Jim Solomon | Page 35

The service was done great no problems fast and clean would recommend them to all my friends would recommend them to all my friends More

by lenandtray Verified Customer Verified Customer

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Took my keep in for routine oil change. As usual everything was great. Thank you! everything was great. Thank you! More

by PATFER8891 Verified Customer Verified Customer

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Are you buying back Jeeps since they are in need of used cars? Just wondering I was ask about my other car which is not a Jeep cars? Just wondering I was ask about my other car which is not a Jeep More

by KJD029 Verified Customer Verified Customer

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Everyone was very knowledgeable and Kind . Took their time to make sure I understood everything and kept me notified of wait times. time to make sure I understood everything and kept me notified of wait times. More

by rkdieva Verified Customer Verified Customer

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Great service and helpful snd friendly people!!! Glad they are close to my house !!!!! Great dealership they are close to my house !!!!! Great dealership More

by vfanelli Verified Customer Verified Customer

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Jennifer Toce did an OUTSTANDING job ordering my Jeep Grand Cherokee L from the factory. When i showed up with my printout from Jeep.com, we looked at some features that were on other Jeep’s in the lot, Grand Cherokee L from the factory. When i showed up with my printout from Jeep.com, we looked at some features that were on other Jeep’s in the lot, and then ordered my Grand Cherokee L Altitude with $1000 down. Build time was about 8 weeks. Jennifer kept me updated weekly on where it was in queue and once it was built! She notified me the day it was delivered and we picked it up four days later! Pickup took only one hour and it was the most painless vehicle purchase we ever made! OUTSTANDING service from Jennifer, Brian, Jim and the rest of the staff at Pellegrino Chrysler Jeep!!! More

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Salesperson, Harris and entire team went above and beyond for finding the right vehicle. Polite, professional and great service!!!! This is a fantastic business that's been around for a while. They have a for finding the right vehicle. Polite, professional and great service!!!! This is a fantastic business that's been around for a while. They have a reputation for outstanding quality, honesty, and integrity. I've enjoyed doing business here both times I bought from them. Pricing on the cars and your trade in will be fair, the buying process is easy, and I left with a great deal on my new car. I will go back here again because of the excellent customer service and high quality vehicles. More

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My husband and I bought our Jeep wrangle at this My husband and I bought our Jeep wrangle at this dealership, and I have to say hands down the best car buying experience We had. They treat you like My husband and I bought our Jeep wrangle at this dealership, and I have to say hands down the best car buying experience We had. They treat you like family and will put the customer first. Our Sales women Jennifer was amazing and I will highly recommend her to my friends and family! We look forward to getting our next Jeep at Pellegrino Dealership with Jen!<3 More

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Harris was absolute pleasure to work with today! He went above and beyond to make sure we had the best experience possible! We brought our two little boys 5 & 2 by the end they didn’t want to leave him. The above and beyond to make sure we had the best experience possible! We brought our two little boys 5 & 2 by the end they didn’t want to leave him. They were calling him Uncle Harris! I won’t buy car from another person or dealership ever again! Thank you Harris and Everyone at Pellegrino we love our new Jeep! More

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Took my truck in for a oil change, brakes, etc. Patti my service advisor advised me that a part broke on the emergency brake cable and they would have to remove the driver seat and center console to get to service advisor advised me that a part broke on the emergency brake cable and they would have to remove the driver seat and center console to get to it. I approved the work. I went to pick up my truck yesterday and found grease all over my leather seats, carpet, headliner, and interior trim! The technician even scratched some of my interior trim pieces. The pillar where the driver seatbelt is was hanging off. Took it back to them within 30 minutes and showed Patti and the service manager Jim what was wrong. Patti took my truck back to detail and cleaned some of the grease and the technician fixed the pillar. As far as the scratces on the plastic trim was addressed by a vendor. I wanted my interior detailed but with the corona virus they are not detailing service vehicles as what i was told. I get stuff happens but stupid things like this can be avoided by wearing gloves, changing gloves, or put plastic on the seats before you get in it. I dropped off my truck this morning to get the issues addressed and they put me in a loaner. Picked up my truck the next day and checked out where the issues were addressed. Most of the grease was removed and the plastic trim was repaired (the best they could) Patti also also recommend that my alternator needs to be replaced. I spoke to Jim about the price of the alternator that Patti quoted me. He said that he would talk to the parts manager about the cost and get back to me. 3 days later and still no phone call from Jim. Its very disappointing to be treated like this when you spend thousands of dollars in service and be a very loyal customer. On to the next Jeep Dealer ✌ More

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