Joe Pace

The initial sales part was fine. Deal done with 3 provisions. All I wanted was an owners manual, a service history and a refund check for the inspection sticker.(which I found out la Deal done with 3 provisions. All I wanted was an owners manual, a service history and a refund check for the inspection sticker.(which I found out later, that they added the inspection fee to my balance.) The salesman offered to deliver it to my house. I loved that! I would say that I reminded them 5 or 6 times of the 3 items. I was assured that the car would be serviced if not already done. After a missing e-mail, headlight replacement and scheduling issues, 10 days later the call came from the salesman that he would be on his way shortly. While still on the phone I told him not to show up without the 3 items discussed. Don't worry, I know was the response. When he got to my house he had the car and a safety guide.(not the owners manual). I blew my top and told him to take the car back. He looked at me with this dazed look and said he had no idea what I was talking about. The salesman called the finance manager, who proclaimed time issues. Not enough time to cut a check or get the service department to print out the history. You had 10 days! This was all discussed on day 1. Well I think I found out why they would not give me the service history. It is because they never serviced the vehicle as promised. The service writer told me that it looks like we owe you an oil change. 50 years of buying cars in Massachusetts, I have never been asked to pay for a sticker when buying,new or used. NEVER! One thing I know, is that Ralph and Mikey would make it right. More

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I bought a 2022 Chevy Silverado 1500 custom nine months ago. I told Joe the salesman at the time to keep an eye out for a diesel. He got a hold of me 8 1/2 months later after I purchased my first truck off ago. I told Joe the salesman at the time to keep an eye out for a diesel. He got a hold of me 8 1/2 months later after I purchased my first truck off of him had a diesel put what I needed on it to make it look like my other truck bought the truck smooth sailing would have no problem buying off them again More

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Was not satisfied with vehicle that accepted and had to have it swapped for another similar vehicle have it swapped for another similar vehicle More

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I have been buying or leasing brand new vehicles for 46 years now. Buying my most recent brand new vehicle at Pride Chevrolet has been the best experience ever. I stopped in to use their restroom and ended years now. Buying my most recent brand new vehicle at Pride Chevrolet has been the best experience ever. I stopped in to use their restroom and ended up purchasing a brand new vehicle lol. Everyone that I interacted with from the salesperson to the sales manager, finance manager and general sales manger and everyone was extremely polite with unparalleled customer service skills. To put it simply Pride Chevrolet is the best that I have personally had the pleasure of doing business with. I will definitely refer anyone looking for a brand new Chevrolet or pre-owned vehicle to definitely shop Pride Chevrolet. I will tell them do your shopping every else first and then Pride Chevrolet will beat there deal and treat them the way they treated me with honor and respect. Thank you again Pride Chevrolet Team you are all the Best!!! More

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I had a fantastic experience working with Michael Gibbs, the finance manager at Pride Chevy! He was incredibly helpful, patient, and made the entire financing process smooth and stress-free. Michael took th the finance manager at Pride Chevy! He was incredibly helpful, patient, and made the entire financing process smooth and stress-free. Michael took the time to clearly explain all my options, answered every question I had, and made sure I felt confident every step of the way. His professionalism and genuine willingness to help really stood out. He made what can often feel complicated quick and easy. I truly appreciate the great service—highly recommend working with Michael! More

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I went there to look for a truck the sales person Joe showed me a couple of trucks fell in love with the one I got now service is excellent. I would refer all my friends to this dealership. showed me a couple of trucks fell in love with the one I got now service is excellent. I would refer all my friends to this dealership. More

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This is a very good dealership. I would recommend it to anyone. I am always very satisfied, especially today with Joe Pace. He was very pat ient with me and answered all of my many I would recommend it to anyone. I am always very satisfied, especially today with Joe Pace. He was very pat ient with me and answered all of my many questions. It was a pleasure to deal with him. He took care of everything for me. More

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