price on our trade. The process was easy and we got a good deal on the new car and fair price on our trade. More

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Battery replacement Fast, efficient, professional. Came in to get a new battery. Was in and out in about 30 min. Why can’t all dealerships be this way. Fast, efficient, professional. Came in to get a new battery. Was in and out in about 30 min. Why can’t all dealerships be this way. More

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Outstandingly customer service The professionalism and courtesy by all the service staff, especially Joe Toepfer and the Red Team, was fantastic. Wouldn’t take my Honda anywhere el The professionalism and courtesy by all the service staff, especially Joe Toepfer and the Red Team, was fantastic. Wouldn’t take my Honda anywhere else. More

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great dealership Good and timely service, they are well staffed with quality employees. Great waiting area, choices of places to hang out. The survey requirement for 2 Good and timely service, they are well staffed with quality employees. Great waiting area, choices of places to hang out. The survey requirement for 25 words or more is a pain More

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Great service! Great experience! Joe scheduled the recall repair on the same day I called and very responsive with communication, giving me a cell phone number to ca Great experience! Joe scheduled the recall repair on the same day I called and very responsive with communication, giving me a cell phone number to call for progress updates. More

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Efficient service; all repairs clearly explained The service I received at Gunn Honda (San Antonio) earlier this week was excellent. Explanations of repairs were clear and descriptive. Service repr The service I received at Gunn Honda (San Antonio) earlier this week was excellent. Explanations of repairs were clear and descriptive. Service representative (Joe Toepfer) was friendly and make the service experience a good one. More

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Safety Recall Notification At my appointment time, I was met by the service representative. He took my key and asked if I'd be leaving my vehicle or waiting. I replied, I was wa At my appointment time, I was met by the service representative. He took my key and asked if I'd be leaving my vehicle or waiting. I replied, I was waiting. He asked if there were any other issues that I wished to be addressed. I told him the check engine light was on, but I have the sensor replacement at home. He asked if I had a number he could reach me at, when service was completed. I gave him my mobile number. He showed me where he would be located agterwards and directed me to the waiting area where coffee was available. My vehicle was ready earlier than estimated, and I was on my way. More

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Best in town Thank you for the continued excellent service! I look forward to many more years of bringing all my vehicles to Gunn Honda! Keep up the good work! Thank you for the continued excellent service! I look forward to many more years of bringing all my vehicles to Gunn Honda! Keep up the good work! More

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