Jim Snyder | Page 5

Excellent I don't write reviews and I don't like car dealers, but Daniels Long deserves a good recommendation. Salesman Jeff Bentley was knowledgeable, honest I don't write reviews and I don't like car dealers, but Daniels Long deserves a good recommendation. Salesman Jeff Bentley was knowledgeable, honest (an honest car salesman?) and easy to bargain with as we worked out what to me was a good price on a 2015 new truck and accessories. Did I get dealer cost? Let's not be delusional, but to me a fair price. Susan Barr provided good service during the sale and a fair trade in value for my old truck that matched blue book. How many times do you get a blue book trade in? For me, only in dreams, until now. Finance Manager Jim Snyder was the best. No push, no hype. Very professional and informative, explaining every line item in detail and very easy to deal with. Am I a great negotiator, car buyer? NO. but I liked this place, If you're looking for a new Chevy, give them a try. More

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What a great team! I was driving by and saw a row of Corvettes out front. I was looking for a sports car and thought 'What the Heck'. I was looking for about 5 minutes w I was driving by and saw a row of Corvettes out front. I was looking for a sports car and thought 'What the Heck'. I was looking for about 5 minutes when Andre Clark showed up and before I knew it we were heading down the I for a test drive. I drove 2 that day and could not believe the amount of attention I received from the entire, friendly staff. Andre was very honest and open about each vehicle and actually noticed a couple of items that he thought were unacceptable on the vehicle. When during negotiations he mentioned that they would take care of theses discovered issues I was totally surprised. I have bought many vehicles in my life and I must congratulate the management for putting together such a great team. From reception to sales to service to parts to finance I was treated as a special guest in their home. This to me is why I will be back to Daniels/Long if I need another vehicle. Thank you to all who I met that day. You are all special. If you don't visit this group for your automotive needs you will be missing a very pleasant experience. More

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A great car buying experience. From start to finish, this was a pleasant experience. I was initially greeted when I arrived, and received immediate help in locating the car I came t From start to finish, this was a pleasant experience. I was initially greeted when I arrived, and received immediate help in locating the car I came to see. I was shown the car, allowed to check it out without "pressure". When we made the deal, Mike made sure "we were on the same page", and got the paperwork ready fast. The worked with me fast and efficiently and made sure I was okay during the short waiting processes. The overall atmosphere was positive and comfortable, even leaving I was shaking hands and smiling. Mike delivered the car, made sure I had the owners manual, answered my questions, and made sure I was comfortable with the car before I left. Overall this was my best car buying experience so far. Thanks to everyone that participated in the purchase, GREAT JOB!!!! More

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I found the 2011 GMC Acadia Denali on the Daniels Long Chevrolet website. I contacted Michelle Richardson (Internet Sales) and inquired about the vehicle and possible test drive. She immediately secured Chevrolet website. I contacted Michelle Richardson (Internet Sales) and inquired about the vehicle and possible test drive. She immediately secured the vehicle such that it would be available just for my wife and I when we got to the dealership. When we entered the dealership, both Michelle and Jason Ziegler came out and introduced themselves to us and began the process of a test drive for both my wife and I. Jason took us through each step and allowed us to test drive the vehicle over a range of roads and speeds. He made sure my wife test drove the vehicle to see how she liked it and asked for her feedback. After the test drive, Jason inquired about our interest and after we told him that we were very interested in the vehicle. He asked if we wanted to make an offer. We had done our homework and found the asking price to be fair for the vehicle, we told Jason to write up a sales contract and secure the best possible financing available based on our credit rating. Jason came back in a very short time and went through the sales contract thoroughly. Each time Jason left us, Michelle came by to make sure we had everything we needed. Once Jason finished with the sales contract and we signed it, he handed us off to Jim Snyder (Finance officer). Jim went about his duties skillfully and quickly, explaining each closing document as he went through them, making sure we understood what was in them. He also secured a great finance rate for this loan with a local banking institution. That was an important point for us. Jim asked us and we agreed to a comprehensive warranty for this vehicle as it is a high end vehicle with complex electronic systems. When Jim was finished with his financial duties, he personally took us over to meet the service manager, Gerry Burrows, to set up an appointment to have the vehicle serviced as soon as we could bring it in after the Christmas holiday. When we brought the vehicle in, Gerry was waiting for us and took the vehicle right in and started the servicing. When the vehicle was ready, Gerry personally called us to notify us that we could pick it up. Which we did. From start to finish, the sales personnel were professional, but not in a hurry to close the deal. They were friendly and considerate throughout the process. Other staff members on the showroom floor also inquired if there was anything we needed or wanted. We feel great about our experience with Daniels Long Chevrolet and the people we interfaced with. The process was time consuming, yet each member of the staff made it easy to go through it. Each member was knowledgeable and experienced without any hint of attitude. Each member of the staff that interfaced with us made us feel welcome and made sure after the sale was finalized to contact us via email and phone making sure we still were having a great experience with their dealership. Buying an expensive vehicle such as we did and having the great experience that we did, means the people at Daniels Long Chevrolet work hard to provide great customer satisfaction and take a personal interest in each sale. That inspires confidence in the customer when they meet these people. More

