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Jim Harden
489 Reviews
489 Reviews
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489 Reviews of Jim Harden
Verified Customer
December 14, 2023
I was made to feel valued from the moment we met he was knowledgeable of not only the used car but able to give me the best help through my choices and the best experience in the purchase of a new vehicle knowledgeable of not only the used car but able to give me the best help through my choices and the best experience in the purchase of a new vehicle I have nothing but the best for him and a blessing for all of the things my wife and I asked of him 😃🙏🏾🙏🏾🙏🏾 More
by Leon
Other Employees Tagged: Wayne Fogarty, Ted Thompson, Tim Walls, Marc Kriech , Eric Boaz, Brad Cooper, Mannie Davis, Theresa Ohaeme, Jeff Williamson, I had a blessed interaction with all including the cafeteria workers I will always keep the experience as a very pleasant and enjoyable experience may all be blessed
December 02, 2023
Excellent customer service. Friendly, professional and exceeded my expectations. I felt like they really took care of me. Friendly, professional and exceeded my expectations. I felt like they really took care of me. More
by greenwood1954
Other Employees Tagged: Andrew Neumeyer
October 11, 2023
I took home a car and within 72 business hours brought it back with issues that I did not feel safe driving it. They had already sold my car, so I pretty much had no choice but to pick another vehicle from t back with issues that I did not feel safe driving it. They had already sold my car, so I pretty much had no choice but to pick another vehicle from them that was thousands of dollars cheaper because they would have lost money due to already finalizing the first vehicles loan. Plus I realized that instead of including the warranty with the price I was told for the first vehicle, it was additional to the price. For the second vehicle they again added the cost of the warranty to the price I was told was the purchase price without the standard sales tax ect.. . I still had to bring the vehicle back to fix issues that were either overlooked or ignored from the presale inspection, like worn out wiper blades, a nail in a tire (that I had to buy another tire to make sure they matched for mechanical and manufacturer compliance). I received a letter from a bank declining me the loan for the sole reason that, the vehicle was not worth the money the dealership was asking for. At this point I was so frustrated and tired of dealing with issue after issue. I gave up and went home with the second vehicle that I am thousands of dollars upside down and is probably more than double of what I should have been. I absolutely feel like I got the short end of the stick, no I did not even get a piece of the stick, that would have been me and the dealership walking away happy with the transaction, but this entire experience was extremely exhausting and unfinished. To the point I feel that I should have a vehicle worth what I paid at least. More
by mikehipsher
Other Employees Tagged: Theresa Ohaeme
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