Jim Solomon | Page 5

The dealership is always great from the welcome to the explanation of work performed. Completely satisfied explanation of work performed. Completely satisfied More

by BHASTINGS153402 Verified Customer Verified Customer

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Service was prompt and everyone was very professional. Waiting room was very clean and pleasant to wait for my service to be completed. Waiting room was very clean and pleasant to wait for my service to be completed. More

by LTORTU3 Verified Customer Verified Customer

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I would recommend your dealership to anyone for any type of vehicle you sell. I've been very happy with everyone except when I brought our Jeep in for my first "No Charge" oil change, I asked the young lad of vehicle you sell. I've been very happy with everyone except when I brought our Jeep in for my first "No Charge" oil change, I asked the young lady behind the counter if she could get someone to help me figure out how to move the 4 wheel drive stick into 4 high and 4 low. My wife has been having a problem doing this, so I asked if someone could show me how to do it. The young lady that was behind the counter said I have to be on dirt before I can put it into 4 wheel drive. That's nuts and I told her (that would mean I would have to go to a dirt road to change into 4 wheel drive). I said, all I want is for someone to take 2 minutes and show me how to move the 4 wheel stick shift into 4 wheel drive. She said she didn't have anyone to help me. So I walked into the showroom, and saw the General Mngr. I remembered him from when we purchased the Jeep a year ago. He was very helpful, and got a Salesperson that didn't have a customer to show me. The Salesperson showed me, it took 2 minutes and that is all I wanted. I thanked him, shook his hand and was done. So I really appreciate everyone at your dealership, including our original salesperson Rich, except I wasn't real happy the young lady behind the counter didn't help me (Our Jeep is a very expensive vehicle, and we also put $4000 down!) I didn't deal with Jim Solomon in Service, I only dealt with the young lady to the left at the Service Counter, so I'm giving him 5 stars! Thanks so much! More

by WHITETAIL111 Verified Customer Verified Customer

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The service performed on my vehicle was to the standards I expected it to be I expected it to be More

by Charliewigginton Verified Customer Verified Customer

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It took 2 days of servicing to diagnose that I needed new batteries. My batteries were previously replaced in 2024 so that was incorrect. I paid hundreds for them to misdiagnose. I took to another mechanic w batteries. My batteries were previously replaced in 2024 so that was incorrect. I paid hundreds for them to misdiagnose. I took to another mechanic who said my batteries were operating at 75% in the cold weather and the batteries did not need replacing. More

by CATEDONAHUE6 Verified Customer Verified Customer

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Had a tire going flat and needed immediate assistance. Called Brenda in service and she said to come right in. I was back on the road promptly. A++ Called Brenda in service and she said to come right in. I was back on the road promptly. A++ More

by FDKROON Verified Customer Verified Customer

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Pleasant service. Quick- in and out. Took the appointment same week. Thanks so much. Thanks Christian Quick- in and out. Took the appointment same week. Thanks so much. Thanks Christian More

by CHICH818 Verified Customer Verified Customer

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Had my car in for suspension repair as well as oil service. The work was performed promptly and my service advisor, Brenda kept me updated. Picked the car up and all was done just right. A++ service. The work was performed promptly and my service advisor, Brenda kept me updated. Picked the car up and all was done just right. A++ More

by FDKROON Verified Customer Verified Customer

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My recent visit to Pellegrino service was amazing as always. The service team is attentive, makes every effort to provide top quality service and keeps the customer informed as to the status of the wor always. The service team is attentive, makes every effort to provide top quality service and keeps the customer informed as to the status of the work. Two thumb up! More

by MontanaEwok Verified Customer Verified Customer

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Made an appointment and was seen on time. Work was done in a timely manner. All staff were courteous. Work was done in a timely manner. All staff were courteous. More

by NSWEENEY100 Verified Customer Verified Customer

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