Jim Rutter | Page 3

C300 Lease I went to the Mercedes-Benz of Cincinnati dealership to learn more about a lease special they were promoting. And, I walked away a life-long customer. I went to the Mercedes-Benz of Cincinnati dealership to learn more about a lease special they were promoting. And, I walked away a life-long customer. The employees and the facility are both unbelievable. Working with Jim Rutter was an absolute pleasure. And, I would highly recommend that anyone at least take the opportunity to meet with a sales associate there before considering another make or dealership. More

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G-Wagon Purchase We had an excellent experience purchasing our new G-wagon and an even better experience driving it. Both Jack and Jim were friendly and helpful, answe We had an excellent experience purchasing our new G-wagon and an even better experience driving it. Both Jack and Jim were friendly and helpful, answering all of our questions without any pressure. Jim did a great job helping us get familiar with all the features. And we have had a great experience driving. We love our new G-wagon! More

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sales staff I was very happy with your store and people. This is my first Mercedes-Benz and I could not be more happy. I have been telling all my friends if there I was very happy with your store and people. This is my first Mercedes-Benz and I could not be more happy. I have been telling all my friends if there looking for a car please check with your store. Thanks Tom Kattelman More

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Jen Cooke I had been looking everywhere for a new car and when I went to you guys on a Saturday Jim made me feel like I was the most important customer in the b I had been looking everywhere for a new car and when I went to you guys on a Saturday Jim made me feel like I was the most important customer in the building. Because he understood what I needed and what I could spend he picked a car I would have never looked at but now I love. Not only was I impressed with Jim I think my next lease will be with Mercedes as well because the service and the dealership gave me the best experience. More

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The Mercedes is exactly as ordered. I'm very happy with my SUV. Jim was very nice, respectful, and helpful. Everything went perfect! I will highly recommend this location. with my SUV. Jim was very nice, respectful, and helpful. Everything went perfect! I will highly recommend this location. More

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Jim did a great job walking through the vehicle options and was consultative, not pushy. He made every effort to make my decision making about the right car to buy easy and followed up proptly with every q and was consultative, not pushy. He made every effort to make my decision making about the right car to buy easy and followed up proptly with every question or offer I put forward. I would highly reccomend working with Jim to friends and family. More

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Mercedes Benz of Cincinnati stands high above other dealerships in the Cincinnati area! Beginning with their professional sales staff, service organization, and senior management, "professionalism and dealerships in the Cincinnati area! Beginning with their professional sales staff, service organization, and senior management, "professionalism and customer first" is the dealership's primary focus. My sales executive, Jim Rutter, has sold me two cars. MB is first in my book for premier automobile choices, quality service, and outstanding overall value. MB of Cincinnati is all about service delivery excellence from the moment you walk through the door! More

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I purchased a 2012 MB ML350 from Jim Rutter. I was very impressed with the friendliness and overall experience with this dealership. All of my questions and concerns were answered. I really enjoy my new impressed with the friendliness and overall experience with this dealership. All of my questions and concerns were answered. I really enjoy my new MB and highly recommend this dealership (Mercedes Benz of Cinn) More

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This is the second vehicle we've purchased from this dealer in the past 3 months. The serivce from Anthony is amazing, (we also got some support from Jim who was very helpful explaining and demonstrati dealer in the past 3 months. The serivce from Anthony is amazing, (we also got some support from Jim who was very helpful explaining and demonstrating some things), the knowledge and professionalism from the team is second to none and we're greatly satisfied with the level if care/attention we've received. We like that Jack knows us by name and makes time to visit with us when we are there, and we appreciate the service-oriented and team approach that everyone has. Jack and Anthony found the E350 we were looking to purchase last time we were in and this time Anthony was able to put us in the C300 that met our needs. We will be back again to purchase other vehicles in the future. I like that Anthony has been so accomodating, responsive, knowledgeable and helpful every time we've called on him. We like that Anthony sees this as a partnership, not just a sales person and customers. More

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My overall experience with Mercedes of Cincinnati especially Jim Rutter and Charlene Salyers has always been of the highest level of satisfaction. When having my previous car serviced, Charlene was a especially Jim Rutter and Charlene Salyers has always been of the highest level of satisfaction. When having my previous car serviced, Charlene was always very professional, detail oriented and responsive to my needs. Also, she was always very pleasant to deal with. Jim Rutter has always exhibited the highest level of professionalism and knowledge of the overall car industry and especially Mercedes Benz. Working with Jim has been enjoyable and stress-free. He has always treated me and my family with respect while exhibiting a friendly personality. His ability to make me feel at ease, makes purchasing a vehicle less stressful and enjoyable. I have also been appreciative of his responsiveness to my e-mails and phone messages. I have recommended Mercedes of Cincinnati, to several of my friends. The only issue with Mercedes Benz is the pricing of the vehicles. Although I really enjoy my S-Class, I feel that the overall value of the vehicle is priced at a premium. More

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