Jimmy Maniatis
Jimmy Maniatis at Mercedes-Benz of Boston

Jimmy Maniatis | Page 6

Service Consultant

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
246 Reviews

With 20 years of experience, Jimmy is passionate about cars and building lasting relationships with his clients. He enjoys thinking outside the box to find solutions and make sure his clients get what they need. Outside of work, he enjoys race events, playing pool, and traveling, with Greece holding a special place in his heart.

4.9

246 Reviews

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246 Reviews of Jimmy Maniatis

October 20, 2024

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Employee Rating

Horrible service. Somehow they always claim to be doing free to my car when my insurance or I have paid thousands of $ to get the car issues fixed. Same issue again. I More

by Nikoleta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 30, 2024

Mercedes-Benz of Boston responded

Nikoleta, I'm sorry to hear about your experience with our service. We strive for transparency and quality in all repairs, so it's concerning to read this feedback. Please reach out if you'd like us to address any unresolved issues or discuss further. Thank you, Jeff Davis - General Manager - jeff@herbchambers.com

October 18, 2024

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excellent customer service great environment. I’m really satisfied with Mercedes of Boston. Jimmy is a great advisor. I have no words for Jimmy really professional good customer support. More

by munzo122
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Recommend Dealer
Yes

Other Employees Tagged: Matt Stoddard, Albert Berisha

Oct 18, 2024

Mercedes-Benz of Boston responded

We're delighted to hear that Jimmy made your experience at Mercedes-Benz of Boston so satisfying. Thank you for the kind words, and we look forward to serving you again in the future!

October 16, 2024

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Always a pleasurable experience with the service department here, particularly Jimmy. His communication is spot on and I always feel like I am “in-the-know”. Highly recommend. More

by Braddahms
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Recommend Dealer
Yes
Oct 16, 2024

Mercedes-Benz of Boston responded

Braddahms, we're delighted to hear that Jimmy and our service team at Mercedes-Benz of Boston provided you with such a positive experience. Thanks for the recommendation!

October 13, 2024

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I brought my car in for service and was very pleased with the whole experience. They got everything done and in a short period of time. More

by Mercedes Me
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Recommend Dealer
Yes
Oct 15, 2024

Mercedes-Benz of Boston responded

We're delighted to hear that your service experience at Mercedes-Benz of Boston was efficient and satisfying. Thank you for choosing us, and we look forward to assisting you again in the future!

September 27, 2024

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This was my second time at this place. Jimmy is always so respectful and professional. More

by Libra2937
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Mercedes-Benz of Boston responded

We're so glad Jimmy & the Mercedes-Benz of Boston team continue to earn your support! Thanks for the kind review and we'll see you again next time!

September 26, 2024

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Always receive a friendly greeting when I bring my car in for service. The customer service keeps improving, even when you think that it is excellent and couldn't get better, it does. I commend the staff a More

by deb
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Recommend Dealer
Yes
Sep 26, 2024

Mercedes-Benz of Boston responded

Thank you for your kind words! We're delighted to hear that our team at Mercedes-Benz of Boston continues to exceed your expectations. We appreciate your support and look forward to serving you again!

September 11, 2024

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Great service provided by Jimmy. He was very accommodating and in constant contact with the progress of the service on my car. The staff there is always professional and courteous. More

by Biotensai
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Mercedes-Benz of Boston responded

Hi Sai, thank you for the kind words! We're glad to hear Jimmy and our team at Mercedes-Benz of Boston provided great service. We appreciate your support and look forward to serving you again! Safe travels!

September 10, 2024

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Employee Rating

Great service experience - Brought in for an issue with a recurring error message. We were provided with a courtesy loaner and had great communication from service advisor Jimmy during the repair process. More

by Dw
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Service Time
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Recommend Dealer
Yes
Sep 10, 2024

Mercedes-Benz of Boston responded

Thank you for sharing your positive service experience with us at Mercedes-Benz of Boston! We're glad to hear that Jimmy provided excellent communication and made the process smooth. Enjoy your clean car!

August 23, 2024

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Always taken care by Schneider gilly Mike Robinson Jimmy, and Ryan ! Wouldn’t want to go anywhere else ! More

by Mattmurphy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Mercedes-Benz of Boston responded

Matt, we're delighted to hear that our Mercedes-Benz of Boston team always takes such great care of you! Thanks for your support and we'll see you next time!

August 13, 2024

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Employee Rating

Explanation on car issue was a joke, being told this a computer and that is what it is, is just unacceptable More

by Tbd
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Service Time
Service Communication
Recommend Dealer
No
Aug 13, 2024

Mercedes-Benz of Boston responded

Hello Tbd, I would love to dig into this situation. Would you please email me or call to let me know more information? If we have provided inaccurate diagnostics, I would be happy to rectify the situation. Jeff Davis - General Manager jdavis@herbchambers.com mobile: 617 549 3813

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