54 Reviews
Write a Review54 Reviews of Jimmy Ludzhev
December 12, 2020
Fast, fun & awesome as usual. Lifelong loyal Rusnak client, they’re always ready with the best inventory and highest customer service. Sales, finance, service teams are top notch. Thank you! client, they’re always ready with the best inventory and highest customer service. Sales, finance, service teams are top notch. Thank you! More
Other Employees Tagged: Anthony Marino, Ephrem Yohannes
July 01, 2020
The service is what you would expect from a luxury auto dealership. Friendly, professional, and straight forward. The estimated time of completion was Appropriate to what was quoted. Thank you Tom dealership. Friendly, professional, and straight forward. The estimated time of completion was Appropriate to what was quoted. Thank you Tom More
Other Employees Tagged: Anthony Marino
June 19, 2020
lemons to lemonade Our appointment didn't start out well, as the person we had scheduled with didn't honor our appointment. After driving over half an hour for the appo Our appointment didn't start out well, as the person we had scheduled with didn't honor our appointment. After driving over half an hour for the appointment, I was unhappy. However, we decided to stay and work with Jimmy. This turned out to be for the best. Jimmy was polite and not pushy. He let us lead the pace of the appointment. Meena, the sales manager, got us a better finance rate than our credit union, saving us money. That was great. Ronnie the finance guy was quick and efficient. We were out the door in no time flat. Both my husband and I commented on how quickly and easily things went. We probably would have been out even more quickly, if we didn't have to wait for the final paperwork. All in all Jimmy, Meena, and Ronnie turn a lemon situation into lemonade. Can't wait to pick up my car on Friday. More
Other Employees Tagged: Meena Daoud , Ronnie Ton-That
May 21, 2020
Never happy to have a check engine light come up on a brand new car with less than 5000 miles. Easily made an appointment with the service department. Smooth and organized with excellent Covid-19 precaut brand new car with less than 5000 miles. Easily made an appointment with the service department. Smooth and organized with excellent Covid-19 precautions in place. The work was done faster than expected. Thanks Rusnak. More
Other Employees Tagged: Na'eem Adams , Anthony Marino
May 15, 2020
Thank you I have been very pleased with my experience. Thanks for all of your help. I will be happy to refer you to anyone who asks. I have been very pleased with my experience. Thanks for all of your help. I will be happy to refer you to anyone who asks. More
Other Employees Tagged: Anthony Marino
May 01, 2020
Smoothest lease end transition, handled with kindness and professionalism. Sally went above and beyond to assist us. Jimmy was extremely helpful as well. A pleasure. professionalism. Sally went above and beyond to assist us. Jimmy was extremely helpful as well. A pleasure. More
Other Employees Tagged: Sally Smeed
April 23, 2020
Great Dealership to do Business With I've had two dealings with Rusnak Volvo in the last month. Maintenance/Service for my Volvo and then sale of another Volvo. With service and sales a I've had two dealings with Rusnak Volvo in the last month. Maintenance/Service for my Volvo and then sale of another Volvo. With service and sales a joy to work with, this most likely won't be my last. While getting service, I appreciated Anthony's and the rest of the service departments consideration. I appreciate seeing them put the protective equipment on my steering wheel as well as the seat to protect me as well as themselves from exposure to COVID-19. Once the service was complete, Anthony spoke to me about everything that was done to the vehicle and mentioned what he'll probably need to do on the next visit. He was friendly and very easy to work with. This is my second Volvo with Rusnak. Meena was a pleasure to work with. He gave my family the best deal possible with the four vehicles I wanted quotes for and wasn't pushy. Meena even took pictures of the one I was really interested in as the picture wasn't online. I live 2 hours from Pasadena and since they weren't allowed to be open on the weekend, they delivered the vehicle to me. Jimmy reached out to me and worked with a time during that work work for my wife and me. He kept us informed as to where he was so we had a good idea as to when he was going to be at my house, which by the way, he was on time. Jimmy made sure all the paperwork was ready to be filled out and the whole process was seamless. Jimmy was respectful while at our house; had his gloves and mask on. Did we mention he was really friendly? As mentioned, we love working with Rusnak, and with service like this, we'll continue to do so. Thank you Meena, Jimmy, Anthony and Rusnak Volvo! More
Other Employees Tagged: Meena Daoud , Anthony Marino
April 21, 2020
All the staff was very courteous and helpful during the purchasing process and answering all of the questions about operating all the new options the car has purchasing process and answering all of the questions about operating all the new options the car has More
Other Employees Tagged: Patrick Folsom , Ephrem Yohannes