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Milt responded to my internet request right away and invited me down to the dealership to view several models of the Sonic, which were of interest to me. Jason provided several models for me to test dr invited me down to the dealership to view several models of the Sonic, which were of interest to me. Jason provided several models for me to test drive and compare. Both Milt and Jason were extremely helpful and knowledgeable. Once deciding on a specific vehicle they both worked with me to answer all of my questions completely. The purchase decision was made and I was able to drive my selection home that same day. Then Jim went to work on locating financing on my behalf. It wasn't easy, but he did a fantastic job in associating me with the perfect credit union to finance my new 2014 Sonic. More

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My son and I came to Daniels Long to test drive a Chevy Cruze and five hours later we left with a 2014 Diesel Chevy Cruze, a big surprise but we've been pleased ever since. It's a great car! Our first enco Cruze and five hours later we left with a 2014 Diesel Chevy Cruze, a big surprise but we've been pleased ever since. It's a great car! Our first encounter at Daniels was with Drew Fairchild, a wonderful, upbeat, energetic salesperson. He instantly connected with both of us. We went for two test drives, which Drew allowed us to lead, and he was very informative about the Chevy. We ended up with a Diesel because it was what they had in leather, one of our main criteria, and they had only 2 leather cars in stock. We had no idea the Cruze was made as a diesel, but my son and I both know the value of a diesel engine, the gas mileage and longevity. (The Cruze is worth researching for anyone interested in a diesel. It's built with a German engine and has "clean" technology). After our test drive, negotiations started with Drew beginning the process and other people stepping in through the back and forth. Daniels Long finally met our price and more. Everything was handled smoothly and in a very friendly manner. The only downside was a long wait (close to an hour) to pay up with the finance person, which was a bit aggravating at the time, but now I don't care because the car was worth the wait. We needed one thing on the car serviced two days later and Wayne in service was excellent and very accommodating. Overall, a top rate experience at Daniels Long. Would highly recommend this dealer for Chevy's and whatever else they carry. More

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So first off let me start off by saying I have bought two cars from this dealership both within the last 6 months so my review is for both of them. My first car was my 2500HD. I went to another dealership pr cars from this dealership both within the last 6 months so my review is for both of them. My first car was my 2500HD. I went to another dealership prior to coming to Daniels Long and they had the truck I wanted but treated me like I was a young kid who couldn't afford anything and I felt very demeaned when I left. I then received emails from Heather asking me when I wanted to come in and this and that and we worked out a time. I went in was treated great and found the truck I wanted. Mark the General Manager was great to talk to and work with. The second car we bough was our 2014 traverse. Jack and Eddie were a great team and helped out with the deal together because of how many people were in the dealership buying cars at the time they had to split up their attention so everyone to include me got a great deal. The finance managers we great and didn't pressure us to buy anything just recommended things and gave us their take on it so we didn't spend unneeded money. Overall this was the best two car buying experiences I ever had and would send anyone I knew there so they are treated right and get a great deal. Last but not least Phil the General Sales Manager was fun and energetic and shows you that he cares for you the customer and what he stands for. More

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Everything was explained simply and they did all they could to make sure that I would drive my car off the lot that day. Michelle was great!! could to make sure that I would drive my car off the lot that day. Michelle was great!! More

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Amazing experience. You all gave the wow factor. Heather Morgan was the first wow I met and it just kept getting better. She had it all, customer service, knowledge about the product, kindness, sal Heather Morgan was the first wow I met and it just kept getting better. She had it all, customer service, knowledge about the product, kindness, sales rep with a heart. All around amazing at her job. Jim Snyder the finance person great, Mark Barton the GM everyone made me feel like I was important and they cared they had my business. Went above and beyond to meet all of my customer needs. They have won me over. I am now one of Daniels Chevrolet's LOYAL CUSTOMERS and will be telling others about my experience. More

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