Jim Lopez | Page 44

Tacoma My experience was more then I expected. Everyone was polite and very efficient. I’m happy that I got what I wanted and very satisfied with my new truc My experience was more then I expected. Everyone was polite and very efficient. I’m happy that I got what I wanted and very satisfied with my new truck. I will be definitely returning to the Toyota Coatesville location in the future. More

Report | Print

Best car buying experience EVER!! Thank you for such a great car buying experience. Wonderful customer service. Marty and Jim were fantastic!! If your looking for a new car this is th Thank you for such a great car buying experience. Wonderful customer service. Marty and Jim were fantastic!! If your looking for a new car this is the place to go. More

Report | Print

A smooth purchase Del has all the elements of a well managed dealership. The staff is polite and friendly and know their jobs. They understand your needs as a customer Del has all the elements of a well managed dealership. The staff is polite and friendly and know their jobs. They understand your needs as a customer More

by EDSPICS Verified Customer Verified Customer

Report | Print

Very helpful with my needs They helped me get a car even with bad credit .and helping me Build my credit again . Thank again !!! I’m so excited love my new car . They helped me get a car even with bad credit .and helping me Build my credit again . Thank again !!! I’m so excited love my new car . More

by JCARFREY Verified Customer Verified Customer

Report | Print

Excellent as always Once again superb service always prompt always a good price and Pat Solomon is the best service advisor that has ever worked at Del Toyota she keeps m Once again superb service always prompt always a good price and Pat Solomon is the best service advisor that has ever worked at Del Toyota she keeps me and my family coming back she is always sure to tell us any issues or any upcoming needed service for our cars she is a true asset to the dealership More

by sandrakz5 Verified Customer Verified Customer

Report | Print

Best car buying experience ever! The team at Del Toyota truly understand customer service and how to treat people. Buying a car is a huge commitment and should be treated as much. iIt The team at Del Toyota truly understand customer service and how to treat people. Buying a car is a huge commitment and should be treated as much. iIt can be a very stressful process for that reason! The entire Del team from start to finish made this transaction enjoyable and stress-free. My interactions with every team member from the GM Jim to my salesman Martin and even Mr. Dell himself was extremely appreciative and they made me feel comfortable and truly valued. And I absolutely love my new Highlander! More

Report | Print

Best of the best Highly recommend. Top notch service. They made my experience terrific. Dereck was a big help thanks to him and the rest of the team. Thank you Highly recommend. Top notch service. They made my experience terrific. Dereck was a big help thanks to him and the rest of the team. Thank you More

Report | Print

Misleading sale, shoddy service, no refund When we recently purchased our Highlander we opted for the convenience of the remote start feature; it was high-priced at $500, but we thought it was When we recently purchased our Highlander we opted for the convenience of the remote start feature; it was high-priced at $500, but we thought it was worth it for a Toyota product (we were not told that it wasn't an OEM product). We immediately began experiencing problems with it, as the vehicle would start even with our fobs back home in a drawer. Worse yet, when that happened we were unable to unlock the vehicle to get back in to turn it off or return home. The inconvenience far outweighed the convenience of the remote start. On multiple occasions we informed DelToyota of the problem via phone and email before they finally grudgingly agreed to remove the remote start and reimburse us. It has been over 2 weeks since the work was done and we still have not received our refund! NOTE: In the interest of fair play I phoned DelToyota in an attempt to resolve the issue before submitting this review. I was told that our salesman Rizk was not available and was transferred to Manager Patrick Donlon. Mr. Donlon said he would look into it and get back to me. It's been over an hour and still no call back... (DelToyota standard operating procedure--they will happily sell you a car and then they are done.) More

by MARJWORKMAN Verified Customer Verified Customer

Report | Print

Job well done Del has made buying a car easy and satisfying. This is the fourth car my wife and I have bought from them and we will continue to buy there if service Del has made buying a car easy and satisfying. This is the fourth car my wife and I have bought from them and we will continue to buy there if service continues this way. More

Report | Print

Great experience Had a great experience purchasing my first NEW car (2018 Toyota Camry SE). From the moment I walked in I was treated with respect by friendly employee Had a great experience purchasing my first NEW car (2018 Toyota Camry SE). From the moment I walked in I was treated with respect by friendly employees, who made my day and purchase so much easier and less stressful. More

Report | Print