Joe Emmerich
Joe Emmerich at Luther Family Buick GMC

Joe Emmerich | Page 21

Transportation Coordinator

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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351 Reviews
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351 Reviews

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351 Reviews of Joe Emmerich

October 07, 2020

Dealership Rating
Employee Rating

The pick up option is an awesome service to provide. Worked liked a charm - thank you for implementing this! Pickup was on time as well as updated with the progress. Joe was also fantastic! More

by Nate Ostendorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2020

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 04, 2020

Dealership Rating
Employee Rating

I called and was told everything was full again so I explained my situation that I was having a hard time getting in with my work schedule and living an hour away! Then the next day Joe called me and go More

by jessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2020

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 04, 2020

Dealership Rating
Employee Rating

The dealership treated me very well when I had trouble with my vehicle. They made arrangements for me to use a vehicle while mine was repaired. The service dept. repaired it on Sat. so we could return h More

by Ron R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2020

Luther Family Buick GMC responded

We appreciate your kind words, Ron. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 26, 2020

Dealership Rating
Employee Rating

My service technician did a great job. Check in and out was quick. Service is always thorough and quick as well. Love the text messages and option to pay online. More

by hspoehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2020

Luther Family Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 25, 2020

Dealership Rating
Employee Rating

Service was fine but staff wearing their masks around their necks was disappointing. They should wear them correctly especially if the costumer is wearing one. More

by Rod.Lym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2020

Luther Family Buick GMC responded

Rod,we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 24, 2020

Dealership Rating
Employee Rating

Always a positive experience! We wouldn’t go anywhere else. The staff is friendly and takes good care of customers, service is quick and done right More

by RUNNERLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Sep 25, 2020

Luther Family Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 24, 2020

Dealership Rating
Employee Rating

Price of an oil change seems to be a little higher than the industry standard. Service advisors are always polite and accommodating with any requests. More

by thelebahns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Sep 25, 2020

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 15, 2020

Dealership Rating
Employee Rating

Great I don’t want to write this much bbbbbbhbjnbbbbb. Bonn mmmk dddde. Be nnu mmh ddr my cds by ffjuy dcvgr Deb hg d More

by kokeeffem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Luther Family Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Luther Family Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 15, 2020

Dealership Rating
Employee Rating

The buying process of my new GMC was very enjoyable. I scheduled my test drive online. I was not pressured and the salesman was very knowledgeable and helpful. I have used the service department for one More

by dstinar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Gorby , Mark Carlson

Sep 17, 2020

Luther Family Buick GMC responded

Thank you for taking the time to share with us! The goal of the Luther Family Buick GMC team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 12, 2020

Dealership Rating
Employee Rating

I always appreciate the efficiency and quality of service at Luther GMC/ Buick. Joe does a great job coordinating ant work that needs to be done. More

by CFISHER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2020

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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