Joe Kuckuk
Joe Kuckuk at Heiser Toyota

Joe Kuckuk | Page 17

Service Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.3
555 Reviews
4.3

555 Reviews

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555 Reviews of Joe Kuckuk

July 07, 2023

Dealership Rating
Employee Rating

Prompt and easy to work with. Nothing feels hidden or unexpected. Appreciate their timely servicing More

by TK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 07, 2023

Dealership Rating
Employee Rating

I have been serviced by Heiser for 15yrs! On my last visit a few weeks ago I was having some emotional difficulties and Peter in the service Dept was Very Understanding!! He went above and More

by Mike D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , PETER: SERVICE WRITTER

Jul 10, 2023

Heiser Toyota responded

Mike, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 06, 2023

Dealership Rating
Employee Rating

Always friendly. ... get my vehicle serviced in a reasonable time for top tier work keep up the good work More

by cupid81ivy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jul 06, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 05, 2023

Dealership Rating
Employee Rating

I have been using this dealership for many, many years. I am always happy with their service and all the people I have had through these years. Also, bought my cars from them. Vincent Lor and Joe Kucku More

by BERGNOREENJ
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jul 06, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your many years of business. We are thrilled to hear that you’ve continued to enjoy your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 05, 2023

Dealership Rating
Employee Rating

Provide good customer service. Good technician. Service Manager who care and listened to their customer. 5 stars. More

by Tubhmoob80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jul 05, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 04, 2023

Dealership Rating
Employee Rating

Prompt courteous staff, nice area to wait in. Work completed within the time promised. Thanks More

by MIKELMANN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 03, 2023

Dealership Rating
Employee Rating

Very knowledgeable great customer service Planning to get my next car here and use this service More

by jerok46144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jul 05, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 03, 2023

Dealership Rating
Employee Rating

The customer care person was honest about wait time up front. I appreciate that the crew was prepared to take adequate time to go through the service without rushing it. It shows professionalism and dedic More

by MAYUKH2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 03, 2023

Dealership Rating
Employee Rating

I brought my vehicle in for a recall. Got a call at 11 am telling me they were running late. Never heard back. Had to call twice and leave a message. Finally at 6 had someone drive me to More

by AMYJGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Lor

Jul 05, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Joe Kuckuk by phone at 414-586-7134 or by email at jkuckuk@heiser.com so we can better understand what happened during your experience.

June 30, 2023

Dealership Rating
Employee Rating

Great service. Nice good to work with. This survey is terrible for making us write More

by PSHERGERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jul 05, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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