Joe Rogers | Page 43

Always a good experience I always feel well taken care of at Metro. I've been going there long enough that the service managers know my name and are always kind and do their I always feel well taken care of at Metro. I've been going there long enough that the service managers know my name and are always kind and do their best to get me the best deal. I'm a teacher so I'm always looking to cut corners where I can, and they are always honest about what really needs to be done. This past time they looked at my usb port for no extra charge and gave me a new USB cord. This was much appreciated! It is also always a comfortable waiting area experience. There are spaces to work if you need to get stuff done while there. Thank you Metro! More

by Emma Verified Customer Verified Customer

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They always take good care of me My care is a 2005. I have had every oil change, maintenance service and repair done at Metro Toyota simply because they take good care of me. I have h My care is a 2005. I have had every oil change, maintenance service and repair done at Metro Toyota simply because they take good care of me. I have had my favorite service advisers over the years. Some have relocated, retired or left the business. However, my current favorite adviser, Joe Rogers is the best. I can call him and he assures me that I will be taken care of because he knows that my job requires travel. If a repair will take long, I am offered a rental. I am always given options and advice as to the best direction for me to take. I appreciate the thoughtfulness and time invested in making sure I am happy when I leave the well-maintained waiting area. More

by DJONES9028 Verified Customer Verified Customer

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Convenient and friendly service I really appreciate the early morning appointments, online scheduling and comfortable waiting area. Service was speedy and reasonably priced. I am v I really appreciate the early morning appointments, online scheduling and comfortable waiting area. Service was speedy and reasonably priced. I am very happy with my certified Tacoma and will continue to return for service. More

by BJ Verified Customer Verified Customer

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Great experience I've worked with Metro for years and especially Chris Ollar, who has made the leasing experience simple and easy. He's courteous and there's never any I've worked with Metro for years and especially Chris Ollar, who has made the leasing experience simple and easy. He's courteous and there's never any pressure. More

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Quuck, pleasant waiting room. In the past when I took a car to a gas station for an oil change, they always found something that needed to be fixed immediately. I feel that if Metr In the past when I took a car to a gas station for an oil change, they always found something that needed to be fixed immediately. I feel that if Metro Toyota said something needed attention, they were not trying to scare me. More

by MLM218 Verified Customer Verified Customer

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Amazing service I really like this dealership. Although this is my first time leasing here I highly recommend Metro Toyota. The service is great, Ramona was my dealer I really like this dealership. Although this is my first time leasing here I highly recommend Metro Toyota. The service is great, Ramona was my dealer, and everyone makes you feel very welcome. The employees are very interested in your comments or concerns. I will definitely be leasing my next vehicle here! I cannot say enough nice things about Ramona and Berry. Again I highly recommend buying or leasing your next vehicle here, thank you Metro Toyota!! More

by ERICAGREGG271 Verified Customer Verified Customer

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general maintenance It took over 2.5 hours for a tire rotation and a noise check, even with an appointment made ahead of time. And I wasn’t notified when my vehicle was d It took over 2.5 hours for a tire rotation and a noise check, even with an appointment made ahead of time. And I wasn’t notified when my vehicle was done. I had to go check myself. More

by ToyotaDriver123 Verified Customer Verified Customer

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Metro customer for over 30 years Online scheduling is a breeze, everyone is always courteous and professional, service performed on vehicle explained thoroughly, extra customer servic Online scheduling is a breeze, everyone is always courteous and professional, service performed on vehicle explained thoroughly, extra customer service given in the form of discounted price for rental car (because it was needed for a short period of time) Metro is the only dealer from which to buy and service my Toyotas! More

by drod84 Verified Customer Verified Customer

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Safety recall and other maintenance work The service employees were pleasant and attentive. Every action with the car was carefully explained. The refreshments were fresh and varied. The wai The service employees were pleasant and attentive. Every action with the car was carefully explained. The refreshments were fresh and varied. The waiting room was clean and comfortable. More

by jackiek63072 Verified Customer Verified Customer

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15,000 miles service The service wait time and cost was reasonable. The Service Department representative was friendly and polite. I have been bringing my cars here for The service wait time and cost was reasonable. The Service Department representative was friendly and polite. I have been bringing my cars here for service for several years and will continue to do so. More

by orale2000 Verified Customer Verified Customer

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