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Jim Pesce

Overview Reviews (549)

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Jim Pesce

Jim Pesce | Page 3

General Sales Manager

Performance Ford Lincoln

906 NJ-10
Randolph, NJ 07869

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4.7

549 Reviews

Overview Reviews (549)

4.7

549 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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549 Reviews of Jim Pesce

July 14, 2024

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Employee Rating

Worst dealer for customer satisfaction and pre sales service. Both Kyle and James were less then helpful when my out of state temporary tags expired with no documents from them. Was told to drive with e service. Both Kyle and James were less then helpful when my out of state temporary tags expired with no documents from them. Was told to drive with expired tags by James which is against the law. Once the registration was processed after numerous calls by me and promised it would be sent over night have yet to receive it. The attitude from the dealership is oh well nothing we can do. In my opinion don’t use this dealer if you want to be recognized as a valuable customer More

by Chris B

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Trade-in Experience

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Recommend Dealer

Other Employees Tagged: Kyle Bennett

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Jul 31, 2024 -

Performance Ford Lincoln responded

Thank you, Chris, for taking the time to tell us about your experience. We sincerely apologize for this inconvenience. Our goal is 100% customer satisfaction and your feedback will help us to make changes where necessary. We appreciate your business and hope for the opportunity to give you a better experience in future.

June 07, 2024

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Employee Rating

Was able to purchase a car quick and easy. From the GM Jim the finance manager David the sale rep Riley delivery Shane. Wonderful experience From the GM Jim the finance manager David the sale rep Riley delivery Shane. Wonderful experience More

by Kyle

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Malafatopulos , Shane Patrick

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Jun 11, 2024 -

Performance Ford Lincoln responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

May 24, 2024

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Employee Rating

Jimmie, Shane and Lexi were amazing to deal with and I will be recommending this dealer to all of my friends and family!!!! will be recommending this dealer to all of my friends and family!!!! More

by WMINERLEY

Sales Price Transparency

Trade-in Experience

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Recommend Dealer

Yes

Other Employees Tagged: Jimmie Whorley , Eric Ciocca, Shane Patrick, Doug Raleigh, Lexi in finance

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May 27, 2024 -

Performance Ford Lincoln responded

Thank you so much for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Jimmie, Shane and Lexi. We appreciate your business and wish you many safe miles in your new Ford!

May 20, 2024

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Employee Rating

Matt, David, Shane and John were amazing to work with on getting my new nautilus!!! getting my new nautilus!!! More

by JOHNVUONG2003

Recommend Dealer

Yes

Other Employees Tagged: Matthew Collura, David Malafatopulos , Eric Ciocca, Shane Patrick, Doug Raleigh

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May 21, 2024 -

Performance Ford Lincoln responded

Congratulations on your new Nautilus! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles in your new vehicle!

May 20, 2024

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Employee Rating

John K, Shane,Robert and David in finance were amazing to work with on my new car!!! work with on my new car!!! More

by Sylvesterafam3

Recommend Dealer

Yes

Other Employees Tagged: David Malafatopulos , Eric Ciocca, Shane Patrick, Doug Raleigh, John K

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May 21, 2024 -

Performance Ford Lincoln responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

May 18, 2024

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Employee Rating

Riley, Shane and David were amazing to work with and I would definitely recommend this Dealer would definitely recommend this Dealer More

by Diya Karan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Malafatopulos , Eric Ciocca, Shane Patrick, Doug Raleigh, Riley Davis

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May 18, 2024 -

Performance Ford Lincoln responded

Thank you, Diya, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Riley, Shane and David. We appreciate your business and wish you many safe miles in your new Lincoln!

May 17, 2024

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Employee Rating

John K, Shane, Eric and David were amazing to work with me on getting my new ford explorer!!!! me on getting my new ford explorer!!!! More

by Dean

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Trade-in Experience

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Recommend Dealer

Yes

Other Employees Tagged: David Malafatopulos , Eric Ciocca, Shane Patrick, Doug Raleigh, John K

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May 18, 2024 -

Performance Ford Lincoln responded

Congratulations on your new Ford Explorer! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with John, Shane, Eric and David. We appreciate your business and wish you many safe miles in your new vehicle!

May 17, 2024

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Employee Rating

Jimmie, David, Doug, Jim and Shane are amazing people to work with on getting my new Aviator!!! work with on getting my new Aviator!!! More

by Tony

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmie Whorley, David Malafatopulos , Eric Ciocca, Shane Patrick, Doug Raleigh

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May 17, 2024 -

Performance Ford Lincoln responded

Congratulations on your new Aviator! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles in your new vehicle!

May 11, 2024

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Employee Rating

Excellent and very friendly customer service. Shane Patrick was amazing at explaining all of the car details!! Great experience!! Shane Patrick was amazing at explaining all of the car details!! Great experience!! More

by ggreardon

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Malafatopulos , Shane Patrick, Riley Davis and John Locher

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May 13, 2024 -

Performance Ford Lincoln responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Shane. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

April 21, 2024

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Employee Rating

Great service during a purchase of a new vehicle! Every department was professional and helpful! Every department was professional and helpful! More

by Rbarba015

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Malafatopulos , Brittany Drake, Shane Patrick

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Apr 22, 2024 -

Performance Ford Lincoln responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!