Joe Ray | Page 13

Clear and Professional Service On August 11th, 2018, I had the pleasure to purchase a used 2010 Honda CR-V at the Luther Nissan Kia dealership in Inver Grove Heights, Minnesota. I i On August 11th, 2018, I had the pleasure to purchase a used 2010 Honda CR-V at the Luther Nissan Kia dealership in Inver Grove Heights, Minnesota. I initiated contact by emailing to schedule a test drive. Igor Tenenbaum contacted me as soon as the dealership opened, asked precise questions, scheduled my test drive, and had the vehicle designated as reserved for me. His service met my expectations with no complaints. When I arrived at the dealership, I entered the sales door and was not immediately greeted as a salesman appeared to be looking out the window over the lot. After I spoke up, he immediately greeted me and found an available salesman to help me. Joe Ray was the salesman that found the car, joined me on the test drive, answered all of my questions, and helped me rationalize the purchase after an in-depth conversation. He is very knowledgeable and helpful. After I decided to purchase the car, he mentioned that he had forgotten to tell me about the pulse technology installed in all vehicles there. While it is a good safety device, I believe the addition should be built into the price or installed free. I was not pleased to see the addition of a $299 fee to the purchase price that I had agreed to. All fees that aren't additional options (e.g. warranties, accessories) and can't be changed should be discussed before I sign an agreement to purchase. Jamie Groth handled the finance portion of my purchase. She was patient, answered questions in detail, and presented me with many flexible options. Besides being frustrated with an aforementioned $299 fee after agreeing to purchase, my experience was pleasant and I would purchase another vehicle at Luther Nissan Kia. More

by bricktrekker Verified Customer Verified Customer

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Great place to buy a car I bought a used car from them, working with them was quick and easy. They have a great sales team, nice atmosphere inside and a great selection of bea I bought a used car from them, working with them was quick and easy. They have a great sales team, nice atmosphere inside and a great selection of beautiful cars. More

by smithc_8 Verified Customer Verified Customer

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Professional and Knowledgeable Hi Joe R was my sales rep. He was very honest, professional, and Knowledgeable about everything. He was patient with me. I didnt feel rushed at all. L Hi Joe R was my sales rep. He was very honest, professional, and Knowledgeable about everything. He was patient with me. I didnt feel rushed at all. Luther Kia gave me a chance, when others didnt. More

by Nikki2 Verified Customer Verified Customer

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Lease end purchase We leased a 2015 Rouge from another dealer and moved closer to Luther Nissan. Joe Ray and the finance department were professional and could not hav We leased a 2015 Rouge from another dealer and moved closer to Luther Nissan. Joe Ray and the finance department were professional and could not have been nicer as we purchased the vehicle we were leading More

by Happy Customer Verified Customer Verified Customer

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Check stuff out see how its running I just wish i would of got little better loan from you guys when i bought my car the rates are so hi i cant ever sale it because i well lose I just wish i would of got little better loan from you guys when i bought my car the rates are so hi i cant ever sale it because i well lose More

by michaeljmoran1764 Verified Customer Verified Customer

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New lease vehicle Excellent customer service, not pushy, good listening skills, and upfront fair pricing. Able to make the deal in a very timely fashion. This is the 8t Excellent customer service, not pushy, good listening skills, and upfront fair pricing. Able to make the deal in a very timely fashion. This is the 8th lease from Luther Nissan and left pleased again! More

by MIKEHARA Verified Customer Verified Customer

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Nissan will find what u are looking for I knew the style of car I wanted. Joe Ray listened to me and recommended the Rogue Sport. I hadn't even considered the Rogue but after taking it for I knew the style of car I wanted. Joe Ray listened to me and recommended the Rogue Sport. I hadn't even considered the Rogue but after taking it for a test drive I knew that was the car I wanted! That's what happens when sales people listen to their customers! Awesome employee Luther Nissan! 5stars! More

by va_namen Verified Customer Verified Customer

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Joe Ray Great Deal I personally don’t enjoy the process of buying a car but Joe Ray, our salesman, was very kind, knowledgeable, and helpful. He really made it a pleasur I personally don’t enjoy the process of buying a car but Joe Ray, our salesman, was very kind, knowledgeable, and helpful. He really made it a pleasure to be on the lot and helped me make my purchase fast. More

by Carbuyer Verified Customer Verified Customer

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Bought 2018 Kia Sedona Great customer service. We needed a new van due to a growing family, and the Kia Sedona seemed the best mix of driving comfort, affordability, safety Great customer service. We needed a new van due to a growing family, and the Kia Sedona seemed the best mix of driving comfort, affordability, safety, loan interest rate, and warranty. More

by adam.r.wale Verified Customer Verified Customer

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Joe #1 Sold Me a Kia Forte! Joe Ray was a pleasure to work with. His knowledge of the vehicle and the Luther Advantage, his friendly and fun demeanor, and the comfortable environ Joe Ray was a pleasure to work with. His knowledge of the vehicle and the Luther Advantage, his friendly and fun demeanor, and the comfortable environment that he fostered throughout the buying experience were all greatly appreciated. Go Joe! I still don’t entirely understand why I was pre-approved for the vehicle at 3.86% but walked away with 4.06%. More

by mcdea001 Verified Customer Verified Customer

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