Jim Solomon | Page 20

It was a good experience except that the service team didn't have a courtesy car available on Saturday. didn't have a courtesy car available on Saturday. More

by DAVE_CHAMPAGNE Verified Customer Verified Customer

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They are great…. They try to accommodate the Coustomer to the best of their ability…. They try to accommodate the Coustomer to the best of their ability…. More

by sue91930 Verified Customer Verified Customer

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Service was performed quickly, was scheduled for drop off appointment but had it done in the morning. appointment but had it done in the morning. More

by gulds67 Verified Customer Verified Customer

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Always satisfied with the service at Pellegrino Jeep. Appointment was easy and friendly to schedule. On time service . Appointment was easy and friendly to schedule. On time service . More

by htc15 Verified Customer Verified Customer

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Great service ! Work performed in timely manner. Everyone polite and courteous. I have not had any issues this far going on 11 years . Work performed in timely manner. Everyone polite and courteous. I have not had any issues this far going on 11 years . More

by DONNALARM Verified Customer Verified Customer

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Jim was courteous introduced himself to me, checked me in and services was competed in a timely manner. and services was competed in a timely manner. More

by RJMALC Verified Customer Verified Customer

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This is one of the better Jeep dealerships I dealt with. My one and only complaint would be is that the service department girls do not have the best customer relations and lack communication skills. My vis My one and only complaint would be is that the service department girls do not have the best customer relations and lack communication skills. My visits I am met with a subtle contempt and an attitude together with a splash of arrogance. My last straw for me was me was when I told my service writer girl where the problem clearly is, she quickly dismissed me stating the problem was diagnosed and it is something else . (Not even close to my description and not even same domain) Seeing her attitude was moving to stinky, (lol involving the Karen). I choose to use a different approach to my situation of a wrong diagnosis. May be it’s just to me. If the staff at pellegrino jeep is reading this; remind the service department girls less attitude don’t be hasty to correct a customer, and listen. They would learn something, also they may never know who is customer they are attending too. a genuine smile and a great personality would go a long way. In the end the wrong party would pay for their attitude towards customers…. More

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I like that you can drop your car off for service the night before and pick up the next day when done. night before and pick up the next day when done. More

by PATTIAL Verified Customer Verified Customer

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Was in and out for a recall in under an hour and the counter tech Jim was excellent counter tech Jim was excellent More

by BIGED6500 Verified Customer Verified Customer

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Can’t thank the team and Pellegrino especially the manager Jim enough. Since getting my Jeep back, it has been driving as good as new! I’m very excited and pleased with the service I received. Thank y manager Jim enough. Since getting my Jeep back, it has been driving as good as new! I’m very excited and pleased with the service I received. Thank you again!! More

by jayramos Verified Customer Verified Customer

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