Dealership Experience
3 yrs, 9 mos
Industry Experience
15 yrs, 1 mo
Languages Spoken
English
441 Reviews
Write a Review441 Reviews of Jody Gauthier
March 22, 2025
This was my first visit to Westboro Toyota and I'm really glad to have them service my two vehicles. Jody was efficient and courteous, keeping me informed. The dealership is a comfortable and welcoming place glad to have them service my two vehicles. Jody was efficient and courteous, keeping me informed. The dealership is a comfortable and welcoming place to wait while the service work was completed. More
March 22, 2025
I appreciate the quick turnaround on routine maintenance on my Toyota Camry. The representative was courteous and respectful. on my Toyota Camry. The representative was courteous and respectful. More
Other Employees Tagged: Kevin Camara
March 21, 2025
Initial diagnosis was incorrect. Refused listening to customer, replaced battery terminal connectors instead of a new prorated battery. End up replaced a battery few days later but r Refused listening to customer, replaced battery terminal connectors instead of a new prorated battery. End up replaced a battery few days later but refused to refund for the cost of the previously replaced battery terminal connectors. Lack of empathy and customer service. It seems they are more concerned with profit than with providing honest and effective service. More
Other Employees Tagged: Juan Melendez
March 15, 2025
The Service Manager Alfredo goes above and beyond. Can't thank him enough for all of his help! Can't thank him enough for all of his help! More
Other Employees Tagged: John Hansen
March 14, 2025
The best place to come. I Don't trust anyone with my Taco you shouldn't either. That's why i chosse Westborough Toyota for all my services. Thanks Westborough Toyota. I Don't trust anyone with my Taco you shouldn't either. That's why i chosse Westborough Toyota for all my services. Thanks Westborough Toyota. More
Other Employees Tagged: John Hansen, Kevin Camara, Juan Rodriguez, Juan Melendez, Owen Smith, Fraebert Velasquez, Jeremy Law , Gabrielle Young
March 08, 2025
With a hybrid one must rely on trained mechanics to maintain the investment and keep the vehicle performing safely and efficiently-finely tuned. Without electric vehicle support from the current admin maintain the investment and keep the vehicle performing safely and efficiently-finely tuned. Without electric vehicle support from the current administration we of elder generation cannot afford new. Toyota will keep us moving forward through climate crisis, storm and stress bec they built it to last. As I begin my second hundred thousand miles my Toyota Prius Prime will take me places. Thanks Toyota and Westboro Toyota More
Other Employees Tagged: John Hansen, Kevin Camara, Jeremy Law , Rick Tonelli
March 07, 2025
I am always impressed with Westboro Toyota. Staff always go above and beyond!! Alfredo has an Amazing Team!!! Thank You All :) Staff always go above and beyond!! Alfredo has an Amazing Team!!! Thank You All :) More
Other Employees Tagged: Alfredo Lopes, Alfredo Lopes , Another young man helped but I do not remember his name. AND the older gentleman in the service area guiding cars into the service area.
February 28, 2025
Previous trips to the service department were good, occasionally just fair due to questionable recommendations. Last visit took over 4 hours to install new tires, alignment, oil change, bulb replacemen occasionally just fair due to questionable recommendations. Last visit took over 4 hours to install new tires, alignment, oil change, bulb replacement. No summary of alignment, no summary of courtesy checks. The service misplaced one of hub caps, left one of the replaced wipers on the window. Not sure they can justify the high hourly rates charged. My vehicle was purchased new at the dealership so I would have expected a little better service than this last trip. More
Other Employees Tagged: John Hansen, Kevin Camara, Jeremy Law
February 26, 2025
I brought my car in after 4 PM. needing an alignment and expected to wait at least two hours, and it was done perfectly before 5 PM. Great service, quick service and very satisfied needing an alignment and expected to wait at least two hours, and it was done perfectly before 5 PM. Great service, quick service and very satisfied with the work and price. More
Other Employees Tagged: John Hansen, Kevin Camara, Juan Rodriguez, Juan Melendez, Jeremy Law

