Jim Devault

Always courteous and knowledgeable about we hate services I need for my vehicle and make sure to keep you updated . I need for my vehicle and make sure to keep you updated . More

by RKLACIK Verified Customer Verified Customer

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the service was great, did't have to on my way the more then 30min. then 30min. More

by ddean386 Verified Customer Verified Customer

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I like the people that work there. They are always friendly. However, I am really disappointed on the cost of repairs!! I have a 2007 Hyundai Accent and I have no choice but to keep it They are always friendly. However, I am really disappointed on the cost of repairs!! I have a 2007 Hyundai Accent and I have no choice but to keep it in good running condition! When I brought it in for an oil change, they discovered my right front axle was leaking grease. They gave me an estimate of $1244.00 to fix it!! They were going to charge me 4-5 hours labor plus parts!! I had my nephew fix it for $100.00 (for the part) and a batch of homemade fudge!!! And it took him less than 1 hour to do the repair!!!! I feel sorry for people that don't have a nephew that can do repairs and have to rely on the dealership to do repairs! I understand the need to make money, but this was way over what should have been charged for this repair!!!! More

by irma3249 Verified Customer Verified Customer

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I moved from Chicago five years ago. This is the second vehicle I have bought from webb Hyundai. Its also the second time my salesperson was Jon Culver. He is great. Very knowledgeable a This is the second vehicle I have bought from webb Hyundai. Its also the second time my salesperson was Jon Culver. He is great. Very knowledgeable and helpful. Also very hard working. Webb’s service department is the best. More

by wojo4949 Verified Customer Verified Customer

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I made an appointment for the previous Monday at 8:00, however when arrived there was a line of cars and was told that it was uncertain how long the oil change would take and was reminded, 'you made an a however when arrived there was a line of cars and was told that it was uncertain how long the oil change would take and was reminded, 'you made an appointment not a reservation, it's like going to the doctors office'. I left with intention of rescheduling on a different day. I showed up on Friday for a 2:45 'appointment' at 2;40, my car got pulled in at 3:00 @ 4:20, I inquired about my car, I was told the technician was preparing a quote for other services, I said no need because I wasn't having any other services done today. I complained about the wait time, and received the same dismissive statement, 'you made an appointment not a reservation '. To which I replied, I hate that you all say that. I had maintenance included in my purchase package, and regret that decision every time I interact with the service department. More

by snyder_cecilia Verified Customer Verified Customer

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Takes to much time to repair my car my appointment was at 9:30 am and the give to me back after 3:00hrs just for oil change 9:30 am and the give to me back after 3:00hrs just for oil change More

by JORGE3203 Verified Customer Verified Customer

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I am glad I brought my car to Hyundai for repairs. The process was a little slow but they took their time and the engine and starter were replaced without any issues. Thank you and I will continue t The process was a little slow but they took their time and the engine and starter were replaced without any issues. Thank you and I will continue to bring my car in for repairs! More

by treese339 Verified Customer Verified Customer

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The service dept is the worst, will never have work done at Webb Hyundai Merrillville again. An alleged 2 1/2 hour job took 2 weeks due to service technician negligence, causing damage to our new vehicle. at Webb Hyundai Merrillville again. An alleged 2 1/2 hour job took 2 weeks due to service technician negligence, causing damage to our new vehicle. The salesman & sales experience was great 5 stars; service dept 0 stars More

by jsbalth Verified Customer Verified Customer

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I have been given great service from Webb so far but can’t give a five star rating yet because I have a larger issue with my autos engine that has yet to be resolved so we will see how it goes then adju can’t give a five star rating yet because I have a larger issue with my autos engine that has yet to be resolved so we will see how it goes then adjust rating accordingly. More

by Krishnadobbs Verified Customer Verified Customer

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Fast and helpful but received my car back with my windshield cracked and don't have anymore coolant after 5 hours drive windshield cracked and don't have anymore coolant after 5 hours drive More

by gregory_b Verified Customer Verified Customer

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